City Rooms - Pioneers in making the London room rental market safe and accessible for all. But like all large cities, it can also be a daunting, scary place where you can easily get ripped off, especially when searching for somewhere you can call home. City Rooms have been providing safe, affordable accommodation since 2009.
We understand your needs and concerns and have built our business to give you peace of mind, flexibility and convenience at a price you can afford. Look through our website or give us a call on 020 7790 5577, where our friendly team will help you find the ideal property just for you. We are landlords and recently rented to City Rooms and they are extremely professional and their in-house Maintenance team are superb.
We understand your needs and concerns and have built our business to give you peace of mind, flexibility and convenience at a price you can afford. Look through our website or give us a call on 020 7790 5577, where our friendly team will help you find the ideal property just for you. We are landlords and recently rented to City Rooms and they are extremely professional and their in-house Maintenance team are superb.
Services
We love London at City Rooms and we want you to love it too, which is why we make sure every detail of your move is carefully managed so you can focus on having a good time. Our friendly, multilingual team aren't just flatshare experts, they're here to look after you. In a global capital that celebrates diversity, we pride ourselves on getting to know you as an individual and finding you a place to relax in for a price that will make you smile.
At City Rooms, we like to build relationships that last. That's why we have designed a business that really looks after our landlords so you can rely on us and we can grow. We understand that you are looking to maximise returns on your investment, so there is no costly management fee, no commission and we guarantee your rent comes to you on time, every month.
London is an incredible place to live. It is about energy, innovation, aiming high and having a fantastic time. You can do anything here, but I will never forget arriving in Whitechapel in 2002. My cool, new London loft turned out to be the width of a single bed and so dirty it took me four days to get it clean.
You can search by where you want to live, Alternatively you can search by travel time to your daily destination. With lots of filters to explore to get it perfect for you! You will have chance to go through all of our recommended rooms, Updated photos, no. of flatmates, 360 videos and area guides. My experience has been very positive.
My experience has been very positive. The staff working at The City Rooms have proved to be honest, reliable and the team ensured a stress-free rent. Good communication during the whole process, and fast response when problems arise. They are a dedicated and enthusiastic team of people! City Rooms was reliable, friendly, professional and true to their word!
Reviews (21)
Bua
Jan 26, 2022
Report
I was in touch with Vito for accommodation and couple of instances we missed the property due to season time and we had a deadline to move out of the place we living cause of agreement. As it was 2 days before Christmas my place got sorted and we moved in which saved our new year. Very thanks to the sales executive Vito, who on a holiday came to hand me over the keys and did the documentation. save us from getting homeless . Thanks. Highly recommended if you are new in London or you might get scammed online.
Mihaela Nicolaescu
Jan 25, 2022
Report
Worst experience of my life. I would put 0 starts! Worst agency and worst staff ever!!!
They throw me out of the house without any notice, they gave me 12 hours to get my things and go! No proof of any communication about the eviction! And this is just the last part of my horrible experience with them.
They trick you into signing a contract without seeing the property because of “covid”. They ask for money before actually sending the contract otherwise you will lose the place. Once you give them money you are forced to sign otherwise you would lose the money and if you are disperate and no
They throw me out of the house without any notice, they gave me 12 hours to get my things and go! No proof of any communication about the eviction! And this is just the last part of my horrible experience with them.
They trick you into signing a contract without seeing the property because of “covid”. They ask for money before actually sending the contract otherwise you will lose the place. Once you give them money you are forced to sign otherwise you would lose the money and if you are disperate and no
Nikola Byalmarkov
Jan 20, 2022
Report
The most horrible, unprofessional, lazy and careless place on the Earth. I had anointment with a agent and after I chat with him and confirm that I am going to see him with a small delay of 5-10 minutes, but in the end of the story I was there only 2 minutes late. I report to their "reception" deck as I was advertised by the agent when I arrived, I filled up their registration form, the lady told me to have a sit on the sofa and wait for the agent, because he is there. And then magnificent 45 minutes waiting, watching amazing performance of bunch of lazy and careless people, playing on their phones
Fabrizia Trimarco
Jan 19, 2022
Report
Had a great experience with City Rooms, and in particular with agent Fabian really professional and friendly.
He was always quick to respond to my emails and resolved any issue on the same day or day after.
Thank you also to Jamie, you’ve done an amazing job helping us resolving issues in our apartment.
I totally recommend City Rooms if you are struggling to find a property in London as they have so many!
He was always quick to respond to my emails and resolved any issue on the same day or day after.
