Bicycle Links
Call now
Call now
Website
Call
Bicycle Links
Our new crowdfunder has just launched, with help from the Aviva Community Fund! We're raising money to recycle children's bikes for donation to families on low incomes and children in care. Bicycle Links is a bike shop and social enterprise in the heart of Norwich. We run a busy retail business selling and servicing bikes for a wide range of customers.

As a community interest company we also have social objectives - to have a positive impact on the local community, improve access to cycling, as well as recycling and re-using bicycles and parts.
Services
Our new cycle range includes Gazelle, Raleigh, Orbea, Ridgeback and Surly, plus quality children's Frog bikes. Due to exceptionally high demand across the UK in the last year, new bikes are difficult to come by. Occasionally we can order Gazelle or Orbea, but we expect new Raleigh and Ridgeback stock to become available from 2022 onwards.
135 to 165 buys an upcycled mountain bike with smooth tyres, mudguards and perhaps a luggage rack. 160 to 220 is the average price for a refurbished retro steel racing bike or vintage 3-speed town bike. 300 upward buys a fully refurbished bike with many new parts fitted, to your specification - a secondhand frame with a whole new lease of life!
Our new crowdfunder has just launched, with help from the Aviva Community Fund! We're raising money to recycle children's bikes for donation to families on low incomes and children in care. Greater Anglia Trains are sponsoring our 'Cyclelink' project.

Anyone who needs a refurbished bicycle to get to a job, or start on the path to employment, and who is not able to afford one, is eligible for a 95 discount voucher together with a new helmet, lock and lights.Beneficiaries of the scheme are referred via a number of Norwich-based support agencies, including JobcentrePlus, The Feed, YMCA, Clarion Housing and others.
We are registered with Velorim, a new service that recycles bicycle tyres and tubes, diverting them from landfill. As a result we can take in your old, worn or unwanted tyres for ecological disposal. There is a small charge or 50p per tyre or 20p per inner tube, which represents the cost to us of sending them to Velorim.
We expect the next free spaces to be in autumn 2021. Our new refurbishing centre in Anglia Square is up and running, giving us lots more space for groups of volunteers to spread out safely. Volunteer sessions are currently running on Mondays, Tuesdays and Wednesdays from 10am to 4pm. The sessions are run by Lorraine and Lucy, and women are positively welcomed to volunteer with us.
Reviews (16)
Bec Doh
Bec Doh
Aug 18, 2021
Report
I love this bicycle shop and always take my bikes here. These are bicycle people and what they don't know about bikes will not be worth knowing! The staff are friendly and efficient as well as knowledgeable. Whenever I have bought my bikes in they are quick to diagnose, find a solution and are upfront with costs....they always check with you before they start work. I find their prices at least comparable if not better and they will get you moving as quickly as possible. Having said that they are so good that they do have a lot of poorly bikes to see to so they will also give you a time frame but
Linda Robey
Linda Robey
Jul 24, 2021
Report
Friendly and knowledge staff, always happy to help and clear about timings pricing and explaining the work. I wouldn't use anyone else.
Great bike shop in a convient location with an excellent ethos
Tyrone Curtis
Tyrone Curtis
Jun 12, 2021
Report
They replaced both tubes and tyres on my bike within two hours of me calling and within an hour of me dropping it in. Highly recommended.
Debbie Jackson
Debbie Jackson
May 27, 2021
Report
Had a fantastic service today from Imogen who dealt with my puncture straightaway as I walked in off the street. I got a free chain lube too! Brilliant service far away from home. Thank you!
Caligari Uk
Caligari Uk
Mar 29, 2021
Report
Best bicycle shop in Norwich. These guys have helped me out for many years. Always super-friendly, and they do a great job when it comes to repairing my babies.
Ray Parker
Ray Parker
Jan 15, 2021
Report
A good place to buy or service a bike. Staff are friendly and helpful. Can get busy at times so it is a good idea to book an appointment in advance. Second hand rebuilds are good value. Also stock a range of accessories.
Miguel Pontes
Miguel Pontes
Dec 03, 2020
Report
Highly recomended! Just got my bike back from big service and is all spot on. This is the place that not only repairs but actually takes care of your bike. very happy!
Malle Payne
Malle Payne
Oct 23, 2020
Report
Love my second hand bike which was good value for money . Highly recommended for cyclists
James Filby
James Filby
Aug 05, 2020
Report
Amazing service! Had a wheel spoke replaced incredibly quickly and the truing looks flawless. Friendly staff complete this perfect example of what a bike shop should be. This is now my go to shop for any bike repairs.
Kate Wlodarczyk
Kate Wlodarczyk
Jun 30, 2020
Report
I can’t fault this brilliant place at all! Recently I’ve been there few times with few different things/issues and request for advice- every single time THEY WERE FANTASTIC! Highly recommend for professionalism and outstanding customer service! They’ve gained a new loyal customer 🚴🏼‍♀️
Etai Even-Zahav
Etai Even-Zahav
Jun 14, 2020
Report
We have now rented four bikes on three separate occasions from Bicycle Links. They have always been friendly and helpful. The bikes, though simple, were all in excellent working condition and they made sure we had everything we needed and making adjustments so we were comfortable on the bikes. We'll definitely return whenever we have visitors or need our own bikes serviced.
Francis Andrews
Francis Andrews
May 19, 2020
Report
Fantastic service & was quick. 2 hr turn around on my bike to have my brakes done. Quality repair & friendly staff
Joe Sheller
Joe Sheller
Jan 16, 2020
Report
Rented bike from shop for a week, were very helpful in finding the right bicycle. Provided map to get to trail from shop. Nice store, helpful staff.
Graham Coult
Graham Coult
Oct 26, 2019
Report
After using Bicycle Links a number of times I thought it was about time I wrote a review. What a fantastic and professional service I ha e received, the service received is personal like I'm the only customer what matters.
The first time I used them was to repair my mountain bike replacing the chain and gears. Very reasonable service and fast.
… Since I have borrowed an electric bike free of charge through Norfolk County council. I was nervous at first but Bicycle Links showed me how to use it and put my mind at ease. I then purchased a second-hand electric bike independently, unfortunately
Teresa Golding
Teresa Golding
Jul 09, 2019
Report
Fast repair as we were on a cycle tour. Lovely, helpful and friendly staff 😊
Ady Mills
Ady Mills
Dec 21, 2017
Report
You can’t beat this place for quality, excellence and knowledge. From the moment I walked in Tim was a fantastic fountain of knowledge and eager to help.
I was enrolling on the 4 week “ Push Ahead” scheme where you loan a bike out with all the lights/pump etc and if you are happy with it you can buy either that bike for a reduced amount a new bike or previously owned bike .
The thing that really struck me was how eager Tim was to please with every question I asked irrelevant how silly it must have sounded coming from someone who hadn’t been on a bike for over 30 years however any question