As a family-run independent catering equipment business, we provide a complete service for the catering industry. Whether you require equipment, design, installation, maintenance, services or repair we have a professional, friendly team of engineers on hand to help. We are based just outside of Weston-super-Mare and provide services across the South West and supply catering equipment to the UK.
If you'd like to speak to one of our team about how we can support you with your commercial kitchen, please call us on 01934 813686.
If you'd like to speak to one of our team about how we can support you with your commercial kitchen, please call us on 01934 813686.
Services
Ian Dance created IDS in 1988 after a long career in the catering industry. Building networks with local businesses, the MOD, schools and care homes, Ian created a portfolio of clients who continue to use IDS today. In 2009 Ian retired leaving his sons Bruce and Glynn to take IDS forward. They have brought to the business a wealth of experience in the catering arena including working in hotels and restaurants.
A family-run independent catering equipment business, we provide a complete service for the catering industry. Fast delivery available. Please get in touch to check delivery times on your product, if you need delivery before a particular date. IDS can offer a competitive Finance Package for new Catering Equipment with affordable monthly payments.
Dependant on your location - we have a team of electrical and gas safe engineers who can install your new equipment as well as offer training and maintenance. We appreciate that finding the right product is not easy. We at IDS can offer a site survey to ensure the equipment you desire is suitable for your needs/establishment.
Reviews (4)
Bruce Dance
Nov 27, 2018
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Oh dear Alan Rowe. I think it would be advisable to tell the truth when writing a review. You failed to mention that IDS called you 5 times after you requested a call out and left a message. You called the following day and demanded that an engineer is sent that day, you were told that that would not be possible and was then abusive and rude to the call handler. Personally I am rather concerned that someone with your temperament is left in charge of a youth centre!!!
Dave Morton
Oct 28, 2018
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We were looking for a new fryer for our catering trailer, it was fitted about a month ago. Our previous fryer failed during our really busy period, so we needed a quick solution. We contacted IDS, this was delivered and installed by very swiftly, the van needed some minor modifications, which were carried out at the same time.
We were treated very professional from the start to the finish, from the initial call handler, through to the sales team, not forgetting the friendly and professional engineers that fitted the equipment.
We will certainly be using them again for any future equipment, breakdowns
We were treated very professional from the start to the finish, from the initial call handler, through to the sales team, not forgetting the friendly and professional engineers that fitted the equipment.
We will certainly be using them again for any future equipment, breakdowns
Alan Rowe
Jul 09, 2018
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Nick Hunt
May 08, 2018
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We are a small primary school in Dorset and placed an order online for 2 undercounter Maidaid dishwashers for our catering servery. The order was dealt with immediately, I was contacted within 5 minutes with a few questions and within another few minutes was informed about delivery the following day. The dishwashers arrived safely and all aspects of our experience with IDS has been brilliant. IDS offers excellent customer support - my life as a School Business Manager would be a lot easier if all companies were as swift and professional. Thank you very much IDS.
