1st Call Sales & Lettings
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1st Call Sales & Lettings
When our clients come to us to sell their home or investments it's because we are known for matching buyers with the right property and we do this quickly! Our unique buyer matching software allows us to connect with hundreds of motivated movers instantly. We are one of the most efficient estate agents Southend and Westcliff has ever seen!

There is always a dedicated manager available. As well as property consultants and negotiators we have a range of experienced managers on hand to assist you, based in Southend and Westcliff. With our emergency management phone line we are also able to assist tenants out of hours too. Departments are always managed with experienced, qualified and knowledgeable people that you can turn to.
Services
1st Call is a fresh thinking estate and letting agent and one of Southend's leading companies. Homes, let property and manage investments. We do this with one focus and that is to provide a proactive, personal and professional service to each buyer, seller, landlord and tenant. The wide range of options available to each one of these clients and customers and because of this we standout.
Our property valuations are completely free and there is no pressure to put your property on to the market. If you just want to know the price no problem, no pressure and at no cost to you. The price of property is ever changing, so it is good practice to keep your valuation of your home correct. With our Free Property Valuation service we always complete your valuation in writing and this can used for a variety of purposes.
Here at 1st Call we always advise any landlord to seriously consider having their property managed. With our dedicated team of qualified management professionals who are on hand to take care of the problems and issues that arise during a tenancy. Here is what to expect from our fully managed service.
Both myself and my partner cannot sing the praises of 1st Call's sales team enough; Rob and the team go above and beyond throughout the process of selling and are more than happy to offer help and advice when it's needed. Friendly, communicative and always on the ball, it's been a great experience knowing we've had such superb agents at the helm.
Reviews (9)
Tefl Recruits
Tefl Recruits
Dec 24, 2021
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We have sent over 15 emails regarding a broken bath and various other issues that are health and safety problems. Property management has not sorted out. They sorted out hanging off light switches and exposed wires after a month. Our inventory completely left out big areas of concern. They have agreed and failed to send us an updated inventory. They have had two months to sort out. The property was not cleaned and carpets dirty when we moved in. We had a very good experience with the lettings team but not with the property management team.
Steven Stott
Steven Stott
Dec 21, 2021
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We had to go to the appeal body to get our deposit returned. They didn't provide proof for their claim so we won on most counts. We reported issues with the flat we rented in April and nothing happened. Our complaints went unheard although my partner believed they listened to me more than her. Not sure if it's their fault but the landlord gave us verbal consent to put up a curtain pole. They charged us for the fitting and as we didn't have it in writing we had to pay for it. One final advice for renters try get them to visit when you leave. They didn't with us despite giving plenty of notice. I
Disderdoodah Deedooo
Disderdoodah Deedooo
Dec 09, 2021
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Pretty rude and condescending when I called to check somthing out, shan't be using these for this reason
Laura Hearn
Laura Hearn
Nov 20, 2021
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My partner and I used 1st call to sell our flat. The estate agent Rob Crowe has been an absolute pleasure to work with. He’s been chasing solicitors, our buyer and has just gone above and beyond his job role. He’s extremely responsive in which we receive replies straight away and is always on hand to take a call. Although we’ve had a hiccup with the sale of our property, Rob has been a diamond and has reassured us. Rob is a credit to 1st call and we will 100% be selling further properties with this company in the future.
Ben Gallagher
Ben Gallagher
Sep 19, 2021
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Thanks to 1st Call for all their hard work and guidance provided in selling my flat, the overall process was seamless thanks to Rob's hard work and professionalism. My flat was listed and sold within a week and the whole transition ran smoothly from start to finish thanks to Rob. I would highly recommend 1st call if you are looking to use an estate agent for a sale/purchase/rent.
Pete Jackson
Pete Jackson
Jun 06, 2021
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Friendly enough told me they had nothing for me although there was 3 in the window
Said they would send me some forms and nothing turned up.
Emily Hodges
Emily Hodges
Mar 05, 2021
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We have had such an amazing experience with 1st call, especially Ben! 1st call have been so helpful in helping us find our first property, and when our first property fell through they did everything possible to help us find an alternative property. I would 100% reccomened this estate agents to any family member or friend looking to move.
Albertas Abdulajevas
Albertas Abdulajevas
Oct 11, 2014
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Both myself and my wife were more than happy with the service provided by 1st Call. This was our first time buying a property. Stewart and Rob were fantastic. Always available to speak to, either by telephone or email and if we had any questions they were more than happy to advise us. Great customer service. Highly recommend this company to anyone looking to buy or sell. Thanks guys. We will definitely be recommending you to our friends and family.
Sharon Quick
Sharon Quick
Jun 01, 2014
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My husband and I are very happy with the service we have received from 1st Call and Stewart in particular during the purchase of our new property. Stewart and the team have always acted with the utmost professionalism and kept us informed every step of the way and have always been willing to answer any questions we've had during the process. We would have no hesitation in recommending 1st Calls services as they've helped to ensure the process has progressed very smoothly from beginning to end.