Crossley Street Surgery is a six-partner, semi-rural practice, set in the attractive market town of Wetherby. The practice serves almost 12,000 patients from modern purpose-built premises with all the usual facilities for contemporary General Practice. There is a comprehensive Primary Health Care Team and also many other added facilities, both NHS and private.
The practice is a local provider for joint injections. Private on-site facilities include Physiotherapy. These are all in addition to the regular disease management clinics. The practice operates under a Personal Medical Services contract with NHS Leeds Clinical Commissioning Group.
The practice is a local provider for joint injections. Private on-site facilities include Physiotherapy. These are all in addition to the regular disease management clinics. The practice operates under a Personal Medical Services contract with NHS Leeds Clinical Commissioning Group.
Services
If you would like to register for online ordering please come into the surgery and speak to a receptionist. In the interests of patient confidentiality, and to protect your privacy, new registrations for SystmOnline must be carried out in person.
If you are already registered for SystmOnline, and would like to have more detailed access to your medical records, or if you are not yet registered for SystmOnline and would like to be, please come into the surgery with a form of photo ID (for example, passport, driving licence, student ID, bus pass, blue badge, photo ID from work etc).
If you are already registered for SystmOnline, and would like to have more detailed access to your medical records, or if you are not yet registered for SystmOnline and would like to be, please come into the surgery with a form of photo ID (for example, passport, driving licence, student ID, bus pass, blue badge, photo ID from work etc).
Online booking is for GP appointments and blood tests only. If you would like to register for online booking please come into the surgery and speak to a receptionist. In the interests of patient confidentiality, and to protect your privacy, new registrations for SystmOnline must be carried out in person.
Any emails received will be acknowledged within two working days, however a full response to your enquiry may take longer. Please note we cannot correspond on medical matters via email at this time. Please also note that emails sent to these addresses are monitored by a variety of practice staff and therefore, if you are sending anything of a particularly personal or sensitive nature you should be aware of this.
Clinics are held on Monday and Thursday afternoons for development checks and immunisations by appointment. We are happy to provide family planning advice and offer a full contraceptive service, including coil and implant fitting. For more information visit our Family Planning page. Please note: Joint injections are not considered urgent and are available as a routine appointment only.
If you are planning a trip abroad, you can use the websites above for up-to-date travel advice for your destination. Then, you need to book an appointment with a nurse for your immunisations. Please remember to book a telephone appointment in advance of your travel date to ensure that you receive the correct advice and treatment that might be required.
Reviews (11)
Anthony Wilson
Jan 10, 2022
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Emma Jennings
Oct 25, 2021
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I'd avoid this doctors. Ive had quite a few awful experiences with rudeness, neglect, poor service from some doctors and and have not received the care I need. Over an hour spent waiting on the phone on several occasions then receptionists that are guarded and unhelpful. I understand why the staff are constantly under attack from disgruntled patients which is inexcusable but the problems they have would be better resolved with improving their service than putting threatening signs everywhere blaming 'patient behaviour'. It's oppressive and intimidating when you attend and you will likely be left
I. G.
Aug 25, 2021
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This is a very busy practice, yes, sometimes things go wrong. BUT it is a very good practice and there are plenty of doctors and nurses. The Receptionists are nice and helpful. I have also had to see and speak to doctors and nurses during Covid and have had no problem. There is also Day Lewis Pharmacy on site which are also very good. There is parking on site and across the road. I am happy that I am a patient.
Jo J.
Aug 10, 2021
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Kerry O'Brien
Jul 13, 2021
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It saddens me to write this, as I have been a patient since birth. But over the last 5 months I have been continuously, consistently, and repeatedly let down by the Drs here. I have been given incorrect information, a referral has been forgotten to be sent, meaning I am now 5 months down the line and nowhere. The referral I need, once sent, has a 6 month waiting list and ever growing. And I’ve just lost 5 months because they haven’t sent the referral.
I attended the surgery today to discuss how unhappy I am and how my mental health is being utterly destroyed by their lack of care and
I attended the surgery today to discuss how unhappy I am and how my mental health is being utterly destroyed by their lack of care and
Sue Turner
Jul 31, 2020
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John Downing
Jul 30, 2019
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I have found reception & pharmacy staff extremely helpful and polite at Crossley St. Surgery; however this 5 star review is mostly to the credit of Dr Zandra Quinn. Dr Quinn has shown patience, compassion and a genuine interest in patient well-being every time I have seen her. I have had truly awful experiences in the past with GPs with regards to mental health care, but Dr Quinn has treated my queries and concerns with great attention and respect giving me advice & support that has helped improve my quality of life in a profound way. She has always conversed with me and treated me as a human
G. Horner
Sep 21, 2018
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The worst appointment ever in my life. I was very distressed after the consultation. He was almost laughing about my problem. I felt very poorly treated with no dignity. The staff were not very helpful either. It's chaotic - you have to spend so much time trying to get through to the Surgery and pray to see a good Dr when you finally reach the receptionist.
Chris Jordan
Oct 06, 2017
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J. Dobbin
Aug 24, 2017
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Not very helpful receptionists left standing for quite some time whilst they typed an email and spoke to her colleagues about lunch , it always seems very cold and abrupt ,it probably explains why they feel they need to put signs up about abuse . Although I don’t accept anyone being abused you can empathise with peoples patience being stretched if all the reception can do is ignore you and talk about lunch. #time for new docs
Doug Paulley
Oct 12, 2016
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