We are a small animal practice in Cornwall, first established in 1984. Your pets are our priority and our skilled team of veterinarians and vet nurses are dedicated to providing the highest quality care for your animals. We know that pets are important members of the family and we are determined to provide the best possible care for them.
We are open five and a half days a week and have access to 24-hour emergency care. To help keep us all safe, please do not attend the practice unless you have a pre-booked appointment, or have arranged to collect food/medication.
We are open five and a half days a week and have access to 24-hour emergency care. To help keep us all safe, please do not attend the practice unless you have a pre-booked appointment, or have arranged to collect food/medication.
Services
Clifton Villa Veterinary Surgery has been providing a thorough, caring veterinary service in the heart of Cornwall since 1984. Our professional team is committed to providing quality care and treatment to your pet who we consider to be a member of your family. As soon as you come through our door, you will be met by our friendly reception team, who will direct you to one of our excellent nurses or veterinary surgeons.
Here at Clifton Villa Veterinary Surgery, we're very proud to have so manyand dedicated individuals working in our friendly practice. We are all passionate about animals and their well-being, from our veterinary surgeons and qualified nurses to our essential support staff. Highly trained and caring, each of us has a role to play in making this a special practice for you to visit with your pet.
Our team of highly dedicated and experienced veterinary surgeons and vet nurses are devoted to your pet's wellbeing. Your pets are always our priority. We all have our own pets and work hard to provide the same service to you that we would want for our own much-loved animals. At our surgeries we provide continuity of care, working with you to provide effective and high quality treatment.
Only under exceptional circumstances, such as a client is unable to collect medication themselves or send a representative to collect, can medication be posted. Prescription medication should only be posted at the request and consent of a veterinary surgeon. Prescription medication should be sent via Royal Mail recorded delivery, 1st class - check Royal Mail guidelines prior to sending.
In the event of an emergency during our normal opening hours please call your surgery on and you will be advised what to do next. In the event of an emergency please telephone 01872 273694 or 01637 851122 available 24-hours. At Clifton Villa Veterinary Surgery we are proud to offer 24-hour emergency service, staffed by our own vets, to clients whose pets are registered with this practice.
Reviews (9)
Geoffrey Kneeback
Jul 19, 2021
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The older receptionist is rude and has horrible interpersonal skills.
The vet we saw was not interested in the animal, just on how quickly he could get the next one in,
I knew dog had an ear infection, he dismissed it and said clean it with ear cleaning liquid. A month later I went back because I knew it was wrong and was told dog had a severe ear infection that should have been treated earlier.
They care about cost effective, not about animal welfare. Seem generally as if they can't really be bothered to do their job because they'll get paid either way.
The vet we saw was not interested in the animal, just on how quickly he could get the next one in,
I knew dog had an ear infection, he dismissed it and said clean it with ear cleaning liquid. A month later I went back because I knew it was wrong and was told dog had a severe ear infection that should have been treated earlier.
They care about cost effective, not about animal welfare. Seem generally as if they can't really be bothered to do their job because they'll get paid either way.
Julie Mallett
May 30, 2021
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I rang this vet practice while on holiday in the area as I noticed what I thought was tick on my dog after just completing a walk. As I have never seen a tick before I was unsure how to remove it and was a bit concerned as it was just above my dogs eyeline. They told me to take my dog over to them when it was convenient for me which I did straight away. They took my dog into the practice and removed the tick handing him back in minutes. I asked how much and they said there was no charge, how is that for excellent customer service.
Mimi Donaldson
Apr 23, 2021
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Jeremy Barron
Nov 21, 2020
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I worked here briefly after having been employed by Mayes & Rees vets at Tregony for 15 years. Clifton Villa is now owned by CVS, a large corporate veterinary business who seem more concerned with profit than animal welfare. The markup on their veterinary drugs is extortionate so it's better to ask for a written prescription and buy your pet's medication from an online supplier. Some lovely nursing staff and a few long term experienced vets but since the takeover by CVS there's been a rapid turnover of personnel which in my opinion speaks volumes about the profit oriented corporate management.
Phil Clarke
Oct 26, 2019
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Gareth Broadwater
Jul 26, 2019
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Edwina Beresford
May 25, 2019
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Phil Ward
Jan 04, 2019
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Steve Ratchford
Aug 08, 2018
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