Fone A Car

Most surprised by the review by S BULL, I’ve used these guys every Sunday for the past 2 months they have always been on time reliable and of professional service, very friendly people thanks again guys and keep up the good work. x

We really could do with a zero stars option when reviewing fone a car. My last experience with them was truly disgraceful. I called for a cab to pick up myself and my daughter and was quoted 15-20 minutes, "that's fine" I said. 35-40 minutes later I called them up again to be told sorry the driver was stuck in traffic (on Sunday morning!) and would be with us in 5-6 minutes, fast forward to over an hour after I had made my first call to book a cab, the rude operator directed my call straight to voicemail clearly having run out of lies!! I rang back repeatedly and he did the same each time I called

Always punctual always nice friendly drivers and great rates. I can’t fault them

So I was told I'd be picked up in 20 minutes, though the lad on the phone couldn't seem to work out where I was getting picked up from...which is slightly concerning considering they're a taxi company and all that. Called back around 25 mins later, again they seemed to have no idea where the house was, spent a good amount of time trying to explain to them where it was (again, worrying considering it was a mile from their base). Was told again that it'd be around 20 minutes. So I've been stood there -outside to make it even easier for them- for almost an hour now and still no one shows up. Not very

I booked a taxi I was told would be 30 minutes, it still hadn’t arrived after a hour and a quarter.. even ignored my calls to see what was going on. I ended up having to call a different company, who collected me in 10 minutes..

Made a booking the evening before, checked they had my phone number and so on as I was trying to make a train connection; cab didn't arrive, rang them when it was fifteen minutes late, was told that the booking wasn't on the system and they didn't have any free drivers. Failed about as badly as a cab firm can.

Very poor service, waited 40 minutes for taxi for Christmas night out and when I rang to check where it was they said they had tried to call as they couldn’t find me. I received no missed calls. Would not recommend and for a ‘premium’ company they were rubbish and didn’t send me another one out. Do not use, unreliable

Avoid!! Telephone operator is both rude and unprofessional. Car arrived at wrong address and telephone operator slammed the phone down without apology. Recommend Compass or Express taxi's (whom are both reliable, professional and pleasant)

Called other taxi companies and got told either no car available or 2-3hr wait. Called these guys and taxi there before I'd even put on my shoes. Taxi driver friendly and professional. Great service