Shanghai Papa

Delivery times are shocking waited over two hours for my food to turn up over an hour later than estimated delivery time

Went to dine in and it was not a good first impression. The restaurant décor was very dark and dull like the atmosphere. Most of the food on the menu were not available. Some of the food did not taste fresh. And the service was extremely slow. I understand this restaurant is very popular with takeaways and makes most of their sales through there but literally had many customers call in and told that there long list of food orders will be ready in 15 minutes whereas our first dish took 20-25 minutes to be served. But I have to admit that other than the foods that didn't taste fresh like the dumplings

Ordered duck and pork topped rice and smoked shredded chicken. There were so many bones in the duck that once I’d taken all the bones out there was barely any duck left to eat. What was left, was dry and chewy. There was no pork, which I was made aware of but lack in communication meant I couldn’t choose anything else. The chicken was okay, quite chewy and not overly hot. All in all very disappointed and won’t be ordering again.

I don’t like to leave bad reviews, but we’ve had a really bad experience. Food is usually okay if not a bit soggy- however, this time, there was short black hair in the lemon sauce for the lemon chicken. I know these things happen sometimes but in times of Covid when you expect hygiene to especially high this was a bit concerning. I called the restaurant to ask for another sauce and refund and whilst they agreed to refund the dish in question eventually they said they could not bring another sauce. I thought this was pretty shoddy customer service and ruined the meal. We won’t be using them

Enjoyed many takeaways from here but today found the part of an animals jaw with teeth attached in my egg fried rice, which naturally my vegetarian girlfriend was delighted about. I recommend you do not order from here, unless you like small animal jaw in your rice of course. Did get a refund though.

Save your money. Just don’t go. All the dim sum is cheap, frozen stuff and the bamboo steamers need a good clean out!
Avoid the roast duck noodle soup. The broth is just horrid.
I was really hoping to enjoy my visit. The search for a good Chinese outside London continues.

We ordered our food 10 minutes before closing and it never arrived. I understand this was cutting it fine but they still took the money out of my account and never called to confirm it wouldn’t be delivered. I have called the restaurant but had no answer. £35 wasted due to their lack of organisation. Do not advertise yourself open until 11 if you are not willing to take orders until that point

I used to live in China and I love to find a restaurant that serves "real" chinese food and not just food with loads of honey or sugar! I love shanghai papa's food

I have ordered from this restaurant about 4 times and never have been disappointed. It is probably the most authentic Chinese I have found outside London´s Chinatown.
I especially love their pork fried dumplings and fried rice, although everything tends to be good. They also make pretty good pork buns and pork belly.
Keep it coming!

Very very very tasty food great service highly recommended very very very tasty food great friendly and amazing service great food great place to eat excellent food excellent service spot on awesome food amazing service top quality food and service

Amazing Chinese food here! The best dishes that you may only can have it in China town. Highly recommend. Will definitely come back

We've always enjoyed eating at this restaurant, which serves good, authentic Chinese food. But we were really disappointed at our last visit with our family of five. The food was good, but when the bill arrived, we were shocked to find we'd been charged £10 for the pot of jasmine tea we'd shared. We queried this with the waiting staff but were told that there was a charge of £2 per person. Even that seemed unreasonable for a few leaves and some boiling water, but to multiply it by five to make one pot was outrageous. This left a bit of a bad taste (not from the food!) which might make us reluctant