The Nelson Medical Practice
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The Nelson Medical Practice
Who to see: Please use our automated machine Advice: View our Blood Pressure Monitoring advice. Who to see: The Nelson Health Centre Blood Testing Clinic Advice: Find out more about our Blood Testing Services. Who to see: Family Planning Clinic or Nurse Advice: Once you are invited, make an appointment in a local Family Planning or Sexual Health clinic or with one of our nurses.

Who to see: Pharmacist Advice: Your pharmacist is able to provide helpful advice on how to treat the common cold. Find out more at NHS Choices. Who to see: Family Planning Clinic Advice: Make an appointment in a local Family Planning Clinic or with Dr Cunningham in our practice clinic. Who to see: Nurse or GP Advice: Routine annual clinic appointments will be sent to all our patients with diabetes.
Services
Please note that our reception is open in the building at these times but our phones are only open 8:00am to 6:30pm Monday to Friday. We are of course able to fulfil many requests through our website which is open all the time. This includes appointment booking, checking results, ordering repeat prescriptions and requesting reports and sick notes.
Pharmacists dispense your prescriptions and other medicines, offer testing and screening for common medical conditions and can advise if you have a minor illness. They can also help you decide whether you need to see a doctor or nurse. You can talk to your pharmacist in confidence, even about the most personal symptoms and you don't need to make an appointment.
Repeat prescriptions are medications which appear on the right hand side of your prescription and in your online profile which your doctor would like you to continue on a regular basis. Medications not shown here are not repeat prescriptions. You may hand in your computer slip or a note with your name, address, DOB and the medication required written clearly.
Our doctors work in Clinical Teams to provide continuity of care to patients. They are supported by Team Care Coordinators who provide administrative support to the teams and are a point of contact and support for patients as well as ensuring proactive care by scheduling in activity and patient contact for the clinical teams.
Our Patient Participation Group is composed of a small group of patients and staff from The Nelson Medical Practice who work together to foster an approach of partnership amongst all of those who work and use the services that are provided by the practice.

The PPG's objects are to represent the needs, concerns and interests of patients by consulting and working collaboratively with the Nelson Medical Practice about the services and facilities provided.Acting as a "sounding board" for doctors and surgery staff, and to be a two-way channel of communication in the provision and development of healthcare services.
Reviews (9)
My User
My User
Dec 07, 2021
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THIS IS OUTRAGEOUS!!! I spent 60 minutes on the phone just to get through ..i AM STILL WAITING AS I TYPE. After waiting in the first position for 50 minutes I am diverted to another type of queue where there is no music, yet again ,waiting, then I am told I need to call at 8:00, because ALL slots are taken, but for some reason for certain procedures you can book 3 weeks in advance... ....they make it incredibly hard for people to benefit from medical care....their Doctorlink is not working either. It's funny that when I called this morning I was "14'th in the queue".,now in the afternoon I was
Nicola Johnson Lulworth
Nicola Johnson Lulworth
Nov 16, 2021
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My daughter is try to call you to make an appointment. She was 3 times in the waiting in the line and when it tells she is in position 1 then it is switching off. Is this some practice to take patient resign from seeing a doctor. I'm sure it's not a coincidence. There is always some problems with this practice and rude reception staff.
Christopher Stannard
Christopher Stannard
Oct 19, 2021
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I'd just like to say what great service I had at the Nelson health practice today
I had to have a ECG, chest X-ray,and
a blood test,all at the same center,all the staff, were friendly and hopefully
thank you very much 👍
Olga Krishtal
Olga Krishtal
Sep 07, 2021
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Had an appointment for daughter to check her ears after terrible middle ear otitis. It was a PHONE appointment. And I was in Uber nearby. Why do you have phone appointment for ear check? Instead of apologising thy signed me for real appointment on the other date. Awful place and terrible doctors.
Lesley Morley
Lesley Morley
Aug 28, 2021
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Always had a great experience here. Often immediate x rays and blood tests and results same day.
Have always been able to get an appointment and gPs always spend the time to go over any concerns.
Betsy Suk
Betsy Suk
May 22, 2021
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I have recently sought assistance from the clinic staff regarding registration issues. Their administrative staff, Ms Shelby Hunter, has been very friendly as she responded promptly to provide useful information. I really appreciated their services.
Shorsh Bigzada
Shorsh Bigzada
May 20, 2021
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I have never seen such a terrible and ignorance people, deleted me from the system without any reason. i had to re register again and after 7 days i contacted the practise at first they said sorry you are not registered and after 2 mints said or your are registered but we have to call you back, you what they never did. after two weeks i contacted them again, you know what ?! no record again. apologies accepted and waited for another 2 weeks than i contacted them, you know i was shocked when they said sorry we can't find your details.
That is why i say rubbish service, ignorance people absolute
Claire Miles
Claire Miles
Apr 05, 2021
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I was a patient at the blood testing clinic today. I so hope a senior manager can improve working conditions for the staff at this clinic.
Today I heard them say” We cannot carry on like this!”
A much larger than average number of patients are waiting all day every working day for their blood tests to be taken.
The working conditions are horrendous.
Medical staff have to go out from their very small working area to the main entry area of the building to find and communicate with patients according to the numbered chit each one holds. There are about forty patients and there is seating for
Angelina Khan
Angelina Khan
Mar 25, 2021
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Amazing medical practice nothing but stellar service. I’ve never encountered a negative experience with any staff of doctors there. I find the reception staff are always polite and helpful. It’s rare these days to find a good service like the Nelson Medical practice.
Sadly leaving as I have moved out of the area, but I wanted to say a super big thank you to all the team there for the years of professional service and care.
We all know finding a good GP practice is never easy. More so if you are Autistic, a routine appointment can turn into a very negative experience if you are met with unaware