We stock a range of high quality jewellery, specialising in coloured gemstones, diamonds, pearls and FOPE along with top name branded watches including ROLEX, TUDOR, and Mont Blanc. We undertake a full range of customer services, including jewellery repairs, ring re-sizing, watch & clock repairs, silverware repairs and pearl re-stringing.
Bespoke Services We offer a number of bespoke jewellery services in store, so please do not hesitate to call in and speak to one of our specialist consultants. Do you have old j. We offer a comprehensive, independent professional jewellery and watch valuation service with our award-winning valuer Shirley Mitchell FGA, DGA who visits our store periodicall.
Bespoke Services We offer a number of bespoke jewellery services in store, so please do not hesitate to call in and speak to one of our specialist consultants. Do you have old j. We offer a comprehensive, independent professional jewellery and watch valuation service with our award-winning valuer Shirley Mitchell FGA, DGA who visits our store periodicall.
Services
Situated in the heart of historic Chichester, R.L. Austen Ltd. is an independent family run jewellers dating back to 1794 originally under the name E.H. Lewis. The business was bought by Richard Leonard Austen, an R.A.F. In 2015 we have moved to a prestigious new premises at 2-3 East Street, where we now have two retail floors with a luxurious watch showroom on the first floor.
R L Austen of Chichester, is proud to be part of the worldwide network of Official Rolex Retailers, selling and maintaining Rolex watches. The authenticity of your new Rolex and backed with five-year international guarantee, technical know-how and special equipment. Browse the Rolex collection, or simply contact us for an appointment with our specialist team.
Fope is an Italian goldsmith, an international company, a tradition that has evolved to become one of the world's most sought-after jewellery brands. Founded in 1929, Fope is an innovation-oriented brand and is committed to offer the highest quality and an unmistakable handwriting to all its collections.
Thanks to its diversity as well as its innovative skills, Hulchi Belluni has become a line of genuine, high quality jewellery: renowned for its eye for detail and exquisite finish, it has already gained admiration from all over the world. In the spring of 2006 Hulchi Belluni proudly announced the birth of "BELLUCCI".
The horologic legacy of the Montblanc with centuries of collected knowledge, decades of experience, yearsof development and hundreds of hours of dedicated labour -they all culminate when a Montblanc timepiece comes to life. To create masterpieces of utmost precision and immaculate perfection, the watchmakers at the Montblanc Manufactures in Villeret and Le Locle put their pride, passion and soul into each timepiece.
Reviews (8)
Oliver Wrigley
Dec 15, 2021
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I previously purchased a luxury watch from Gary at R.L. Austin; Gary was a real gent who provided me with an excellent customer experience from start to finish. He was friendly, patient and helped me to find exactly what I was looking for. I would recommend R.L. Austin to anyone and look forward to purchasing from them again in the near future.
Sam Watchorn
Dec 12, 2021
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Had a watch passed down to me by my late father, the strap needed to be replaced and then get valued on separate occasions.
In all honesty the customer service and professionalism was exceptional. I couldn’t recommend these guys enough. They were very knowledgeable and thoughtful and having the work done on my watch, I walked out of their shop very happy and thinking money well spent.
R.L Austen- Thankyou very much
In all honesty the customer service and professionalism was exceptional. I couldn’t recommend these guys enough. They were very knowledgeable and thoughtful and having the work done on my watch, I walked out of their shop very happy and thinking money well spent.
R.L Austen- Thankyou very much
Georgey Miller
Oct 18, 2021
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Stuart Jarvis
Sep 15, 2021
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Steve Cotterill
Aug 01, 2021
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What a superb company R.L. Austen's is to deal with.
They were highly recommended to us by Portsmouth Porsche and they have exceeded all our expectations.
Joshua (the manager) was a joy to deal with and managed to provide my special milestone birthday watch in great time.
My emails were always quickly and politely answered which made the whole process easy.
I was also very impressed with the handover service by Debbie in the lounge area upstairs. She was calm, professional and very helpful and it made the day special.
I love my new watch, thank you.
We look forward to seeing you all again
They were highly recommended to us by Portsmouth Porsche and they have exceeded all our expectations.
Joshua (the manager) was a joy to deal with and managed to provide my special milestone birthday watch in great time.
My emails were always quickly and politely answered which made the whole process easy.
I was also very impressed with the handover service by Debbie in the lounge area upstairs. She was calm, professional and very helpful and it made the day special.
I love my new watch, thank you.
We look forward to seeing you all again
Kate Wiggett
Jul 24, 2021
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Mehran Gharchedaghi
Jul 18, 2021
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Michele Stock
Jun 26, 2021
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Popped in to collect my knew Fope ring today. You guys offer the most amazing service - special shout out to Debbie and Sarah who helped me select the best ring in the shop for me and were very patient with me - I love it - and its very, very shiny! - Keep doing what you do, you are an awesome team of friendly, professional, attentive staff and I am a very happy customer who will be back again soon! Thank you as always, Michele