Thank you also to Jamie, you’ve done an amazing job helping us resolving issues in our apartment.
I totally recommend City Rooms if you are struggling to find a property in London as they have so many!
Dragomir Zarev
Jan 18, 2022
Report
I have dealt with two agents from this company. One of them, called Michele, was way too keen on getting me to sign a contract for a property which I had not seen; arranging a proper face to face viewing seemed not to be an option.
The second agent I dealt with was Fabiano. Our conversation was over the phone and he was way too keen on me visiting their offices. I asked him to sent me some links of what they have but he hanged up the phone rudely.
All in all, I would avoid them. There seems to be a concurrent lack of business acumen and knowledge in a sample of two agents.
The second agent I dealt with was Fabiano. Our conversation was over the phone and he was way too keen on me visiting their offices. I asked him to sent me some links of what they have but he hanged up the phone rudely.
All in all, I would avoid them. There seems to be a concurrent lack of business acumen and knowledge in a sample of two agents.
Nina Kenward
Jan 14, 2022
Report
My son was coerced into signing a contract and part with money before being shown a property. The keys they were given was to a different property so didn't fit! Then threatened that only way was to take another. When they said they didn't want that, were refused any money back. City Rooms using scare tactics. City Rooms took money from his girlfriend and wouldn't put her on the contract. Neither have jobs but were not asked for guarantors! They knew guarantors would ask questions! The pair have special needs and realise they were conned and are now suicidal which is why I'm putting on this review
Jake Tansley
Jan 12, 2022
Report
I know what you are thinking. "I need a place to live very soon and I need it for a good price." DO NOT GO WITH CITY ROOMS.
Cityrooms will charge in your deposit where they can.
"Painting the room"- Didn't happen.
"Extra cleaning"- It was better than when I arrived.
"Changing the locks"- They didn't even change the code for the door to my old room, let alone the locks.
"Extra utility usage"- The person that sold me the room literally messaged me saying that he assures me that there will be no extra cost.
I wouldn't be surprised if this was factored into their business model.
Time after time
Cityrooms will charge in your deposit where they can.
"Painting the room"- Didn't happen.
"Extra cleaning"- It was better than when I arrived.
"Changing the locks"- They didn't even change the code for the door to my old room, let alone the locks.
"Extra utility usage"- The person that sold me the room literally messaged me saying that he assures me that there will be no extra cost.
I wouldn't be surprised if this was factored into their business model.
Time after time
Beatrice
Dec 24, 2021
Report
The worst agency in London. I have been renting one year with them and if I start to list all the things that happened, I will not finish until next year. First of all, they didn't make me see the house saying it was due to Covid and, because it was an emergency, I have decided to pay and move straight away. Once I moved all my stuff, I found that there were bed bugs in the whole house. I didn't sleep there, not even one night, but they refused to pay me back or to give me another house (even just for a few nights), so I had to sleep for one week somewhere else paying with my own money even if
James Carson
Dec 22, 2021
Report
I had my property search made a lot quicker and more efficient with the help of Alexandre (my agent) at City Rooms than previous lettings agencies I've dealt with in London. Everything was explained clearly regarding the tenancy agreement and the switch over was smoothly operated. The hospitality at the office was nice, as Alexandre offered Espresso for the appointments.
Loredana Boplany
Dec 22, 2021
Report
Very honest and trusted estate agent.
I highly recommend Michele from City rooms.I have been fortunate to find him when I moved to London.
Michele was always on his side work to make sure that I will have the best room possible.
The best part working with Michele was that he was always focused on answering my questions,giving me good advice and finding a room that met my needs.
I highly recommend Michele from City rooms.I have been fortunate to find him when I moved to London.
Michele was always on his side work to make sure that I will have the best room possible.
The best part working with Michele was that he was always focused on answering my questions,giving me good advice and finding a room that met my needs.
Mi N.
Mar 18, 2020
Report
Please be of this agency. They just try to ask you about your information and will contact you in WhatsApp. However, when I contact you in WhatsApp number about the room I like, they said this room is still available and they asked me to come to their office to discuss further. After coming to their office, they said this room is not available anymore and asked me to choose another room. The funny thing is even this room is not available but they still leave the room in Spareroom. One day, another staff contacted me-his name is Brian. He asked me to come to the office because they have a discount
Alessio C.
