Your pet deserves the very best to ensure they are as happy, healthy and safe as can be. As passionate animal lovers, we care about your much loved companion as if it was our own. That's why we are dedicated to delivering the highest quality care, treatment and advice in an understanding environment. To help keep us all safe, please do not attend the practice unless you have a pre-booked appointment, or have arranged to collect food/medication.
Services
Willow Veterinary Clinic first opened in Hellesdon back in 1991 and has been welcoming the pets of Norwich ever since. Small things matter. Like receiving a friendly welcome upon every visit or providing reassurance and comfort for both pet and owner when you need it most. To make your visits to us as easy as possible, both sites provide free onsite parking and disabled access.
Here at Willow Veterinary Clinic, we're very proud to have so many enthusiastic and dedicated individuals working in our friendly practice. We are all passionate about animals and their well-being, from our veterinary surgeons and qualified nurses to our essential support staff. Highly trained and caring, each of us has a role to play in making this a special practice for you to visit with your pet.
Our team of highly dedicated and experienced veterinary surgeons and vet nurses are devoted to your pet's wellbeing. We are passionate about animal care. We all have our own pets and work hard to provide the same service to you that we would want for our own much-loved animals. At both our surgeries we provide continuity of care, working with you to provide effective and high quality treatment.
In the event of an emergency during our normal opening hours please call our surgery on 01603 411520 (Drayton Road) or 01603 300814 (Thorpe Road) and you will be advised what to do next. If your call is during the night or at the weekend whilst our clinic is closed, please call your usual surgery number, where you will be directed through to Norwich Night Vets.
If we don't have the right opportunity for you right now, then you can register for job alerts and receive an email every time an opportunity that matches what you are looking for arises.
As part of the UK's largest integrated veterinary group, we have a variety of career opportunities to offer you across the UK whether this be in small animal, farm animal, equine or referral veterinary practices, or in laboratories, crematoria, ecommerce, buying groups, insurance or central management services.As a CVS colleague, you will enjoy a wide range of benefits, which are in many cases exclusive, such as our sharesave programmes.
As part of the UK's largest integrated veterinary group, we have a variety of career opportunities to offer you across the UK whether this be in small animal, farm animal, equine or referral veterinary practices, or in laboratories, crematoria, ecommerce, buying groups, insurance or central management services.As a CVS colleague, you will enjoy a wide range of benefits, which are in many cases exclusive, such as our sharesave programmes.
Reviews (9)
Beth Jane
Nov 20, 2021
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Got my kitten neutered here I had a cats protection voucher for £40 and only had to pay £29 for the neutering, I gave the vets the voucher on the day and signed it everything went fine, I left me kitten there which the neutering went well when I collected him I paid the £29 I was told to pay in cash and took my kitten home, he recovered and everything went fine, until a few weeks later I got a phone from the vets saying they haven’t got the voucher even though I definitely give it to them on the day and I also sent them a email with a picture of the voucher before he was neutered, they asked
Helen Pearson
Oct 29, 2021
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Telephoned the practice today despite not being registered with them. Had an appointment same day. Alex was fantastic. My beloved cat Ethel ( Effie to humans who love her) just wasn't "right" in my opinion. Thorough physical check undertaken by Alex and we decided that blood tests were a good way forward. Temperature taken and anti inflammatories given. Alex called me this evening to say Effie's lab results have come back OK. I can't thank you enough for your kindness. Registered with Willows as of today. Great service !
Alys Wyatt
Oct 01, 2021
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Gordon Fleming
Sep 23, 2021
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Peter Allen
Sep 04, 2021
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Amy T.
Aug 26, 2021
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Jiyoon Kim
Aug 03, 2021
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We had to take our kitten in for an emergency, which later turned into an emergency operation. Jenna, the amazing vet who took care of my baby, was very understanding and able to explain everything thoroughly to us in a calm manner! She literally made one of the most stressful days in our lives a lot better by being so reassuring, confident and professional!! Also, everyone at the reception was so friendly and clearly loved and cared about animals that came into the practice, which was so lovely to know!
I really appreciate all the care and love given at the vet to our little baby, who is now
I really appreciate all the care and love given at the vet to our little baby, who is now
Silvia S.
May 28, 2021
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I wouldn't recommend Willow vet at all, I have been with them for over a year and there has been always things that haven't been right. Sending my dog home forgetting to remove the catheter, giving my dog anaesthesia and then realise the machine they have to use is not working, charging me £27 for ONE MINUTE call as a consultation, telling me to decide in 20 minutes if I give to my dog a blood transfusion, otherwise he will die (took my dog to somewhere else and he ended up not needing the blood transfusion). Last thing it was calling them on a Saturday because I urgently needed to put my dog
Samantha Bradfield
Aug 01, 2020
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The staff were kind, there were precautions in place due to restrictions. The nurse who was treating my rabbit seems kind, I did struggle a little to understand though. The veterinary did get my rabbits name wrong but I called them after I returned home and they apologised and corrected the mistakes. As it wasn't nice weather and had to wait outside, it was cold for my rabbit which was concerning, but she was seen quite quickly.
