Welcome to Pocock's Solicitors of Whitstable providing modern, efficient and friendly client services, local to you. Pocock's was established in 2003 to provide a broad range of legal services in the Whitstable/Tankerton area and beyond. Andrew Lawrie, Angela Turnbull, Sarah Bayley and Chantelle Agnew are the Directors of the firm.
We have a highly experienced group of support staff. We are proud to announce that we are accredited with the Law Society Conveyancing Quality Scheme, the firm having achieved the highest service and professional standards. Angela Turnbull is also a Resolution Accredited Specialist. As far as practicable the firm operates an "open door" policy to clients who wish to be seen, where possible, without an appointment.
We have a highly experienced group of support staff. We are proud to announce that we are accredited with the Law Society Conveyancing Quality Scheme, the firm having achieved the highest service and professional standards. Angela Turnbull is also a Resolution Accredited Specialist. As far as practicable the firm operates an "open door" policy to clients who wish to be seen, where possible, without an appointment.
Services
As a firm we are committed to providing a quality legal service to all our clients. Consequently, it is essential when something goes wrong or any client believes they have reason to complain that we have an effective procedure to assist the complete and early resolution of the problem.
Only by doing so can we hope to maintain the quality standards we set ourselves and improve them by learning from what may have gone wrong and what our clients tell us.Although not essential, in making your complaint it would be helpful to us if you could provide details of your concerns in writing (if you have not already done so).
Only by doing so can we hope to maintain the quality standards we set ourselves and improve them by learning from what may have gone wrong and what our clients tell us.Although not essential, in making your complaint it would be helpful to us if you could provide details of your concerns in writing (if you have not already done so).
Reviews (8)
Bill Buckley
Mar 29, 2021
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Just sold a flat using Pocock's for conveyancing. Difficult to be very analytical because Covid and lockdown has had its effects, but I didn't have any problems with them and their fees are very reasonable, much cheaper than I was quoted by the solicitors I had used before. My thanks to Tilly, who was very professional and polite throughout.
Natalie Quirke
Dec 15, 2019
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Cilla Martin
Nov 30, 2019
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We only used Pococks as our usual solicitor did not carry out conveyancing services. We have been so pleased with the service received. We were kept informed all the way through by our conveyancer Tilly. She kept an eye on all links in the chain and maintained a good dialogue throughout. Not once did we have to enquire on progress as Tilly kept good pressure on other solicitors and estate agents alike. This is borne out by the fact that, although we were in the middle of the chain and there were the inevitable challenges on the way, it only took two months between instruction and completion and
Chris Jeffery
Sep 12, 2019
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Andrew and team helped me move home to Whitstable - Andrew or one of his team were always there keeping me informed every step of the way - They were pleasant and easy to deal with - will continue using them for other legal matters - Just to say - Andrew was last to join the chain but first to finish - true professional...
Rachel Palmer
Sep 05, 2019
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Bob Giddings
Aug 29, 2019
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We have just used this Practice to prepare our new Wills. We found the service and professionalism top dollar. The environment in their new offices is bright, cheerful, relaxed, efficient & friendly.
Sarah, our Solicitor, gave us every confidence in the advice & guidance offered. We feel very comfortable with every aspect of the service provided.
Sarah, our Solicitor, gave us every confidence in the advice & guidance offered. We feel very comfortable with every aspect of the service provided.
Vikki Jones
Nov 15, 2018
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Seth Coombs
May 11, 2018
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This is a company that moved premises with mine and other beneficiaries inheritance money and failed to inform any of us of their move. I only found out about their move after calling their phone number, which was cut off. This prompted me to take a trip to their old premises to find a notice of this move on their door. Their communication is almost non existent and you have to fight for it. There are also many inconsistencies in what you get told and they don’t like putting anything in writing because they know they would be held accountable. It has so far nearly took them 3 years to complete
