At Swift Despatch, we take pride in our valued customer care and always put your courier needs first. We ensure your job is delivered on time, every time and in pristine condition. As specialist couriers, we communicate effectively to make your life easier and allowing you to concentrate on your business.
That's the kind of expert courier Swift Despatch strives to be. We are passionate about getting it right, as your local and independent couriers company. Being on your doorstep means we have every reason to care more about our customers. Deliveries will be made as. As of today there is. We are currently recruiting self employed large van (Sprinter sized) owner drivers for multidrop deliveries in the L, CH & WA area.
That's the kind of expert courier Swift Despatch strives to be. We are passionate about getting it right, as your local and independent couriers company. Being on your doorstep means we have every reason to care more about our customers. Deliveries will be made as. As of today there is. We are currently recruiting self employed large van (Sprinter sized) owner drivers for multidrop deliveries in the L, CH & WA area.
Services
Swift Despatch started trading in 1984 and was Liverpool's first dedicated motorcycle courier service. It was started by Vince Friery from Liverpool, a keen motorcyclist, he was amazed that nobody was already providing this service. Spotting the opportunity he launched Swift Despatch initially as a one man operation and over the next 6 months it quickly developed into a flourishing business with a reputation for providing a quality service.
Contact Swift Despatch in Liverpool if you're looking for a reliable, same-day delivery courier across the North West. We guarantee that your package will arrive on time, every time. At Swift Despatch, we offer a nationwide, premium service for your items. Our same day delivery courier service ensures a fast, direct and highly secure solution when you need it.
At Swift Despatch in Liverpool, we offer a range of premium, economy and bespoke pallet delivery solutions across the United Kingdom and Europe. Call us today to discuss your requirements. If you need to move a large number of goods within the UK or Europe quickly, then we are here to help. Premium UK services will typically be delivered within 24 hours, and Premium Europe will be delivered within 48-72 hours depending on location.
At Swift Despatch in Liverpool, we offer bespoke and technical couriers services for customers across the North West and nationwide. Call us today to discuss your requirements. If you require a technical courier service to transport fragile or unusual items that require specific handling protocols, then we are here to help.
With over 20 years experience in this particular business sector, Swift Despatch can offer a wide range of storage and fulfilment solutions. Call us today to discuss your requirements. Whether you are a sole trader just starting out, or a larger company looking to expand or move premises. If you are looking to store pallets or parts for field engineers, call us today to discuss your requirements.
Reviews (10)
Jez Smith
Dec 20, 2021
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S. T.
Jul 14, 2021
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I shipped a parcel via APC which arrived at the Liverpool Depot (trading as Swift Despatch Limited) in the early hours of Tuesday morning.
The parcel was not put out for delivery on Tuesday, it was not put out for delivery on Wednesday, it was not put out for delivery on Thursday and it was not put out for delivery on Friday. There is clearly nothing 'swift' about Swift Despatch.
I spoke with the depot on Saturday morning who promised the parcel would be upgraded to a premium pre 10:30am delivery and would be out for delivery on Monday. At noon on Monday there was still no sign of this parcel
The parcel was not put out for delivery on Tuesday, it was not put out for delivery on Wednesday, it was not put out for delivery on Thursday and it was not put out for delivery on Friday. There is clearly nothing 'swift' about Swift Despatch.
I spoke with the depot on Saturday morning who promised the parcel would be upgraded to a premium pre 10:30am delivery and would be out for delivery on Monday. At noon on Monday there was still no sign of this parcel
Eliot Harris
Apr 17, 2021
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We have had an account with Swift for many years -along with other courier companies we use -but they stand out for customer service. As couriers go they have a good company culture -once one of Swifts founders collected our goods in his Lexus; he'd offered to help his team under pressure! Helpful for sending to N. Ireland with new legislation changes.
Easy Siib
Apr 07, 2021
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Really didn't shine for me, goods in van on 24h delivery then returned to depot. Delivered after bank holiday. Contacted via online form but they failed to reply or acknowledge. Can't rate more than 3 stars as they just weren't good enough. Didn't do what they were contracted to do and failed to communicate when contact made. Sorry guys but 'swift' didn't deliver swiftly.
Max Will
Jan 13, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I have used Swift multiple times and the service has been top quality! kept up to date with all tracking of any parcels, great customer service that doesn't put you through to a robot but an actual human! Perfect from start to finish - Thank you!
I have used Swift multiple times and the service has been top quality! kept up to date with all tracking of any parcels, great customer service that doesn't put you through to a robot but an actual human! Perfect from start to finish - Thank you!
Linz
Dec 27, 2020
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Critical: Professionalism, Quality, Responsiveness, Value
Bunch of thieves. Told me on phone parcel had been signed for by me. Then sent emails saying driver couldn't find mailbox. So it's fraud also. Police and CAB informed. And after seeing other reviews I'm contacting a solicitor regarding the driver.
Bunch of thieves. Told me on phone parcel had been signed for by me. Then sent emails saying driver couldn't find mailbox. So it's fraud also. Police and CAB informed. And after seeing other reviews I'm contacting a solicitor regarding the driver.
Michael Smith
Oct 24, 2020
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Mariella Balazs
Jun 04, 2020
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I have been with this company for nearly a year, I am extremely disappointed in the lack of support within the last 5 months.
My dispatch team are constantly having to chase up orders. Parcels go missing, again we have to chase this up 24/7. We get put on hold then they hang up on us and never get back to us when they say they do. The staff are rude and unprofessional.
The rules change every 5 minutes, even though it’s a ‘signed for’ delivery, they leave with a neighbour which is not on the clients instructions, the drivers are lazy, they do not deliver to the correct address’ . Again
My dispatch team are constantly having to chase up orders. Parcels go missing, again we have to chase this up 24/7. We get put on hold then they hang up on us and never get back to us when they say they do. The staff are rude and unprofessional.
The rules change every 5 minutes, even though it’s a ‘signed for’ delivery, they leave with a neighbour which is not on the clients instructions, the drivers are lazy, they do not deliver to the correct address’ . Again
Mark Kneale
Sep 28, 2019
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Waited in and watched the tracker, but 2 stops before mine i got an email about a missed delivery an hour before. I stayed off work and was in all morning but no one called and no card left. Called the office but apparently the driver delivers the parcels in any order he wants and i have no proof he called. I now have to wait until monday to see if he bothers turning up.
Elaine Burns
Jun 12, 2019
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Ordered some vouchers from a hotel chain unfortunately they used this carrier company. Had nothing but issues. Delivery was made without success and driver just left a card. Complaint made by e mail as there is no way of speaking to a human being via website or phone. E mails back and forth, no customer service skills, requested someone to call me never happened. No help at all from e mails. 3 hour all round drive to pick up package in the end, having to take an afternoon off work to do so. Complained to hotel chain made.
5 days later I leave this update.
I have now received a reply to this review
5 days later I leave this update.
I have now received a reply to this review
