IT Fix Direct
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IT Fix Direct serves North East England: Newcastle Upon Tyne, Gateshead, Sunderland, South Shields and North Shields. If you need a continuous IT support for your business, reach out, and we will tailor our approach to your needs. We also provide ad hoc IT services, which may come handy if you're just starting a business and need initial computer set up or your computer went down.

We appreciate how hard it is these days to be without a computer. That's why we offer a quick diagnosis for Education sectors (Universities, Colleges etc.), and Businesses in Newcastle Upon Tyne and Gateshead, so you don't have to wait more than necessary to have your computer fixed. No matter what the issue is we will backup your data so you don't have to worry all your hard work has been lost.
Services
I'm so pleased with my laptop now it's like new again. Lucas fixed it in just a couple of days and took the time to explain all the new features. His charges are very reasonable and he offers a great after care service too. Would highly recommend. Very good service, my laptop was fixed in matter of couple of hours, so you do not need to wait for ages.
Reviews (9)
Catherine Pankhurst
Catherine Pankhurst
Nov 12, 2019
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Excellent repair, laptop had been dropped Acer Aspire 5 broken screen replacement, SSD + RAM upgrade and Windows 10 update, running faster and looks like new. Would definitely recommend.
Simon Harvey
Simon Harvey
Oct 03, 2019
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Very fast and professional service. Lucas the owner knew the exact problem with my laptop and sorted it within a day and had it back up and running so i could return to my work. 5 star service.
Yangbin Ma
Yangbin Ma
Aug 21, 2019
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Very pleased with the work. I had a broken fan in my beloved Thinkpad W520 and was struggling to find a spare part. I decided to give it a last try before getting a new one. IT Fix Direct managed to source the part from Germany and got it fixed quickly, with very reasonable cost. I also received a follow up message from them, asking if all runs fine. Highly recommended!
Paul Cairns
Paul Cairns
Aug 09, 2019
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Lucas repaired my laptop. Great price and excellent service. He fully explained the pricing of the repair. I highly reccomend colorpeak.
Ben Arnold
Ben Arnold
Oct 31, 2018
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Took my unresponsive laptop in for repair, the issue was rectified within 24 hours and for a reasonable price. Lucas also pre-installed commonly used programs (Skype, Chrome, Ad-Block etc.) and cleaned up the internals/externals which was a nice touch. Great communication throughout the process, I would definitely recommend to anyone with a faulty PC.
Dk Dk
Dk Dk
Oct 15, 2018
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Got laptop screen replaced along with screen hinge. It got fixed very quickly and for a reasonable price, really friendly staff who were very helpful with my issue.
Rim Vai
Rim Vai
Aug 28, 2018
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Very good service, my laptop was fixed in matter of couple of hours, so you do not need to wait for ages. My laptop was fixed 3 months ago and no problem until now.
Zoe Maylam
Zoe Maylam
Aug 25, 2018
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I am so pleased with what Lucas has done with my laptop it's solved every issue and his service goes the extra mile as he checks in every now and again checking all is well with his work. He has done 2 laptops for us now and his service, friendliness, speed and communication could not be faulted. We will always keep Lucas on speed dial for our IT needs.
Javier Goncalves
Javier Goncalves
May 11, 2017
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Needed my entire keyboard replaced. It was welded to the laptop so It was a difficult job. Here it was taken care of. Lucas ordered the new one and replacement. From the start I knew how much I was going to pay and recieved experienced advise. This is the place you want to go when any pc or laptop advice or repair is needed. Reliable and efficient service. Thank you so much.