Creative Telecoms was started in 1999 by current MD Steve Forkin. After working in the deregulated telecoms industry for a number of years Steve saw a lot of deficiencies in the way that the majority of resellers & telecoms companies were managing the way they conducted their business, too often customers were shoe horned into systems that were not 100 % beneficial to the their needs.
In the land grab that began after the deregulation of the telecoms industry in the 1990s, it seemed that getting a signature on a contract was the be all and end all, regardless of the customer requirements. So in 1999 Steve began the classic start-up company in the spare bedroom, where the customer was the focus of the business, this customer centric view was apparent in 1999 as it is today.
In the land grab that began after the deregulation of the telecoms industry in the 1990s, it seemed that getting a signature on a contract was the be all and end all, regardless of the customer requirements. So in 1999 Steve began the classic start-up company in the spare bedroom, where the customer was the focus of the business, this customer centric view was apparent in 1999 as it is today.
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Steve I wanted to drop you an e-mail thanking you for your hard work on our telephone system. We are really happy with it and it has made such a difference to the working environment as well as promoting a more professional image. Thank you very much and I look forward to our future partnerships as we both get stronger.
Data Connections for every Business. Fibre Optic - Ethernet - ADSL - SDSL & so much more, Fibre Optic is being released all over the UK, is it available in your area? If it is you may well have found the lowest costs in the UK. There is a huge choice of products & services that can benefit your business, from 0800, 0844, 0871, 0330, etc.
Operate a call centre with minimum cost & effort, no need for expensive hardware & maintenance contracts. VCC can also add extra capacity to existing call centers by integrating home workers. Or can be deployed as a 100% home worker system. Full reporting & call recording. If you're answering calls for more than one business, how do you tell which business or service the caller is ringing up about?
Creative Telecoms can help you make the most of your advertising, media buying, and call handling. Creative Telecoms provide the non geographic numbers & all the features, we also provide the consultancy support & analysis on your behalf. We cover the UK, Ireland & and western Europe. Full statistical reporting of all calls, regardless of country of origin.
We have everything form low cost low usage ADSL to fast as lightning Fibre Optic connectivity. If your not sure which is best for you please Call 0800 019 1002 or email there's always someone here to advise you on the best solution for your business. This is our flagship broadband service, providing our customers with the best value for money.
Reviews (1)
Altitude Internet Customer Service
Aug 16, 2016
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We have used Creative Telecom for our IVR System. They are great, they are very quick to set up new systems and very supportive whilst offering great value. We needed a system to route calls for thousands of customers to various extensions in the building and including an office in Ireland. Creative Telecom won't let you down.
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