Trusty Pet Supplies
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Trusty Pet Supplies
Trusty Pet Supplies has been a family run business based in Derby since 1999. Consisting of 3 generations of family, we have over 50 years experience in the pet trade as well as experience with a variety of animals, including dogs, cats, rabbits, guinea pigs, hamsters, gerbils and fish. Please do not hesitate to call or email us for advice, or if you are unsure about a product.

Furthermore, if there is a product you cannot see but wish to order, get in touch and we will see what we can do!
Services
1.1 What these terms cover. These are the terms and conditions on which we supply products to you, whether these are goods, services or digital content. 1.2 Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information.
Whether the dog treats you need for your much loved canine companion are for training purposes or simply to show them how much you love them, we have the perfect option for you. Some of our customers favourite choices include Lilys Kitchen Bedtime Biscuits, Antos Antlers & Whimzees. Browse the categories below to find the perfect treat for your dog.
The Antos Antler is a 100% natural chew for your dog! It is a healthy chew, full of minerals and calcium and is made of bone. It is long lasting, and as it is unprocessed, it will not splinter either. The Antos Antler satisfies a dog's natural urge to chew, whilst also helping to strengthen and clean teeth.
Our tough Premium Hide Chews are of the highest quality and are available in a number of shapes, sizes and flavours. Not only does our hide satisfy a dog's natural need to chew, but it also helps in reducing plaque and freshens breath. Our hide chews are made in South America and come from the finest cattle reared for their meat.
The most conscientious dog owners know that natural dog treats are the way to go. You can get much closer to the balanced and healthy diet that your dog needs for its development. Letting your dog know they've been good with a pat on the head and a natural dog treat is the best way to go. We stock most natural treats from chicken feet to pigs ears, and while they might not sound too appealing to you, your dog is sure to love them.
Reviews (12)
Becca Cheeseman
Becca Cheeseman
Jan 11, 2022
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Order was meant to be delivered Wednesday last week. No show. It came on the Friday... completely unfrozen meaning we had to Chuck away a £20 order. Customer service got back to me and they were sent images of… said order along with a request for a refund for the order and delivery fee ( still awaiting a response) We ordered again and requested it to be sent with Royal Mail tracked 24. They ignored this and sent it with DHL. Therefore we are now two orders down as our other order was meant to be deliver yesterday and still hasn’t shown up. Normally trusty pet supplies have been
Wayne Redman
Wayne Redman
Jan 07, 2022
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Excellent friendly helpful staff. Excellent value for money with a terrific range of goods. Highly recommended 5* AAA all the way
Tom Min
Tom Min
Jan 01, 2022
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I ordered some Cat food and the process on the website was easy and quick. The product arrived very quickly, excellent service worthy of 5 stars
Jeanette Dracup
Jeanette Dracup
Dec 16, 2021
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A brilliant family run business with excellent customer service. Highly recommend what's not to like & the new superstore is a great addition.
Emma Blackwell
Emma Blackwell
Dec 15, 2021
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Started ordering online and set up a monthly delivery for my cat food, one of mine is very sensitive and can only cope with Nature's Menu Chicken and Turkey, first few deliveries were great, on time and well packaged. Then they sent they wrong food, turns out the store don't deal with the online ordering, and the online team don't deal with… customers.....after an initial response to my email saying they would send the correct food and collect the other, all communication ceased, I still have the wrong food and had to go and buy the correct food at a higher price locally as they had failed
Jade Annie Lyne
Jade Annie Lyne
Dec 03, 2021
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Ordered multiple times from here now, always well packed and always still mostly frozen when delivered.
They stock so much raw food variety!
Amelia Jane
Amelia Jane
Nov 11, 2021
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Absolutely brilliant! Have been using another store for the last 2 years that is 45 minutes from me in Ashbourne. Will now be using Trusty Pet Supplies & recommending. So many brands stocked and reasonable prices including loyalty scheme which is fantastic. The new store is huge & so so good. Staff are extremely knowledgeable, have recommended to friends & family. 👍🏼
Beth Thornton
Beth Thornton
Nov 07, 2021
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Great store, massive selection on offer but most importantly ….amazing bunch of guys! Such friendly and welcoming people working here, will definitely be going back. From Phil, Beth & Otto the rottie.
Megan Brown
Megan Brown
Nov 01, 2021
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We visited the new store & it’s probably the best pet store we have been to.⭐️
We feed our dogs a raw diet and have been hoping for a store to open closer to home that stocks all of our favourite brands and now… we have it!😁 They stock natural treats which we love & so many good quality dog toys.
We look forward to spending more money with you guys 🤑😄
Karen Ward
Karen Ward
Oct 30, 2021
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We took our dog down to the opening of the new Trusty pet supplies shop today in Mackworth
The shop is very well stocked and organised, it’s so nice to have a store like this on our doorstep!
Milo loved the… range of treats and toys especially! See pic! He hasn’t left his new Kong toy alone!
We wish you all the success, hugely deserved! Well done to all involved!
Sally Briggs
Sally Briggs
Oct 27, 2021
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⭐️⭐️ Amazing company, I always get my boys treats from you. Ordered yesterday afternoon, arrived this morning, can’t get better service than that! ⭐️⭐️ Thank you! 😄 All the best in your new adventure!
Lauren Jadey
Lauren Jadey
Oct 22, 2021
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Fast delivery, that was really well packed it's cheapest place I've ordered my dogs food from will definitely be using again in the future and will be sure to recommend to others 5stars ⭐⭐⭐⭐⭐