Welcome to The Hazelwell Care Home, a purpose built care home offering exemplary standards of care and comfort to all our residents and day guests. Situated in the heart of Heswall in the Wirral, Hazelwell Care Home is designed to combine the best of modern design and technology with the highest levels of supportive care and premium comfort for residents.
The Hazelwell offers residential, nursing, palliative and respite care tailored to your requirements in a state of the art, comfortable home-from-home environment. The team at The Hazelwell are highly experienced and provide both a holistic approach to care and a friendly, personal service to each of our residents.
The Hazelwell offers residential, nursing, palliative and respite care tailored to your requirements in a state of the art, comfortable home-from-home environment. The team at The Hazelwell are highly experienced and provide both a holistic approach to care and a friendly, personal service to each of our residents.
Services
The Hazelwell Care Home is a newly built care facility situated in the heart of Heswall in the Wirral. Our Home has been built to an exceptionally high standard of interior design and finish with beautiful en-suite bedrooms for everyone. The Hazelwell is spacious, bright and offers a sense of openness where residents enjoy the freedom across the home.
We are delighted to introduce you to some of the team members at The Hazelwell who are here to assist you. Each member of our team is highly trained, specially selected and dedicated to delivering excellence in care. Sue, who is Wirral born and bred, is no stranger to the care industry, having worked in a wide variety of roles since leaving school having been inspired by her mothers' own career in care.
From the moment you arrive at The Hazelwell our team will be on hand to ensure that your stay is welcoming and comfortable. Our dedicated team members strive to make a positive difference in the lives of our residents on a daily basis. Our approach is a personal one, tailored to each individual, focussed on your health, wellbeing and interests.
At The Hazelwell Care Home, we believe our residents should enjoy the finer things in life. On summer days and nights, our residents can choose to dine alfresco on our dining terrace or one of our many outside areas. Our chefs are proud to create an ever-changing menu using locally sourced fine quality products: we also want our residents to share their favourite recipes so we can enjoy creating new and exciting dishes with their input.
We have a wide range of premium facilities available as well as a stimulating activity program that our residents are encouraged to get involved with. We are proud to provide the highest quality of supportive care to all of our residents.
Should you require the assistance of a member of staff at any time of the day or night, there is a call system fitted throughout the building including your bedroom, so you will receive attention at the press of a button.In the event of an illness or an emergency, only your next of kin will be notified unless otherwise recorded on your personal plan.
Should you require the assistance of a member of staff at any time of the day or night, there is a call system fitted throughout the building including your bedroom, so you will receive attention at the press of a button.In the event of an illness or an emergency, only your next of kin will be notified unless otherwise recorded on your personal plan.
Reviews (4)
Hayley Irons
Oct 03, 2021
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Both my mum and dad went into Hazelwell 'Care' Home in Spring 2021. We removed them over the August Bank Holiday 2021. Both had lost significant weight. There was a lack of staff throughout and drinks were irregular or left out of reach. Trying to contact the home was frustrating as the phone just rang out no matter what time of day you called. My father's catheter was not changed during his 5 month stay and as a result he had a severe UTI infection that made him incoherent. During his infection he fell and broke his hip. Hazelwell were using Agency staff and could not appoint a Chef so nutrition
M. T.
Apr 02, 2021
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Our uncle Ed was in the Hazelwell for 4 years and died very recently.
I cannot thank the staff enough for their care, support and love for him over the years . There are some very special people there.
We live hours away and all the staff naturally became his extended family. Which gave us and him great comfort.
They embraced his eccentricities and enjoyed his strong willed nature and great sense of humour.
When he was leaving the home for the final time after he died, all the staff lined the corridor, giving him a fabulous "guard of honour" send off, with fitting music for a war hero.
We
I cannot thank the staff enough for their care, support and love for him over the years . There are some very special people there.
We live hours away and all the staff naturally became his extended family. Which gave us and him great comfort.
They embraced his eccentricities and enjoyed his strong willed nature and great sense of humour.
When he was leaving the home for the final time after he died, all the staff lined the corridor, giving him a fabulous "guard of honour" send off, with fitting music for a war hero.
We
Kathryn Laskey
Feb 20, 2021
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My father was diagnosed with cancer in July 2020. He died in October 2020. We kept him at home as we promised until 3 weeks before he died. He asked to go into the Hazelwell and we were fortunate to have him admitted. We all want our loved ones to die peacefully and with the help of the incredible team at Hazelwell, we achieved that for my dad. Thank you so much for helping us through the most difficult process. You are amazing ❤️
Abi Proudlove
Aug 08, 2020
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This place nearly killed my dad. He was peg fed and had suffered a massive stroke. They claimed they had all the facilities and knowledge to care for him. I found him lying down flat with empty water glasses surrounding him and still in the same hospital discharge clothes..he was semi conscious and very very poorly. He was rushed to Arrowe Park with pneumonia and severe kidney failure. He never came out from arrowe park and died 4 weeks later.
