We're the UK's consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 400 million parcels a year with a mission to be the UK's carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford.
We've grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels.
We've grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels.
Services
Our UK parcel prices vary depending on your parcel weight, delivery method and the level of cover you choose. Below are our main options, including Standard and Next Day delivery prices.* Some locations cost us more to deliver to; we may add a location charge of 2.40 when sending parcels to certain postcodes (unless sending to the same postcode area the parcel is sent from (unless sending to the same postcode area the parcel is sent from (e.g.
Your friendly, local Hermes courier will collect your parcel from your work, home or wherever you'd like! We provide delivery services for most of the UK's top retail brands including next, ASOS, BooHoo, Missguided, PrettyLittleThing, John Lewis, Debenhams, eBay and Amazon to name a few. On its journey your parcel will travel in a few different vehicles and through more than one sorting hub.
Help your parcel arrive in pristine condition with our step-by-step guide on how to package a parcel. Don't forget: Your parcel needs to be wrapped well enough to stay intact should it fall off a conveyor belt (which can be up to 1.2m high). Labels - if you reuse a box or bag, make sure there are no old labels or barcodes showing.
Your local Hermes ParcelShop is a convenient alternative to a Post Office. You can book online, with the Hermes app or - if the shop has a Print In-Store device - just turn up with your parcel. Whichever way you choose, you can use our Print In-Store devices to print your label if you don't have a printer.
We're the UK's biggest parcel delivery company with a network of 18,000 friendly couriers and hundreds of parcel people in our depots working together to deliver over 390 million parcels a year. Everyone at Hermes is committed to making sure your parcels arrive in perfect condition which is why there are a few items that you can't send with us.
Reviews (4)
Vae V.
Jul 31, 2018
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Awful service and terrible company with even worse couriers who "fail to deliver due to restricted access". What restricted access you might ask... a DOOR with a BUZZER. (And why do they need my phone number if they cannot call to see if I'm around -- which I have been, the entire day, waiting for the mighty hermes guy to grace me with his presence.)
Only giving it a star to be able to leave a review, because frankly, this service doesn't even deserve one star.
Only giving it a star to be able to leave a review, because frankly, this service doesn't even deserve one star.
Chris F.
May 06, 2016
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Louise S.
Mar 04, 2016
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Maybe I am missing something here. I pay My Hermes to deliver a package. My Hermes gets the businness and I pay the bill. Contract fulfilled.
But no this is not enough for My Hermes. I receive a request for feedback prior to item arriving. Dump it in the delete box.
A couple of days later My Hermes send a shrill letter of complaint and a survey because I have not given feedback.
The survey is quite long and I have better things to do with my time. We are not all unpaid review junkies working for My Hermes.
Dear Louise Sinclair,
We know your inbox is probably a busy place, so we just wanted to
But no this is not enough for My Hermes. I receive a request for feedback prior to item arriving. Dump it in the delete box.
A couple of days later My Hermes send a shrill letter of complaint and a survey because I have not given feedback.
The survey is quite long and I have better things to do with my time. We are not all unpaid review junkies working for My Hermes.
Dear Louise Sinclair,
We know your inbox is probably a busy place, so we just wanted to
Andrew R.
Jun 01, 2015
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