Not suitable for pregnant ladies or patients who are being treated by a GP for this current problem. If you are 18 years of age and over with Soft tissue injuries, arthritis, joint pain, ligament or muscle injury, spinal pain and sciatica, please advise our receptionists who will book you an appointment with the physiotherapist.
Typical conditions that the Physiotherapist can see are: low back pain, sciatica, neck pain, osteoarthritis joint pain, whiplash, ankle sprains, frozen shoulder, tendonitis, muscle tears, sports injuries, wrist/hand pain, groin strains, elbow pain, plantar fasciitis. This service is for anyone experiencing anxiety, depression, bereavement, or isolated and not coping.
Typical conditions that the Physiotherapist can see are: low back pain, sciatica, neck pain, osteoarthritis joint pain, whiplash, ankle sprains, frozen shoulder, tendonitis, muscle tears, sports injuries, wrist/hand pain, groin strains, elbow pain, plantar fasciitis. This service is for anyone experiencing anxiety, depression, bereavement, or isolated and not coping.
Services
If you need to access the GP Out of Hours service, please ring CAV 24/7 on 0300 10 20 247. On weekdays between the hours of 18:30 - 08:00 and all day and night at the weekends and bank holidays, services are commissioned by the Cardiff and Vale University Health Board. If your problem cannot wait until the surgery re-opens please ring the GP Out of Hours Service - CAV 24/7 - on 0300 10 20 247.
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. The Fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient. You can be registered as a temporary patient for up to three months.
Our Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nursesrun clinics for long-term health conditions such as asthma or diabetes, and carry out cervical smears. Susie is our Senior Practice Nurse and Respiratory Lead.
Help claiming benefits, looking after your bank balance and understanding the legal issues of caring. St Isan Road Surgery cannot take responsibility for pages maintained by external providers. Cardiff and the Vale of Glamorgan Stroke Recovery Service provides high quality information, practical advice and emotional support following a stroke.
Reviews (6)
Alison Dite
Sep 02, 2021
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Absolutely tops. Called 8.30am doctor phoned back an hour later. Got appointment for 8.30am following morning. Dr Williams excellent. Listened, examined, prescribed. Completely unrushed. No waiting. Even the receptionist was pleasant. First time I've been in years. Excellent service. Considered private GP but even with our benenden insurance it would have been phone call next day. Other private GPs £120 a shot and no appointments for a week. Very pleased. In the current situation I expected it to be difficult to get an appointment but no. Been with this practice since before I was born and they
Gemma Trigg
Oct 15, 2020
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I've been with this surgery since I was a baby with one move in between, today, during covid times, I cannot fault the service, the speed they saw my son and the swift reaction to his symptoms - they ensured his safety, dignity and made him feel at home, despite the fact he was being sick in the lift, it turned out he did have appendicitis and their actions enabled a swift review and result. Thank you so much to the staff for their support, understanding and help, they went above and beyond with helping me and my son, they offered assistance I hadn't even thought of and it was extremely appreciated
Ryan Sullivan
Aug 01, 2020
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Emma Louise Thomas
Jul 13, 2020
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Have been registered at St Is an since Nov 2019 and I've found it so refreshing. ALL of the staff I've interacted with have been wonderful, supportive and helpful. The GPs (I'm awful with names but have seen 2 different doctors in person prior to COVID) really take time to listen.
Since COVID restrictions, I have found the online call-back service to be very clear, easy to use and each time I needed to use it have been called back within 24 hours.
A huge THANK YOU to all staff at the surgery, working under diffi ult circumstances and still providing a fantastic service.
Since COVID restrictions, I have found the online call-back service to be very clear, easy to use and each time I needed to use it have been called back within 24 hours.
A huge THANK YOU to all staff at the surgery, working under diffi ult circumstances and still providing a fantastic service.
Connor Kingston
Dec 10, 2019
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Worst surgery i’ve been to. The doctors don’t care and dismiss anything as nothing to worry about. Until it gets to the point where your going to die which is when it’s too late.
Was suffering with blurred vision painful headaches memory loss candida nerve pain couldn’t speak words as they were on the tip of my tongue but could never come out.
And was told nothing was wrong and that these were just signs of stress and tiredness got fed up and went to private healthcare and lord and behold I had a brain abcess something I should have been taken to hospital for immediately.
Should sue
Was suffering with blurred vision painful headaches memory loss candida nerve pain couldn’t speak words as they were on the tip of my tongue but could never come out.
And was told nothing was wrong and that these were just signs of stress and tiredness got fed up and went to private healthcare and lord and behold I had a brain abcess something I should have been taken to hospital for immediately.
Should sue
Penelope De Wollaston
May 03, 2018
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This is a terrible surgery. The doctors are rude and arrogant and completely useless. They won't listen and their whole attitude is that you're wasting their time. Dr Bagshaw is the worst, sheshas her own opinion, and woe betide any patient who doesn't agree with her. It doesn't matter if a hospital consultant has told you you need a particular drug or treatment, ifvshe doesn't like that idea, you won't get what you need, and she'll treat you likeldirt. There's a walk in surgery in the mornings from 8:30 to 11:00. Its the only way to get a same day appointment, but even if you get there when it
