Clocktower Cars & Taxis
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Download our fantastic brand new app from the apple store and Android play store now and enjoy the benefits below. Our app booking system links directly into our dispatch system so you can track your car real time! Thank you to Clocktower Cars for providing me with an outstanding ride for my wedding day. I wouldn't recommend anyone else. I booked the S-Class service from Clocktower Cars to pick up some of my clients, and every one of them mentioned just how professional it was.
Services
Clocktower Cars, established for 15 years are market leaders when it comes to transporting people or packages. Facilitated with market leading dispatch system Cordic, we operate a fleet of 100 vehicles serving clients in the Epsom and Ewell borough and surrounding areas. We can supply any type of vehicle to suit your requirements being from a saloon to a vehicle to accommodate up to 8 passengers with luggage.
At Clocktower Cars we ensure you receive the best of our service. We undertake enhanced checks on all our drivers to ensure you receive a safe reliable service. As a quality focused company we only use the services of experienced drivers and ensure that they have the relevant training they need to transport you.
Clocktower Cars boasts a fleet of 100 vehicles working 24 hours a day 7 days a week. Our fleet consists of saloons, estates, MPV's, vehicles for up to 8 passengers and executive vehicles. We have vehicles to suit any requirement, whether you are travelling to the theatre with friends or travelling to the airport with lots of luggage.
Book your airport transfer with Clocktower Cars and receive a premium service. We are experts when it comes to airport journeys, we provide a fully comprehensive meet and greet service where we meet you inside the arrivals hall with a name board. The driver will escort you to the car and help with any luggage you may have.
At Clocktower Cars, we're proud of the reputation we've built throughout the areas that we work as a company that is dedicated to providing a consistently professional service. Our expertise means we've come to be the first choice for those looking for corporate and executive services that are consistently exceptional.
Reviews (10)
Just Liam
Just Liam
Nov 20, 2021
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AVOID AVOID AVOID
Notice how the good reviews are mostly written by people with Eastern European or foreign sounding names? That's because this lot are more than happy to mug you off if you're homegrown; more so if you're elderly.
Having booked a taxi for our folks (both in their 80s and unable to walk far) to pick them up from a birthday meal we were not attending ourselves, they were left stranded. The taxi company's excuse? "The traffic was bad." And the company couldn't even be bothered to let them know. Our folks only found out when they finally made it home via bus and called Clocktower
Sarah Blake
Sarah Blake
Nov 09, 2021
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Pre-booked a car and it was late - each time I called was told they would be 5 more minutes. After 25 minutes a driver called to say he was leaving now and would be 14 minutes, 40 minutes later than we booked for! Cancelled the booking directly with the office after booking an alternative, yet 50 minutes after the original booking time the driver still called to say he’d arrived! Terrible service and not even honest about how late they’ll be, which would have been appreciated, barely an apology either!
Ninela Ivanova
Ninela Ivanova
Nov 07, 2021
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I used ClockTower Cars three times. The first was a return from a holiday house and we had great service, so I decided to book again for an airport transfer to and from the airport. I encountered so many issues that I will never use this company again:
To the airport:
1/ I was quoted £25 pounds and had opted in for paying cash when booking online. However, I changed my mind and decided to pay be card. I phoned in and was sent a payment link showing the £25 quoted fee. So far, so good - I through great! I'll pay when on route to the airport. I was not warned of any extra charge or fee. However
L. Hc
L. Hc
Nov 06, 2021
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Horrendous. Avoid, avoid avoid! 45 min wait for a taxi in the cold, despite saying it would be 15 minutes and we’d be informed of any delays. It finally arrived after chasing twice and we then had to have all the windows open (again, freezing) because it smelled so badly of body odour. Poorly run business with poor level of taxis. DON’T WASTE YOUR MONEY.
Muntazir Baloch
Muntazir Baloch
Oct 10, 2021
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Positive: Professionalism, Punctuality, Quality, Value
The service was GREAT. They made booking our trips very easy and were great at providing updates via text messages as well as being flexible with our delayed flight arriving and pick up times.
Lida Khekova
Lida Khekova
Sep 18, 2021
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Absolutely discusting service! Booked taxi for Heathrow airport. An half an hour waiting time extended to an hour (!) as the driver didn't know where he was going! When arrived we were informed he needs to get petrol to get to the airport and as a last drop the clients on board had to pay for the petrol as he insisted on cash payment otherwise he won't continue the journey! The agreed rate from making booking sudently changed from confirmed £37 to £42!
This is not a first horrible experience unfortunatey with ClockTowers taxi, definitelly it is the last! Disgrace!
Tom Jenkins
Tom Jenkins
Sep 05, 2021
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Booked 5 taxis 6 weeks in advance for a wedding party. Did not arrive on time and were simply told ”Its busy at the weekend". Please if anyone from the company is reading this, tell me how this is even remotely acceptable? And you probably will try and rationalise it because you have no idea how to look after your customers. Embarrassing and infuriating. If you have a booking, you stick to it and give it priority. Why am I even explaining this? A 5 year old could do better.
Charles Le Sueur
Charles Le Sueur
Aug 23, 2021
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I booked a pick up from a wedding at 22:30. When we got to the collection point, on time, I received a text message saying the booking was cancelled. When I called the dispatch they said the driver couldn't be bothered, and no others wanted to accept the journey. Terrible way to treat a customer and awful that you could leave people stranded in such a way. -1 star would be more appropriate.
Charlie Fitzpatrick
Charlie Fitzpatrick
Aug 18, 2021
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If I could give less than 1 star I would. We booked them a few days in advance for a couple of trips for a wedding. They were 30 minutes late to pick us up for the first trip and the guy had no idea at all where he was going.
The second trip was to drop THE BRIDE, bridesmaids and bride & grooms mums to the wedding and they were again 30 minutes late to turn up and then sat in the driveway for a while with us all in the car because the driver couldn't work out where they were going, knowingly making the bride over 30 minutes late for her wedding. The driver then drove like a maniac, flying down
Jack Courtez
Jack Courtez
Aug 14, 2021
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The drivers were lovely but the organisation was shambolic. We booked and paid upfront for taxis to and form our wedding. Half (including the bride's vehicle) failed to turn up. The ones that did arrived were very late, causing a great amount of distress.
The company refused a refund for the vehicles that delayed our wedding day and instead offered us 15% off two journeys.
If considering Clocktower for anything important, save yourself the time and hassle by going with a reputable firm instead.