Doctorcall
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Doctorcall
Doctorcall is an innovative medical group providing high-quality medical services for both individuals and companies. We have private clinics in both London and Manchester as well as a network of medical centres throughout the UK. Doctorcall was founded by Dr Charles Levinson in 1989 to provide a visiting doctor service within London.

This was the first such service in the UK. The group expanded over a number of years and now provides a range of medical services for both individuals and corporate clients. Doctorcall has been a leading innovator within the independent sector. Our private clinic was also an early exponent of various new methods of communication within the healthcare industry.
Services
Doctorcall's 24 hour London visiting doctor service is open 24 hours a day, 7 days a week. Have a GP visit you in around 90 minutes and have medication, prescriptions and referrals instantly. Our expert doctors can dispense medication during the consultation, meaning there is often no need to visit a pharmacy.
Doctorcall offers same-day appointments to see a private doctor in both London and Manchester. Our clinics remain open and often have same-day appointments available. Our expert doctors can dispense medication during the consultation, meaning there is often no need to visit a pharmacy. You require elective medical treatment and you need a doctor with the time and medical resources available only to a private clinician.
If you would like to speak to one of our doctors while at home, in the office, or staying at a hotel, you can arrange for a telephone consultation with one of our experienced private doctors. Telephone consultations are easy to arrange and allow you to speak to a doctor no matter where you are. In certain circumstances, this is a convenient and cost-effective alternative to seeing a private doctor in a clinic.
Doctorcall membership is designed to provide peace of mind that you have medical cover if you need it. You can rest assured that medical cover is in place. Members can book a home or office visit at short notice 24/7 throughout London or video consultations from anywhere. Our member's visit fee is designed to provide a cost-effective solution to your health needs.
We are all aware of the importance of regular health checks and believe that prevention is better than cure. At the very least, a health check provides valuable reassurance and peace of mind. Should you have a hidden illness, our health screening service is designed to catch it before damage is done.
Reviews (10)
Joanne Ball
Joanne Ball
Nov 13, 2021
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I attended the Manchester Clinic and would highly recommend Doctorcall, their staff were very friendly, helpful and considerate in particular their Healthcare Assistant Joe who went above an beyond his duties to assist me.
Igor Vassiliev
Igor Vassiliev
Aug 30, 2021
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Haven't delivered the purchased COVID-19 test, all e-mail are ignored, not possible to reach by phone. Avoid at all costs.
Mark Regan
Mark Regan
Aug 10, 2021
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Many of the reviews on here state how there were delays in results or results not sent back at all. It shows the total inefficiency of the laboratory that they are using and the lack of duty of care that this company show to its patients.They obviously try to save money and are not prepared to pay a lab for the efficient service that patients expect as paying customers. We have been waiting over 17 days for the results of a simple medical. Doctorcall claim that there was a mix up in the lab.It seems that there are many similar mix ups involving this company. We paid £357 for a supposedly efficient
Natasja Wolsink
Natasja Wolsink
Jan 21, 2021
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Do not use!!!!! Ordered and paid for a home visit by the gp to administer a COVID test for my 9 year old daughter. Was sent a text with the confirmation and time the gp would be coming. At the time he/she was supposed to come, I received another text saying they have been delayed but will be here between 8.45pm and 9.15pm. I made my sick daughter wait up for the test but they never showed up. I called the number (which I was unable to get through to the whole day - kept cutting me off) only to be told that the appointment was cancelled as they don’t cover the area. I was never sent any communication
David Couzens
David Couzens
Dec 17, 2020
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Avoid. Paid for a COVID-19 home test, which was received after 5 days, despite 1st class post. I hand delivered my sample but never received the results. No response to call, emails, web form enquiries or tweets.
Matt Gavigan
Matt Gavigan
Nov 07, 2020
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Avoid if you need Covid testing- results never delivered.
I basically charged myself an extra £150 to self isolate, with no more knowledge on whether I had Covid or not.
In retrospect I found I have colleagues whom used the public NHS home kit service and got their results instantly.
Symptoms appeared on 21st Sept.
Started self isolation.
I needed fast resulst for a few reasons so thought, why not pay for timely processing by a private establishment offering 2-3 day turn around
Ended up ordering from DoctorCall on 23rd (at the time believe it or not, there were very little bad reviews, oh
Zsofia Molnar
Zsofia Molnar
Sep 05, 2020
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I was really disappointed, sadly I can't say I recommend Doctorcall. I used the COVID home test kit and It took me 9 days to get results, and that is only because I called every day (past 4 days) and begged for someone to help. Most times, I experienced quite unhelpful and rude customer service and every time I would be promised a call back that never happened. I had to completely revise travel and miss family events due to being forced to quarantine as a result of this delay and when emailing them with feedback, I did not even manage to get a reply for the poor service & delays or a refund.
Daniel Silbereisen
Daniel Silbereisen
Jul 29, 2020
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Very satisfied with the service and care we received. We called in the middle of the night and a doctor arrived on time to have a look at our toddler. The consultation went very well, and we exchanged several follow-up messages and calls directly with the doctor in the next two days to ensure all was going smoothly, incl. getting a prescription for a pharmacy nearby. Exceptional availability and responsiveness.
Isma Hasan
Isma Hasan
Jun 10, 2020
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COVID TEST- I was very apprehensive about going to Doctorcall because of the reviews and asked them about it too, they said they had switched labs recently and the new labs were super efficient. The staff was really patient with me (i asked them LOADS of questions just to make sure if this was the right choice). The doctor was really friendly and helpful too. I’m glad I chose doctorcall for the PCR covid test because the results arrived the very next day.
Eduardo Eduardo C. Ob
Eduardo Eduardo C. Ob
Jun 03, 2020
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It has taken 5 days to get the covid test delivered at home after sending it out, it has passed 6 days and still haven'\t received the results, got a call back from them or any reply on my email. Shame on you Doctorcall, if you can't cope with work do not accept more work than you can get.