Giant Store Twickenham
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Giant Store Twickenham
Giant Twickenham is located In South West London on the River Thames. We offer a wide selection of Giant and Liv bikes supported by a wide choice of cycling gear, accessories from leading brands, a full workshop and Bike fitting from Retul. We are a friendly team - organising talks, ride outs and supporting local cyclists since we opened in 2010.

However, we are also bike experts with 50+ years of combined cycling knowledge! We can help you choose the perfect bike or cycling gear whether you're just getting into cycling, tackling your first triathlon or competing in an off-road adventure race. We are part of the Cadence Performance group of four shops.
Services
Looking for a bike shop that does servicing in Twickenham? Look no further - Giant Store Twickenham offers bike servicing in Twickenham - covering all makes and models in a modern, well equipped workshop with expert mechanics.

We're also officially a Fox Trained Maintenance & Service Centre - so if you have a problem with a shock or fork - we'll normally be able to fix and service it in store instead of having to send it back - saving you time and getting you back on the trails faster.We believe that the workshop is the heart of any good bike shop.
The road calls. From high mountain peaks to neighbourhood streets and bike paths, Giant road bikes are your invitation to ride. Whether you're digging deep for a new PR, commuting in the city, or on a casual cruise, make the most of every ride with one of our men's road bikes.

We have a wide selection of road bikes available, from the carbon road bike of your dreams appearing on the pro tour circuit, through to lightweight aluminium models, perfect for the first adventures on the road.All of our road bikes are available with 0% finance, free click and collect and lifetime frame warranty.
Engineered to climb, corner and descend with efficiency and speed, a Giant performance road bike gives you a competitive edge. Whether you're racing, training or going for the KOM, these men's road bikes do it all, and do it faster. From aero road bikes that slice through the wind, to endurance road bikes that help you ride longer, every Giant bike is designed to be fast, lightweight and efficient and help you achieve your riding goals.
Roll through the city with speed and style on one of our city commuter bikes. Whether you're beating the traffic in urban environments or taking the long route for fitness and fun, these city bikes put some adventure into your daily routine. By combining the speed of a road bike with flat handlebars & wide tyres, more commonly found on mountain bikes, our hybrid bikes are perfect for city commuters or leisure rides with the family in tow.
This is where you go to get away from it all. From steep, technical trails to fast and flowy singletrack, our full collection of mountain bikes has just what you need. Choose the perfect MTB and get ready to hit the trails. We have a wide range of mountain bikes to choose from. Lightweight cross country racers, enduro shredders or snappy hardtails, we have something to suit everyone.
Reviews (13)
Killing Time
Killing Time
Jan 29, 2022
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Very disappointing service at the store. They didn't bleed and reset my brakes properly so I had to take it elsewhere to get it done to a proper standard.
Also, the chap at the front desk was very unhelpful and even though they said they would do me the small favour of pumping up my shock at the service, he made a big deal about it when I asked him to do it.
Seriously the shop front staff need some customer service training. I am a polite and reasonable customer and there was no reason to treat me that way.
This experience has put me off Giant and I'm moving to another brand for my mountain
Karim Boustani
Karim Boustani
Dec 19, 2021
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Really pleased with my bike fit with Simon from Cadence. He was very knowledgeable and thorough, explaining each step as we went along. My bike feels amazing to ride now, no more sore back or bum and I've found I can ride for longer. Really can't recommend it enough - very reasonably priced as well and the staff inside the store were also really friendly.
D. N.
D. N.
Nov 12, 2021
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Bought a Giant bike online, stupidly expected the delivery to be quick. One week after purchasing, got an email to say that the bike would be delivered within two days - didn’t hear anything, another week passes. So I went to Twickenham myself, collected the bike, even though I asked for it to be delivered - guy at the desk was on the phone, didn’t acknowledge me.
When I finally got my hands on the bike, It had no pedals on it, these were paid for as an extra…(wasn’t made aware of this previously).
Having owned many bikes, and bought a lot online + also owning my own retailer - this level
Disinverted
Disinverted
Oct 17, 2021
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I recently purchased a Giant Defy Pro2 from this store. I have to say the service was excellent. Special mention to Dominic who was very knowledgable and patient in advising me on which bike was best for my needs and allowing me to ride several bikes to compare. For a big purchase like this you cant beat a good in-store experience with a someone like Dominic advising you and helping with after-sales enquiries also. I also had a bike fit with Simon on the same day so that my bike was perfectly set up for me when I left the store. The fitting service is top notch and very professional, and again
Paul Robinson
Paul Robinson
Jul 07, 2021
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I had my first ever bike fitting with Simon. WOW... it was amazing. I was so surprised what I did not know and the difference the fitting has made to my cycle is unbelievable. I feel so much more powerful, I am able to ride for longer with increased cadence.
Thanks Simon - you are a legend!
Paul Mummery
Paul Mummery
Jun 18, 2021
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Incredible customer service from the team at this store, very friendly and welcome to help sort out my bike which had been damaged when couriered. Very informative and we solved the problem in no time. Big thanks to Dec, Dom, Tim and Tom who helped me out, cheers guys.
Napoleon Phillips
Napoleon Phillips
Apr 27, 2021
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Had a Bike fit with Simon today. Very professional and was able to help me get the perfect fit on my road bike. He explained really well on what my body was doing on the bike and where the adjustments needed. It was nice and slow with the new adjustments on my bike. Making sure I am not uncomfortable in anyway. Right away I was able to see what I was missing. I left the shop with a new riding style and felt I could go even faster and feel that my body with be in a more comfortable position on longer rides now. Thanks again to Simon and the Giants Twickenham Team.
Deborah Dawn Hazeltine
Deborah Dawn Hazeltine
Apr 16, 2021
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Bought two bikes recently from this store. Wonderful service from the lads. Thank you John, Dominic & all the Team ! You could not of been more helpful and informative ! Thank you! We love our bikes ! Debbie & Tony
Katherine Hall
Katherine Hall
Feb 05, 2021
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I purchased my bike from Giant Twickenham and have had 2 bike fits there, all of which have been excellent. However, my issue lies with the service element. I paid £70 to get my read wheel’s hub fixed after the bearings wore though. I have no issue with the price, however I do have an issue with the fact that 2 months later my free wheel has broken (again) which certainly shouldn’t have happened. Clearly the service wasn’t done correctly as a hub should last longer than 2 months.
Ch M.
Ch M.
May 27, 2020
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Looks really good I was pleasantly surprised to see that I can go inside and try on things like helmets and jackets. A lot of things are in stock so that's a plus it's also clean and organised I ordered service for bikes I got October which is some time away but that's all good cuz I'll wait for great quality service. I wanted only a brake bleed and tune up but then I was told that they will look over the full bike as standard. There are enough parking spots around and no one is being very annoying by telling me to use plastic gloves and a mask.
Richard Marrill
Richard Marrill
Jul 16, 2017
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Top service, popped in after making a mess of my front derailleur adjustment and had it sorted in 10 minutes. Big thanks to Phil for the help
Julie Patterson
Julie Patterson
Mar 28, 2016
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Absolutely brilliant service purchasing bike for daughter and mending sons bike. Excellent customer care.
Andy Dixon
Andy Dixon
May 28, 2015
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Fantastic service. Really nice guys. Very friendly and helpful and most important of course, completely sorted the bike out. Great job. Well done and thanks fellas.