Giant Store York
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Giant Store York
Cycling heritage runs deep at Giant Store York. York's oldest bike shop, Bob Trotter Cycles, was transformed into Giant Store York in 2011, remaining independent and carrying forward the Trotter family name through the founder's grandchildren Nicola and David who own and manage the store. Home of the Grand Depart of Le Tour de France in 2014 and Tour de Yorkshire, team Giant-Alpecin stars led a ride out from the store in 2015.

History aside we're passionate cyclists at Giant York, proud to offer the best selection of Giant and Liv bikes, with a hand-picked cycling accessory range from world leading brands. We're also proud to support our customers cycling adventures however humble or mighty and to play a role in York's cycling culture through supporting local clubs, a wide range of events in store and out on the roads and trails.
Services
We offer a free Click & Collect service for all bike orders placed on our website - so you can order online and collect your bike in store built, safety checked and ready to ride. Click & Collect also available on gear orders - orders under 50.00 will be charged 5.00 to cover delivery to store from our warehouse.
The road calls. From high mountain peaks to neighbourhood streets and bike paths, Giant road bikes are your invitation to ride. Whether you're digging deep for a new PR, commuting in the city, or on a casual cruise, make the most of every ride with one of our men's road bikes.

We have a wide selection of road bikes available, from the carbon road bike of your dreams appearing on the pro tour circuit, through to lightweight aluminium models, perfect for the first adventures on the road.All of our road bikes are available with 0% finance, free click and collect and lifetime frame warranty.
Engineered to climb, corner and descend with efficiency and speed, a Giant performance road bike gives you a competitive edge. Whether you're racing, training or going for the KOM, these men's road bikes do it all, and do it faster. From aero road bikes that slice through the wind, to endurance road bikes that help you ride longer, every Giant bike is designed to be fast, lightweight and efficient and help you achieve your riding goals.
Roll through the city with speed and style on one of our city commuter bikes. Whether you're beating the traffic in urban environments or taking the long route for fitness and fun, these city bikes put some adventure into your daily routine. By combining the speed of a road bike with flat handlebars & wide tyres, more commonly found on mountain bikes, our hybrid bikes are perfect for city commuters or leisure rides with the family in tow.
This is where you go to get away from it all. From steep, technical trails to fast and flowy singletrack, our full collection of mountain bikes has just what you need. Choose the perfect MTB and get ready to hit the trails. We have a wide range of mountain bikes to choose from. Lightweight cross country racers, enduro shredders or snappy hardtails, we have something to suit everyone.
Reviews (13)
Gill Fell
Gill Fell
Nov 12, 2021
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I collected my beautiful revolt yesterday - the guys were amazing - I had a 5 star service and just love my new bike 🤩🤩🤩🤩🤩🚴‍♀️💕
M. Hart
M. Hart
Aug 19, 2021
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Best bike buying experience I’ve had. They set the bike up to my exact requirements and very quickly. Full walkthrough of the bike’s features and genuinely seemed to care about the buyer’s experience. Chapeau!
Olivia Austerberry
Olivia Austerberry
May 31, 2021
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Excellent service! All the staff go above and beyond to help and they're always super friendly. Thank you Giant York team for the service and for fixing my brakes, my bike is running like new again!
Simon Gregory
Simon Gregory
Mar 14, 2021
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Had my bike serviced and a braking system fitted. Bike feels like new, better than new even! Friendly, helpful and efficient service and I would highly recommend them.
G. Unit
G. Unit
Dec 31, 2020
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Friendly store team. Took a very new bike in to have a new warranty part fitted which was done in record time. The team in this store look after you and your bike exceptionally well and i can’t recommend enough.
Jane Rigg
Jane Rigg
Nov 24, 2020
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Fantastic, efficient and friendly service again from Steve today.
It’s a pleasure to do business with this store . Would highly recommend
Daniel Laishley
Daniel Laishley
Oct 09, 2020
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I received some great service from Steve and the team at giant York who have assisted me in finding me a bike in far shorter timescales than I expected. Although initially I was looking for one of the cheaper models, I was given all options and the information I needed with absolutely no pressure and ultimately decided to upgrade my choice. With the current situation and the relative shortage of bikes due to the surge in demand, I can say I’m very pleased. Good communication throughout.Great customer service experience.
Cavern Gill-Vernon
Cavern Gill-Vernon
Aug 08, 2020
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Had my bike stolen end of May, insurance accepted claim within 4 hours and money in my account next working day (no quibble, no excess. Laka insurance)
Phoned round a few stores and Giant, a company I have never wanted to buy a bike from, were the most helpful.
I'm shielding but Nicola and the rest of the team were really helpful and sorted out a bike for me. Not what I initially wanted but Nicola spent quite some time talking over my options and I picked my bike up about 90 minutes ago. (I was late getting to the shop but they allowed me to knock and they let me in)
Bike isn't what I was expecting
Fraser Papprill
Fraser Papprill
Jul 12, 2020
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If I could give 10 Stars for rating I would! I was on the hunt high and low for a lockdown road bike, after heading into the Giant store I was welcomed by all the smiling staff members. The team had clearly been non stop with bike orders etc but they managed to pre order me a amazing road bike which was delivered a couple of weeks after. Since getting my bike I have been back into the store a few times for accessories and advise and every time the level of service has been outstanding! Special mention to Tom who every time has gone above and beyond to help mine and my girlfriends cycling needs
Billy Milne
Billy Milne
Jul 10, 2020
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If i could leave 6 stars i would!
The team at York have really been great, helping secure me my bike after scrambling around all over the place.
Delivery was sorted directly with the shop and a courier to save me a 500 mile round trip!
Wonderful team, and customer service was brilliant throughout.
Thank you again guys!
Helene Lott
Helene Lott
Mar 15, 2020
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Cowboys. They damaged a new bike's mudguard by allowing a reflector to press down on it causing warping which also scraped the paint off it. They 'forgot' to return some new bike tyres and I had to ask twice to get them. The manager did try to help with the frame size issue but ultimately the bike is too small for me. I wish they had recognised this and accepted it. I relied on their expertise but a shop that willingly sells a middle aged lady with dodgy hips a wrong size frame cannot be trusted. Can't figure out if they just don't care or are incompetent.
Tom Brown
Tom Brown
Jan 04, 2020
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Just picked up my new defy advanced road bike. Services was fantastic and staff very friendly from start to finish. They did a custom set up on my bike and fitted all accessories for me. Highly recommended!!
Paul P.
Paul P.
Mar 01, 2017
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This shop dealt with my warranty replacement frame, they told me if the bike was built up in store I would get the full Giant lifetime warranty. I recently took the frame back with a fault only to be told that I had paid for the remaining 2 months of the old warranty, which is not what I was told at the time. Who would pay for 2 months warranty.
The bike they built for me took over three weeks to complete and when I took it home it wasnt good enough to ride.
I would never buy a bike from here beware!!!!