Friendly & reliable with a fantastic team of support technicians covering end-to-end business IT needs of clients. We are unique in the marketplace to offer clients a range of tailored support packages with no lengthy contracts. As a responsible IT services provider, ITC has a range of solutions to protect your networks from viruses, malware and ransomware.
Businesses are benefiting from taking advantage of the power and flexibility of Cloud Computing in the workplace. Office 365 is the powerful, industry-leading productivity software for the modern business - growing with you. Hosted, Managed Telephony is a must for today's business - built on a market-leading platform.
Businesses are benefiting from taking advantage of the power and flexibility of Cloud Computing in the workplace. Office 365 is the powerful, industry-leading productivity software for the modern business - growing with you. Hosted, Managed Telephony is a must for today's business - built on a market-leading platform.
Services
Armed with a wealth of experience in the field of IT, in 2006 Peter Anderson and Christopher Potts joined forces to form ITC Service Limited. Providing IT support to businesses throughout the North East, ITC gained an exceptional reputation for delivering a quality service. With this success, the company has grown organically now employing 30 staff and supporting over 400 businesses throughout the region, nationally and even internationally.
Meeting (and exceeding) the demands of a global rental company supplying to the oil & gas industry who operates 24/7 across multiple locations in the UK and Europe is by no means something every IT provider has the understanding and ability to handle. ITC have provided that service and level of support to HTL from the outset of our business relationship.
We are a fantastic team! Ok, we are biased, but really - there's a fantastic vibe at ITC Service. Our main HQ at Monkton is a great place to work; with funky artwork, lots of space and easily accessible from around the North East. The company began with two founding directors and now is 30 staff strong.
Taking care of your business IT is our business. We offer our clients a range of support packages, customised to their unique requirements. From ad-hoc support when you need it, to unlimited support and maintenance contracts - we have a range of services to suit any type of business. Every client is important to ITC Service.
The support team of 1st, 2nd and 3rd line engineers work together to diagnose, identify and resolve the issue. Key contacts are informed of the resolution with a feedback survey issued to a sample of our customers. Remote support is extremely swift and efficient, meaning your business is not held back by any technical glitches.
Reviews (9)
Ray Suggett
Nov 07, 2021
Report
Omar Ahmed
Jun 04, 2021
Report
Dil Sidhu
Mar 01, 2021
Report
Frankie Roads
Mar 01, 2021
Report
Hi,
Thought I should come on a leave a quick review.
Been working with Jake Johnson at ITC for a good couple of years now and has always been a pleasure to deal with, not to mention the response times are the best I've ever had.
As I'm moving roles I felt I should come on and leave a personal message, hope you see this.
Thought I should come on a leave a quick review.
Been working with Jake Johnson at ITC for a good couple of years now and has always been a pleasure to deal with, not to mention the response times are the best I've ever had.
As I'm moving roles I felt I should come on and leave a personal message, hope you see this.
Anna Mondielli
Feb 13, 2021
Report
Michael Dhawan
Feb 05, 2021
Report
Poor customer service. They are the type of company that wants to collect a monthly retainer with doing no work.
Soon as you have issues they will palm you off elsewhere.
Beware - their reviews are manipulated, they ask you to take off reviews for discounts or a credit, as has happened in the past. Also most of their 5 star reviews come from accounts that have only wrote one review ever, suspicious suspicious....
The owner, Peter Anderson, is also very unprofessional. He actually swore at me on the phone repeatedly.
Soon as you have issues they will palm you off elsewhere.
Beware - their reviews are manipulated, they ask you to take off reviews for discounts or a credit, as has happened in the past. Also most of their 5 star reviews come from accounts that have only wrote one review ever, suspicious suspicious....
The owner, Peter Anderson, is also very unprofessional. He actually swore at me on the phone repeatedly.
Fj Baxter
Jan 31, 2021
Report
Dessert Delivered
Jan 20, 2021
Report
David Harrison
Jan 18, 2021
Report
