To prevent people from receiving unsafe care and prevent avoidable harm, we ensure that the staff have the qualifications, competence, experience and skills to keep people safe, by assessing the risks to people's health and safety during all aspects of their care or treatment. At Hartford Hey we have robust recruitment practices in place and pre-employment checks are completed prior to any member of staff working at the service.
This helps us to ensure that the individuals who use our service can feel confident that they are protected from staff that are known to be unsuitable. All of our staff undertake a comprehensive induction process and are allocated a mentor until deemed competent and confident. New staff members are currently working towards the new Care Certificate, mandatory and service specific training are updated on a regular basis.
This helps us to ensure that the individuals who use our service can feel confident that they are protected from staff that are known to be unsuitable. All of our staff undertake a comprehensive induction process and are allocated a mentor until deemed competent and confident. New staff members are currently working towards the new Care Certificate, mandatory and service specific training are updated on a regular basis.
Services
Our services are tailored to meet individual's requirements on a long stay, short stay, respite or day care basis for individuals aged 65 years and over. At Hartford Hey our aim is to promote and deliver a high standard of person centred care and support. We achieve this by having an open and honest approach in all aspects of our service delivery.
Parkgate is situated within easy access of most recognised Motorway links, M6, M56, and M53. Parkgate Parade is within a short walking distance which has a variety of small local shops and Restaurants. Neston Village is also a 10 - 15 minute walk which has a larger variety of shops, banks, library, churches, village hall etc.
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