One IT Support
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One IT Support
Here at One IT we consider ourselves to be one of the friendliest, most personable technology service companies in the North East. In mid 2015 Piers was appointed Technical Director of the company and his passion for technology drives the company forwards to this day.

With our wide variety of clients - ranging from 1 users to over a 1000 users across multiple sites spread around the country - we have experience with almost any companies systems and, if you have something out of the ordinary, our competent engineers are quick to learn.
Services
Let One IT Support and our huge selection of business communications systems enable you to better connect to your customers. One IT has a wide selection of business communications systems to enable you to better connect to your customers. No matter how you interact with your clients, we can provide the perfect solution for your needs - large or small.
One IT Support also offers a wide variety of data recovery services, which cover a vast selection of different media and systems. Our data recovery solutions include retrieving lost data from portable media, desktop hard drives, laptops, Macs, PCs, CDs and DVDs. Dropped your laptop and lost vital documents?
In order to streamline support requests and better serve you, we utilise a helpdesk ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.
Reviews (8)
Andrew Cooper
Andrew Cooper
Sep 30, 2020
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I have been travelling a lot lately & taking my Lenovo laptop 17” screen, which is a bit cumbersome as you can imagine, & could be awkward. I was looking for a new smaller surface & asked One IT to source. They saved me a significant amount of time & money when advising me & helping me get an excellent refurbish product, which is like brand-new & they also cloned my current machine to the new one. This has made things pretty seamless. They have also taken time out with me to go through it, and not just leave it with me. Idiots guide as I call it, this was also very helpful.
Thanks to all the
Ewan Bramley
Ewan Bramley
Dec 13, 2019
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I have used OneIT for a few years now and they are consistently brilliant and are happy to go above and beyond if they can. I can not recommend them highly enough and I am happy to be contacted for a reference is needed. Ewan Bramley. Ewan Bramley Dental Carr.
Michael Birch
Michael Birch
Nov 17, 2019
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Exceptional service standards. I.T. is such a dark art for so many businesses but with One IT Support you don't need to worry. Their support service is such that they'll fix a problem before you know there is one. Highly recommended.
Amanda Moderate
Amanda Moderate
Nov 15, 2019
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Fantastic super friendly and extremely helpful staff. Knowledgeable and go out of their way to help and advise you, can't rate this place highly enough 👍👍👍👍💕
Jon Moore
Jon Moore
Dec 31, 2018
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Camden Fires would just like to say a huge thank you to One I.T Support. We have received an excellent service for the past 5 months. We would go as far as to say this company provides the best customer service we have ever encountered. The I.T support is second to none. We have also begun the process of switching our telephone and broadband service with them. We always look forward to having Scott here in the office who is friendly and helpful with no problem to small. (recent issue with scanning settings) Thanks so much guys.
Matt Haycock
Matt Haycock
Sep 04, 2018
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Excellent in every respect. We've engaged many of the services offered by One IT Support and they are always helpful, knowledgeable and quick to respond. I recommend them to my clients as I trust their work and I know they offer exceptional value. Awesome.
Science Goblin
Science Goblin
Dec 29, 2017
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I would ask before hand for an estimate, that's my fault and the only reason I am not giving 1 star. Spilt tiny amount of water on laptop was opened dried and closed. Got charged £72 inc VAT plus no mention of £12 VAT over the phone, found that out on pickup. Just seems plain opportunistic greed to me......
Alexander Bell
Alexander Bell
Nov 16, 2015
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Very friendly and knowledgeable staff, happy and quick to help out when you're stuck with a problem!