Spiders Clothing is an independently run boutique business, specialising in selling lifestyle designer clothing online and in-store. Situated on Golden Lion Bank directly in Whitby Town Centre, the store houses a warm and social atmosphere helping you with your shopping experience. We have a long history of delighting our customers with our service.
Spiders takes pride in sourcing garments and accessories that contribute to making all our customers feel special and unique. Building a rapport and providing first class service whilst building relationships with our customers. Delighting shoppers with advice and care is just as important as having exactly the right clothes to choose from.
Spiders takes pride in sourcing garments and accessories that contribute to making all our customers feel special and unique. Building a rapport and providing first class service whilst building relationships with our customers. Delighting shoppers with advice and care is just as important as having exactly the right clothes to choose from.
Services
However you want to contact us, we're always happy to talk! Whether it's a question about a particular item, a brand we stock or anything else you'd like to know about Spiders. You can contact us using the details below, or the contact form at the bottom of the page. Spiders Clothing is located in the picturesque seaside town of Whitby, on the North Yorkshire coast.
Reviews (12)
Gail Davis
Dec 30, 2020
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Gary Joseph
Oct 09, 2020
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Terence Day
Aug 23, 2020
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Cracking shop, visit every time we are in Whitby. Staff always friendly and helpful. Came over to Whitby last Tuesday (3/11) and did some Christmas shopping there while we could, hope we can go back before Christmas and for fish and chips also at Hadleys!
Previous review laughable at a time when touching and trying clothes on can't happen due to Covid, wouldn't dream of going through boxes, o well.
Previous review laughable at a time when touching and trying clothes on can't happen due to Covid, wouldn't dream of going through boxes, o well.
Stephanie Hill
Aug 03, 2020
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I had seen some Barbour boots and a lovely hat in the window of this shop, I entered the shop and picked up the hat at the edge of the window display, next to the door to try it on, at which point one of the sales assistants (brown hair, glasses and attitude!) came over and told me, very aggressively, ‘don’t touch the items in the window, there are others in the shop’. She then left me, without offering any assistance to find the other hats, to go back to the gossiping with her colleagues.
I could not find any other hats like this in the shop so instead saw the boots I wanted to try on.
I could not find any other hats like this in the shop so instead saw the boots I wanted to try on.
Gail Gannon
Jul 18, 2020
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L. The Designer
Feb 01, 2020
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Brought a Jacket on my visit to the beautiful Whitby, unfortunately I thought was buying a black jacket, found out later that day it was blue when I got back to the accommodation, so I returned it explaining I had brought it by error. I took the jacket back the next day and was refused a refund, and only offered a credit note, or exchange (didn't live local, and I didn't see anything else in the store) so neither was an option for me.
My opinion is that the owner didn't give great customer service, when he could of being the owner of the store (at least he said he was) he stuck to his poor signage
My opinion is that the owner didn't give great customer service, when he could of being the owner of the store (at least he said he was) he stuck to his poor signage
Sandra Bollington
Nov 09, 2019
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Susan Scragg
Aug 31, 2019
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Neil Greensill
Sep 15, 2018
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Gemma Louise Sly
Jun 15, 2018
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Rosalie Harrison
Oct 07, 2017
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My husband and I returned a £25 hat to Spiders yesterday after the bobble had become detached. This had happened within the first few wears, however, despite living in Whitby, we had no opportunity to return it until 4 weeks after we bought it, and tbh, did not consider this much of a priority. When we expeclained what had happened and asked for a refund (there being no like for like replacement hat available), we were told, variously:
We might have done it ourselves
We could mend it ourselves
After a month, what did we expect?
We could exchange the hat or receive a credit note, but were not
We might have done it ourselves
We could mend it ourselves
After a month, what did we expect?
We could exchange the hat or receive a credit note, but were not
William Hill
Jul 25, 2017
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