Ayers & Cruiks
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Ayers & Cruiks
To protect the health and safety of all clients and staff we are implementing our own restriction now and have decided to close our office for personal visits by clients, tenants and contractors other than for emergency/access reasons. Our office is fully staffed and able to deal with all day to day enquiries along with all property related matters as normal, over the phone, email and if required through a conference call.

Appointments for viewings are unaffected at this time but we would ask that any person who have any symptoms please advise us immediately and prior to the viewing. We are unable to take any cash payments during this time and would ask you contact the office to arrange payment by debit card over the phone or other alternative means, please call for further details.
Services
Since we opened our doors in 1997, we've grown to become one of the region's largest property firms, with specialist teams spanning commercial and residential agency, property management and professional services. We might be bigger these days, but we're still driven by the passion for a good job well done that we had when we started.
We offer a complete and personalised property service for customers ranging from individual sellers and landlords to investors and developers. Our dedicated sales and letting teams will work alongside you from your first conversation to the handover of keys.

We start with a free market appraisal of your property and put our full marketing experience to work to find the ideal buyer or tenant - from traditional advertising to online portals and our extensive database of contacts.On the sales side, we operate on a 'no sale, no fee' basis, and our lettings-only and full management services are extremely competitive.
Our team of experienced property managers are here to ensure that your property portfolio performs to its maximum. We go the extra mile to ensure that we enjoy a positive working relationship with both our landlords and tenants by offering transparent and honest appraisals and doing our best to tackle potential issues before they become big problems.
As one of the largest agencies in Southend, we offer a complete residential property service - from sales and lettings to professional services and acquisitions. Whether you're looking at houses for sale in Southend or flats to rent in Leigh-on-Sea, whether you want to rent a bungalow in Thorpe Bay, or you're not sure where to begin, our residential team are fully accredited and ready to help.
From a first flat to a family home, we're here to help you find your perfect property faster. So, whatever you're looking for, you're starting in the right place. Based locally, we always have flats and houses for sale in Southend-on-Sea, and as one of the largest estate agents in the area, we also have residential properties available throughout Essex.
Reviews (10)
Clive Morris
Clive Morris
Jan 24, 2022
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Positive: Professionalism, Responsiveness
we have just moved offices from Suffolk to Southend and have taken a new lease in Dencora Court Ayres & Cruiks have been fantastic from the beginning they have been nothing but professional and a special thanks to Steve .
Alison Pilkington
Alison Pilkington
Jun 24, 2021
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I have been a model tenant in one of the 'penthouses' in Baryta house.
I have endured 14 months of sheer hell from antisocial behaviour by neighbours on the adjoining balcony. Ayers and Cruiks have consistently failed to enforce the lease or deal with extremely distressing behaviour by these neighbours....They make excuse after excuse for these people and clearly do not care! I have been forced to listen to screaming/swearing/shouting/wailing/retching/vomiting etc, sometimes until 2/3 am. God help whoever moves in after me as I am leaving!
The arrogance of the 'team' at Ayers and Cruiks is breathtaking
Robert Ive
Robert Ive
Apr 13, 2021
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Very poor service all round. Been with them for 3 years. Leaking roof / rotten window. Complained 11months ago, still not repaired!!!
The maintenance team turned up and plastered over blown plaster!! fitted cracked window sills!! And trod mud throughout the house etc etc etc
Phoned in but might as well talk to brick wall No response no apology not compensated in any way
Nick Designer In A. Coffee Shop Oliver
Nick Designer In A. Coffee Shop Oliver
Feb 22, 2021
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Can I just say that you have been one of the nicest and easy to deal with Estate Agents i've ever used. I thank both Jo and Carol very much for all their help and hard work. I'm well aware that during this time it can be very hard for a lot of business, but I have only ever found you to be extremely friendly and ultra helpful. I hope you all keep well and thanks again.
Theo Brant
Theo Brant
Jan 01, 2021
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Deceitful management that only care about themselves and not their conduct. Went into their office in southend to complain and the woman said I was being aggressive. I wasnt being aggressive. She was just minimising me because she, like her organisation is incompetent by my experience.
Charles Butler
Charles Butler
Aug 31, 2020
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The team were incredibly helpful whilst we were going through the letting process. Wouldnt hesitate to use them again, special shout outs to Carole and Jo who went the extra mile to accommodate us.
Susan Lake
Susan Lake
Jan 24, 2020
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We have been dealing with Ayers and Cruiks for 18 months now as our office servicing agents. They are professional and very helpful. If there are any issues or questions they response the same day, and visit the premises on a regular basis to check everything is ok with the tenants. Julia Richards is my contact and I cannot fault her at all. She is extremely helpful, knowledgable and nothing is too much trouble for her and sorts out all my concerns, even the minute ones!!
Kelly Beer
Kelly Beer
Nov 24, 2019
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Having worked with Ayres and Cruiks for over 20 years. The Property management team consisting of Harriet, Julia & Kevin work hard to maintain their properties, providing the best possible service to their customers. This team is highly professional, friendly, focused in delivering the requirements of all their properties and work to support individual needs. We would highly recommend their services to all.
Matthew Cornelius
Matthew Cornelius
Nov 15, 2019
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I live in one of the flats managed by Ayers and Cruiks and they are diabolical. In March 2019 we received a £1,500 invoice for a service charge excess dated 2017 that we'd had no previous contact about. If we were due to pay this they had waited 2 years to contact us?? No explanation in the invoice either as to why we'd had to pay an additional £1,500 on top of our regular service charge, just hit with it out the blue. They are always rude and obnoxious on the phone as well. Avoid at all costs!
Giles Gilbert
Giles Gilbert
Aug 29, 2019
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I have used Ayers and Cruiks to manage the letting of a residential property for nearly 4 years. They have been quick and pragmatic to resolve any issues that have arisen with the property without involving myself as I originally requested, they carry out regular inspections and clearly are professional in the lettings service they provide. They were recommended to me and i certainly recommend them to you.