Drakes Jewellers, Plymouth was founded in 1950 by the late Harry Hirshman. Harry's son John joined the business in 1954, taking over the reigns to become Managing Director in 1975 upon Harry's retirement. John is joined by his son Andrew, daughter Monique and Jennifer, who is the first Director outside of the family.
Together they are the driving force behind the business today. Throughout our 70 years of trading our ethos and values as a jewellers have remained the same. As a team, we are all driven by an innate passion for what we do. We are dedicated to offering all of our customer's quality, value and a WOW factor experience.
Together they are the driving force behind the business today. Throughout our 70 years of trading our ethos and values as a jewellers have remained the same. As a team, we are all driven by an innate passion for what we do. We are dedicated to offering all of our customer's quality, value and a WOW factor experience.
Services
To provide our customers with an exceptional experience, through our product offering, our expertise and our unparalleled customer service. Creating a legacy is only possible with the support of great people and for this reason, we will be forever DEVOTED to you. Through our passion and thrill for what we do, our desire is to make Drakes your DESTINATION for all things beautiful.
At Drakes, Plymouth we have an extensive selection of diamonds. All of which, are conveniently grouped in collections so you can identify exactly what you are looking for. The question is. We recognise that choosing a diamond is often quite an emotional event, which is why we invest so much passion and thought in to what we do.
Despite the array of coloured fashion available on the high street today, some of us can still be afraid to wear colour. At Drakes, Plymouth we are proud to offer a stunning collection of rich, intense, high quality coloured gemstones. In our Spectrum Collection, you will find your traditional gemstones including; emeralds, sapphires, rubies and amethysts.
At Drakes, Plymouth, we recognise that choosing an engagement ring is a big decision. There are so many different styles available; choosing the right ring may initially seem like a daunting task. We are here to guide you through this exciting and emotional event in your life to make sure that you do find the perfect one.
For over 70 years we have had the pleasure of helping couples find their perfect wedding rings at Drakes, Plymouth. Planning your wedding day is one of the most important times in your journey together as a couple which is why it is always such a special event in store.
Long after the confetti has blown away and the excitement of the day has faded, your wedding rings will be there to symbolise the love and commitment you made to each other when you said 'I do'.Your wedding jewellery will be there as a reminder of your special day. It is something you will treasure and wear for many years to come.
Long after the confetti has blown away and the excitement of the day has faded, your wedding rings will be there to symbolise the love and commitment you made to each other when you said 'I do'.Your wedding jewellery will be there as a reminder of your special day. It is something you will treasure and wear for many years to come.
Reviews (16)
Rosa Renzi
Jan 17, 2022
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Worst customer service I have EVER experienced. Rude, unprofessional and careless. A male employee showed us a pair of earrings that we were buying as a birthday gift that he went off to gather. I spoke to the female employee and showed her my mall discount and she replied “isn’t he serving you” whilst looking at me disgustingly and pointed to the male. I have never felt more uncomfortable and won’t be returning to this store again, in fact we couldn’t have left faster.
Georgia
Dec 22, 2021
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Mark Cosgrove
Nov 27, 2021
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Valerie Dutton
Sep 07, 2021
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Janet Shipman
Jul 29, 2021
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I was in store at Drake Circus today with my mum who wanted a replacement chain for her locket. The attention and the customer service we received from Cathy was outstanding. Cathy sorted out the clasp on the chain so a new chain was not required in addition she cleaned both the chain and locket paying great care and attention. This was all done free of charge. Amazing thank you Cathy.
Christina Tran
Jun 18, 2021
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Drakes Jewellers was by far the best jewellers we visited in Plymouth. We loved the atmosphere and customer service. We felt very comfortable browsing around the store, and were assisted by incredibly helpful, relaxed and friendly staff.
Katie helped us find our wedding rings. She was so lovely, thoughful and informative, providing wonderful help and going the extra mile in helping us find our perfect wedding bands.
We're really grateful for the great customer service, and will be reccommending Drakes Jewellers to all our friends.
Katie helped us find our wedding rings. She was so lovely, thoughful and informative, providing wonderful help and going the extra mile in helping us find our perfect wedding bands.
We're really grateful for the great customer service, and will be reccommending Drakes Jewellers to all our friends.
Steve Morris
May 01, 2021
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Cathy Price
Apr 20, 2021
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Thank you Drakes for restoring my beautiful eternity ring! My husband purchased it from you over 30 years ago and I was gutted when it recently broke after being well loved and worn all those years. Drakes were so helpful in getting it repaired, even in lockdown! Due to how worn the ring was, I opted to have it remade but due to sentimental reasons, the new ring was made using the existing gold and stones from my ring (I didn’t even know this was possible). Thank you Jennifer, I’m so delighted with it; it looks just as it did when my husband bought it for me in the 80’s. ☺️
Annette De Mello
Apr 16, 2021
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Excellent customer service. I bought a bracelet online for a friend's birthday. They emailed me to let me know that there would be a slight delay in shipping due to the bank holiday but I missed the email which was entirely my fault. I then received another email advising they had refunded delivery due to delivery delay. I messaged them asking why the refund, worried that the bracelet would not arrive on time. Their response was almost immediate and could not have been more helpful. They checked when the birthday was and made sure I would have the bracelet on time.
I would certainly order from
I would certainly order from
Sue Greenway
Apr 11, 2021
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Thank you to Drakes Jewellers and in particular Nikki for the excellent customer service when I ordered a beautiful Swarovski Rabbit for my daughter just before Easter. I don't live local to Drakes and buying… online you do wonder if you have chosen the right company to purchase from, I can wholeheartedly say that I did. I was updated on the progress of my order at every stage. When I received my order it was very well packaged and attention to detail was fantastic. Inside the parcel the swarovski box was surrounded by tissue paper, individual chocolates and the receipt sealed in a small
Lauren Attrill
Apr 09, 2021
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I can’t thank you enough for the speedy delivery! My partner ordered the Swarovski extender for a bracelet for my 30th birthday (last available one in the UK!), and not only did it arrive quickly, it arrived in… the sweetest packaging! The chocolates are a gorgeous touch, as is the invoice in the envelope. As you can see - our cat loves the tissue paper too! Thank you so much :)
Debbie Williams
Mar 25, 2021
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Erin Tregunna
Mar 10, 2021
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I cannot thank Drakes enough! My partner proposed to me back in December and we had to take the ring in for resizing and had to have a whole new ring. The whole process was explained clearly and nothing was too much trouble! Unfortunately, as the covid restrictions came in I wasn’t able to go back in to get my ring. I was absolutely thrilled today… when the ring was hand delivered to my door by (Monique?) who knew it was my engagement ring and braved the rain to come out to me even though i’d miss her call due to work commitments! Thankyou so much!! x
Rob Davidson
Oct 24, 2020
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Bought an Engagement ring form the store and service was superb throughout. Very patient and welcoming and all the little touches of free bubbly and other services offered were a welcome bonus. Kathy who took the time to serve me was a delight and was so accommodating throughout. Definitely be back for the Wedding rings!
Alan Kidsplay Elphick
Aug 28, 2020
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Kelly Haynes-Brown
Jul 28, 2020
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