That's right, after you have made that important decision to put your trust in us and switch your telecommunications to us, we ensure that you always have someone to speak with. We provide you technical support from our teams in the UK from Monday to Friday 9am to 5pm with no more long waiting times and no teams based overseas.
It is just a good old fashioned way of answering your call when you need us to. We are just the right size to look after small to medium sized enterprises. To buy please leave your number and Post code and one of our sales representatives will get in touch with you shortly. Everyone knows that the 'big guys' often can't provide the level of support that millions of SME's in the market require.
It is just a good old fashioned way of answering your call when you need us to. We are just the right size to look after small to medium sized enterprises. To buy please leave your number and Post code and one of our sales representatives will get in touch with you shortly. Everyone knows that the 'big guys' often can't provide the level of support that millions of SME's in the market require.
Reviews (10)
Mathew Chapple
Jan 16, 2022
Report
SCAMMERS!!! Should be zero stars
I was contacted by David (not his real name) claiming to be calling on behalf of this company. He wanted to help!! me prevent my telephone blocking service from expiring this very same day (shocker). He told me he required me to get a copy of my bank statement so that I could give him some details. He then passed me on to his supervisor. This gentleman who neglected to introduce himself asked me to give him the direct debit details for my phone service provider. All in order to stop a service, that I didn't realise was a thing, from expiring. The supervisor was
I was contacted by David (not his real name) claiming to be calling on behalf of this company. He wanted to help!! me prevent my telephone blocking service from expiring this very same day (shocker). He told me he required me to get a copy of my bank statement so that I could give him some details. He then passed me on to his supervisor. This gentleman who neglected to introduce himself asked me to give him the direct debit details for my phone service provider. All in order to stop a service, that I didn't realise was a thing, from expiring. The supervisor was
Michael Douglas
Jan 15, 2022
Report
Tony Kirke
Dec 26, 2021
Report
Just had a cold call from an Indian call centre claiming to be Opton Telecom and trying to change my landline to a £17.99 monthly contract with unlimited free calls. I then asked about my broadband connection. She said it would be 30% less than what I am paying. I asked what speed it would be and she said that "depends on my conjunction". She hung up when I asked her to explain what a "conjunction" was.
Jackie Roberts
Feb 25, 2021
Report
Iain Stuart
Feb 07, 2021
Report
Paul Hill
Jan 30, 2021
Report
David Alexander
Nov 14, 2020
Report
Can't I give zero stars? I agree with previous reviewer who called them scammers. They cold-called my elderly parent who has dementia, got him to give them his credit card details for some vague "anti-scam service" (ironic!) which he didn't understand... How did they get his number? He's ex-directory! :-(
Elliott Ward
Oct 09, 2020
Report
Appears to be a cold calling con to get people to take out very expensive call barring services etc (the irony). Luckily my grandma passed the phone to me when they rang on a weekend. Operator asked me to go and find my grandma's direct debit (bank account) numbers. I said that won't be happening and he immediately hung up the phone.
Alan Knight
Nov 16, 2019
Report
My elderly mother showed me a letter from Opton which was a direct debit mandate. I realised she had unknowingly changed telecom provider by one telephone call and must have given bank details as I discovered £129 was already withdrawn from her account. And the so called contract (nothing received in the post or by email) was considerably more expensive than existing.
I immediately contacted her 'existing' provider, BT, and they said she had a 14 day cooling off period from first connection.
I've cancelled any further direct debits and reinstated BT.
I will now be doing everything in my power
I immediately contacted her 'existing' provider, BT, and they said she had a 14 day cooling off period from first connection.
I've cancelled any further direct debits and reinstated BT.
I will now be doing everything in my power
Alison Binalle
Oct 17, 2019
Report
Would give this company a lower score if I could. Telesales rang my elderly father who is hard of hearing then arranged direct debit WITHOUT SIGNED AUTHORISATION. £129! I do not know how these companies are able to access bank details (as my father did not provide these.) Agree with other comments. Shameful that they prey on vulnerable people, take money for a non existent service and there's no route to get your money back. Steer clear.
