Dr H Judson

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

The practice complies with Data Protection, Access to Medical Records legislation and observes a strict code of confidentiality with all patient contacts and medical information held within the practice. There are rules regarding how your details are handled and who can gain access to this information.

This practice handles medical records in-line with laws on data protection and confidentiality. We share medical records with those who are involved in providing you with care and treatment. In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.

We would like to know how we can improve our service to you and how you perceive our surgery and staff. To help us with this, we are setting up a virtual Patient Participation Group so that you can have your say. We will ask the members of this group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received.

As your GP practice, we are a 'data controller' for any information that we keep about you and your health. This Privacy Notice tells you what information we collect about you, how we store it, and who we share it with - and the reasons why. All of the different information we keep about your health is looked after by the staff who look after you.