Mar 12, 2020
Report
Orribile experience, moved in two different houses managed by them, and the cleanliness was disgusting in both of them. In this one, among all the hazards, there's an electric transformer, right on top of the shower. I went to the agency in Stratford, and after they pretended they cared, they asked me to go to the head office, and gave me the email address of the letting manager. He clearly cared less the the others I spoke to. He replied with really short emails, asking me to flag the issue through their website. After I flagged it, along with other issues, all I got is a fire blanket in
Gavin H.
Jan 14, 2020
Report
Avoid this company at all costs. They are converting two bedroom flats in to three and four bedroom flat shares by splitting up the living rooms, overcharging for the rooms, no or very little communal areas. No interest in fixing issues at an acceptable speed for example our bedroom window had a massive crack in it when we moved in, it was reported on the first day and on a couple of other occasions and it wasn't fixed prior to our departure several months later. They advertise as bills included they are partially included, so expect at the end of your tenancy they will add on some bills.
Laura S.
Jan 25, 2018
Report
If I could give this so called "agency" zero stars I would. I had been emailing a staff member called Michele Vali about viewing a room and had arranged an appointment to meet him in their offices at 11am on Tuesday the 23rd jan to view this property and he told me he had a few others that would suit me also. I flew from Ireland especially for this meeting with the intention of taking the property that I was most interested in as I start my new job in London at the start of next month. I arrived at the office only to be informed that michele was not there for our appointment and another
Denis L.
Dec 02, 2016
Report
By far one of the worst letting service companies I have ever worked with. I was a tenant at one of their properties for more than a year. During this time we were without water and heating on a regular basis. My flatmates and myself regularly contacted cityrooms ordering them to fix the issues we had in the house. They took ages to reply, handled our concerns with a lack of interest and when someone finally came over to fix said issues, they were done poorly and unprofessionally. These issues continued to plaque the house for more than a year. They included: No cold water for a total of 2 months
Harish S.
Mar 07, 2016
Report
Please try to avoid this agency at all cost, they are some stupid people trying to cheat you in very single step . I wanted to rent a eu-suite room for 3 months and the room which gave me had broken heating system , hot water shower was not working , wash basin was choked , commode was not cleaned before handing over the room . After repeatedly complaining about these issues they took their own sweet time to fix it where as they claim to give rooms in spotless condition .
ohh btw internet speed in the apartment was .4 mbps after repeatedly complaining it was not fixed .
ohh btw internet speed in the apartment was .4 mbps after repeatedly complaining it was not fixed .
Keidoubleyou C.
Nov 22, 2015
Report
Please don't be fooled by the fake review written from the agency. Please google 'the city rooms review' and see how all the other people thinks.
What's funny is there are only either 1-star or 5-star in Google Reviews. Also what's funny is that all the 5-star reviews looks similar. Guess how it could be like that!
Hint: what would you do if you're the boss of agency who knows how bad they and their reviews are?
What's funny is there are only either 1-star or 5-star in Google Reviews. Also what's funny is that all the 5-star reviews looks similar. Guess how it could be like that!
Hint: what would you do if you're the boss of agency who knows how bad they and their reviews are?
Olivia L.
Nov 19, 2015
Report
They're a fraud!! Go away and google it to see other testimonies! they will show you a room you can't visit, take money for you to book the room and never give it back to you. Don't rent a room with them! the 2nd floor of their office is full of people complaining about dirty apartments, over crowded apartments ect! GO AWAY! they take advantage of foreigners who don't speak the langage, all their agents speak french, italian, german ect to make you think you can trust them but DON'T!
Tiffany G.
Apr 01, 2014
Report
TERRIBLE TERRIBLE TERRIBLE!!!!! Everyone leaving this office was SO unhappy. My fiancé and I had found a lovely flat through this agency. We signed a contract and put down a holding deposit. The next day, we got a call saying the landlord wanted us to have a longer contract, but don't worry, the agency (FOR A FEE) would help us find new tenants. The "landlord" also wanted more money. This was AFTER we'd paid and signed a contract. We worked it out, had come in and signed official contracts, and got our paperwork in order. On the day we were supposed to be moving in, having
Nico M.
Nov 09, 2013
Report
Jorge G.
Apr 16, 2013
Report
Dont be fooled by the pretty pictures. This agency will try to rip money from you however they can. They dont give you the option to have a contract of 6 months they tell you we're ONLY doing contract of X amount of months.. and they make you stay for a longer period.. and the person who was trying to sell me the place told me, IF WE GO SEE THE PLACE, YOU HAVE TO TELL ME YES OR NO... and clearly i got pressured, plus they tell you they will fix this and that when you move in, BUT, they charge you for every move they do so dont be fooled. clearly their target is INTERNATIONAL people because
