E-Velo
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E-Velo
Based in Suffolk we are proud to be the largest specialist electric bicycle showroom in East Anglia with a wide range of e-Bikes on display. Our 2000 square foot air-conditioned showroom is comprehensively stocked with a large range of e-Bikes in all shapes and sizes including Low Step/Step Through, Crossbar and Folder models in Road, Mountain Bike, Tourer, Hybrid & Trekking styles.

Our featured brand is the Multi-Award winning industry leader: Haibike, we stock models from their SDURO (Sporty) and XDURO (Xtreme) ranges including the new FLYON models. The Haibike range features Trekking, Hardtail MTB, Full Suspension MTB, Street MTB & Cross variants in multiple sizes. Designed and engineered in Germany, Haibike are the 'go to' brand for anyone looking for high quality, high performance e-Bikes.
Services
It is recommended to have your bike serviced every 6 months, with a minimum of once per year. Service prices can be found below, we can also offer a collection service if you're unable to get your bike to us. Servicing applies to all e-bike and bicycle types. Our special servicing discounts are available for our existing customers that have purchased an e-bike from us now or in the future.
Customer safety in the showroom is high priority, we provide hand sanitiser at the door and we ask for masks to be worn at all times. Door handles, card machines and display e-Bikes are wiped down regularly and after every visit. If you would prefer to book an appointment we can offer a 1 hour early morning or late afternoon slot which will allow plenty of time to talk through the options available, please contact us with a least 24 hours notice.
Bosch motors provide high assistance with excellent range of up to 135 miles achievable on the 625wh PowerTube batteries. Bosch produce 4 primary motors from the Bosch Active Line range to the Performance range offering something suitable to any type of rider. The Gen4 motor has a maximum of 85NM of torque power, making hill climbing faster.
Reviews (10)
Teresa Wardlaw
Teresa Wardlaw
Aug 13, 2021
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After hearing of so many stock problems I was thrilled to be able to buy my Whisper e-bike from stock, with a choice of colours. Mark was informative & helpful in making my choice of an 806SE Folding bike. A bonus was a free service after 6 weeks to make sure everything was going well. I was recommended to e-Velo and have no hesitation to pass that forward. Parking right outside the premises so no excuse not to check them out.
George E.
George E.
Jul 12, 2021
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An excellent e-bike shop to deal with. Mark is a real gentleman. Responds to every request promptly and effectively. I have been a returning customer since 2019 and I can honestly say that E-Velo offers an outstanding value for money. I even ride or drive to Halesworth from Norwich to get my bike serviced or fixed. Highly recommended.
Michael O'Connor
Michael O'Connor
Jun 24, 2021
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A large range of e-bikes available from folding, shopping, touring, mountain biking and sporty, something for everyone looking for an e-bike, backed up by excellent support and service.
David Sanders
David Sanders
Jun 11, 2021
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A fantastic experience buying my first e-bike from a very knowledgeable and helpful supplier. Superb after care service. If you need an e-bike, go to e-Velo
Nicola Bw
Nicola Bw
May 16, 2021
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Mark has a plentiful array of fantastic bikes suitable for all abilities. He is very knowledgeable and has carried out all my repairs and servicing brilliantly. Highly recommend his 5* service.
Katy Beth Van Den Berg-Hider
Katy Beth Van Den Berg-Hider
Dec 26, 2018
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Hi - my husband and I purchased two bikes on Friday and collected them on Saturday morning - we were going to cycle them the 16 miles home and I was terrified ( unfit, overweight , over fifty and haven't cycled for a few years!!) - the service we received was great - I am sure I asked lots of silly questions but they were all met with an honest and informative reply. We left the shop completely armed with all we needed and felt ready to tackle this brand new experience - and WOW - do we love our new bikes!!!! They are fantastic - I am cycling again but without the worry of not making it up a hill
Two Jays
Two Jays
Jun 07, 2018
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After a lot of researching and visits to a number of e-bike shops, my wife and I decided to visit e-Velo right on our doorstep and I'm glad we did. For we found the ideal bike her, as she was looking for a bike that would perform equally well on the road or offroad trails without compromising comfort. Mark at e-Velo was very helpful and soon pointed us to the Haibike Hardlife 2.0 he had in stock. It fitted my wife perfectly and after a quick spin around the carpark we decided to buy it. The bike has performed even better than expected, so has been an excellent purchase. Therefore, I have no hesitation
Kev Mills
Kev Mills
Nov 08, 2017
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I purchased a Byocycle Ibex just over 6 weeks ago & it's just been back for a service.
I'm very pleased with the bike, how easy it is to choose the assistance level you require & switch off completely if you'd rather pedal as a traditional bike.
The Shimano gears are good & it's easy to change up/down.
As far as dealing with e-Velo goes, that's been good also - very friendly, knowledgeable & helpful. Their showroom carries a comprehensive stock & the after-service has been great.
All in all, I'm VERY pleased.
John Suckling
John Suckling
Sep 22, 2017
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I had been looking online for info on electric bikes, so was really pleased when I came across E-Velo and that it was not very far from me.
They have a wide range of bikes and Mark was very helpful and patient in going through the Pro's and Con's of the different styles.
I liked the look of the Raleigh Modus Cross and after a test ride decided that was the one for me.
It looks a quality bike and has a lot of features, including disc brakes, hub gears, Bosch motor and a long range battery.
Easy to ride, even with the motor off and effortless with it on.
If you are thinking about an electric
Mikiecp
Mikiecp
May 30, 2017
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I originally tried the Wisper Torque 905 with another retailer not realising that e-Velo was much closer to home. Mark allowed me to try several e-bikes but chose the Wisper with the large battery. Mark was very friendly and helpful with my purchase. I have now ride 52 miles in the last 4days and I am delighted with my purchase, it is easy to operate and to change modes, the gears are easy to change although the display manual downloaded from the internet is not clear so will wait for the AMPS version. I strongly recommend e-Velo and Wisper e-bikes
Michael P