Incovo
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Incovo
We're a family business built on strong values. We were founded by the late Richard Thomas as a service led ICT provider and we are now run and owned by his son, Christopher Thomas, who continues to steer incovo to success. We're experts at what we do and we strive not to be the biggest but the best.

We're a service led IT, telecoms, contact centre and professional services provider for UK businesses. We specialise in designing, installing and supporting end-to-end ICT solutions. We have the perfect mix of experienced individuals and global technology partners to provide cutting edge solutions.
Services
Accountability, reputation and uncompromising quality are what have kept incovo on a steady path of consistent growth and client retention. In Richard's time as CEO, incovo saw an amazing team form, and some of Scotland's largest businesses, banks, councils and charities join as clients. Richard Thomas was a remarkable, hardworking and loving father.
We pride ourselves on our down-to-earth attitude and personable approach, which is one of the reasons we have such a high client retention rate (98% as of 2019). And that's what makes incovo different - we're not a faceless company, we're a family business that's made up of passionate individuals who each bring their unique strengths and personalities to the table.
At incovo, we offer a range of IT services, from basic help desk support to fully managed IT services for organisations across Scotland. We understand the important role that IT plays in business today and we focus on only delivering the best quality services. Not only can we help you choose hardware and software to suit your IT needs, but we can also help with the deployment of those systems.
Data loss can happen at anytime for a number of different reasons, and if your business is not prepared, the consequences can be devastating. A staggering 80% of companies who experience severe data loss or theft will file for bankruptcy within 5 years. Fires, flooding, hacks and data breaches can all threaten to wipe out your organisation's critical data and leave you unable to function as a business.
Business continuity encompasses disaster recovery and includes all the system controls you need to ensure work can continue when something goes wrong. Business continuity goes hand in hand with our disaster recovery services, but it goes even further in ensuring that all business assets, resources, and partners have a contingency plan in place.
Reviews (8)
Edward Fox
Edward Fox
May 15, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
First Class experience from start to finish, would highly recommend
Amyleigh Ough
Amyleigh Ough
Oct 26, 2020
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You can expect everything like how an ICT company would be. So far we had no problems. I highly recommend them.
Bhavesh Parmar
Bhavesh Parmar
Oct 22, 2020
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I have been working with Incovo as a distributor and they are a good bunch of people , very profesdional and very customer focused. :)
Graham Sorbie
Graham Sorbie
Sep 29, 2020
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After going round in circles with BT/Openreach and getting nowhere, Incovo stepped in and solved the problem. Well done Incovo excellent service
Andy Gillen
Andy Gillen
Sep 23, 2020
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Chris, Erin and all of the team at Incovo deliver an outstanding level of customer service and technical expertise. We have benefited from their services for several years now. Highly recommend.
Rebecca McCosh
Rebecca McCosh
Sep 19, 2020
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Having worked with incovo for a number of years, I’ve been impressed by the hard work and dedication of the whole team, as well as their enthusiasm to grow and evolve as a brand.
In addition to providing first class IT and telecommunications services, they’re known for their exceptional customer service. What’s more, they demonstrate an admirable commitment to supporting their local community through various charity sponsorship opportunities and initiatives.
Niall Cowman
Niall Cowman
Sep 11, 2020
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Ive worked with Incovo (from a vendor perspective) for a few years now and I would highly recommend Incovo as a trusted partner. Their service is second to none and they really go out their way to deliver the best customer experience.
Ryan Fyvie
Ryan Fyvie
Jul 10, 2020
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Positive: Professionalism, Quality, Responsiveness
Very professional with the delivery of IT services! James was really helpful! Would recommend.