We are very happy with the service that Northern Star provides and enjoy having Justin our account manager on Site. We don't seem to face many problems because of his regular visits. We are consultancy, management and IT support in NYC company with offices in New York and London. We have a commitment to providing you with the best service, advice and value for money.
And our clients tell us we have a fantastic track record in doing so. From IT support to office moves to compliance we look after your IT infrastructure to the highest level. And because of our unique Account Management Methodology, you have a partner you can trust to make sure your technology works for you.
And our clients tell us we have a fantastic track record in doing so. From IT support to office moves to compliance we look after your IT infrastructure to the highest level. And because of our unique Account Management Methodology, you have a partner you can trust to make sure your technology works for you.
Services
With the overwhelming choice of IT support companies available to businesses, you have to be a pretty special organisation to hold on to a client base for over 15 years. Technology is fluid, moving all the time, but it's not just keeping up to date with the latest innovations that sets us apart, it's a combination of a number of different ways of working which we've developed over the years and found helps all of our clients enormously.
Our team has been around for a while and as time has progressed, we've had some really great things happen and seen technologies develop, arrive and then become obsolete. Every step of the way we've kept our eye on the future without losing sight of the present. We're happy to share some of those moments with you on the timeline above so you can see the wealth of knowledge we've accumulated and regularly pass on to all of our customers.
Our services have been developed over the years to offer support to a diverse array of industries and create tailor made support plans for every company we work with. We have industry leading response times with customer determined SLA's and a local presence so your issues are solved quickly by recognisable members of our team.
We help Managing Directors be more compliant, competitive and scale their business faster. We help office managers keep their teams working and up-to-date with the latest technologies. We help IT managers deliver an impeccable, reliable service they can be proud of, across the globe.
Understanding the roles and way the different parts of your business work, and how each of those parts work together is a fundamental skill of anyone who is given the task of looking after your technology.After all, technology is a tool which not only keeps your teams productive, but when implemented properly increases productivity, morale, flexibility and ultimately gives you the edge over your competition.
Understanding the roles and way the different parts of your business work, and how each of those parts work together is a fundamental skill of anyone who is given the task of looking after your technology.After all, technology is a tool which not only keeps your teams productive, but when implemented properly increases productivity, morale, flexibility and ultimately gives you the edge over your competition.
We believe that the first step in delivering world class support is understanding your company. Although there are always some standard tools used, we know that every company is slightly different and many systems which are suited to a London based company with one office and ten employees may not be appropriate for a global company with a hundred employees and four offices in Europe, the Middle-east, the Far-east and North America.
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