Skillbank
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Our motto "Advice is free" means we can give clients answers to simple questions at no charge. Confining our operations to the local area minimises costs and enables us to provide a timely response to clients with IT problems. Our highly qualified and experienced staff can help with most areas of IT support.

Clients frequently need help urgently with issues such as virus or spyware infections, (malware) networking problems, or data loss. We aim to provide the needed support rapidly and efficiently to minimise disruption to your business. Your hardware can also need maintenance - from a simple clean-up to replacing parts.
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Malware (malicious software) is a collective name for a wide variety of programs that can cause serious problems for you and your computer. Perhaps the worst thing about malware is that there may often be no sign that your computer is affected. A virus might corrupt or delete data on your computer, use your email program to spread itself to other computers, or even erase everything on your hard disk.
Its a common complaint, and likely a sign of a problem. Possibly your heard drive is failing, in which case you could lose all your files and data. However it may just be that the software needs maintenance. You can do this yourself, but it will take time, and to be effective should be done correctly.
Modern computers have few moving parts and are usually very reliable. However this can lull you into a false sense of security - tower & desktop systems still do need regular maintenance. Here are just a few of the many things that can break your computer:. From bitter experience we recommend all connections to mains and telephone lines be surge protected.
As an individual or small business it can be difficult to get the help you need when something goes wrong. With 30 years of experience in IT I can usually help you overcome your problem. Your operating system and installed software are replaceable. The computer can be restored with all its operating ability intact.
You may be aware that there have been many cases recently of websites being hacked and user account details being compromised. Some allow spaces, many dont, some force the use of digits and upper case, or will not allow more than 8 characters. So a common strategy which would help you remember them is not feasible.
Reviews (4)
Rnine Dee
Rnine Dee
Nov 02, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
John has been of enormous help to us over many years. He is our first port-of-call with any computing problem. He invariably responds promptly and efficiently. We are more than happy with skillbank service!
Veronica Summers
Veronica Summers
Sep 21, 2021
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John has always been a great support to me in any aspect of need, but mostly with my computer problems. He has been able to solve any issue I have and responds promptly to my requests.
I would recommend this service to everyone.
Thank you, Veronica Summers.
H. M.
H. M.
Sep 03, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Friendly, calm, efficient service from John as always. Honest evaluation of problems and clear advice given in layman's terms. Highly recommended - thank you!
Trevor Walters
Trevor Walters
Aug 20, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
John came instantly to my aid in the middle of Lockdown 1 when my computer literally had a meltdown, and his upgrades have always been very gratefully received since. Cannot recommend too highly!