I was impressed by the care I received from the staff, the friendliness and the concern for my comfort; The efficiency and consideration of the surgeon and the follow-up procedures. I can honestly say that the level of care I received both before and after my operation was second to none. In short, a fantastic hospital with a wonderfully caring, dedicated team.
The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.
The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.
Services
Ashtead Hospital has been one of Surrey's leading private hospitals since it opened in 1984. The hospital has an excellent reputation for delivering high quality healthcare for self-pay/insured and NHS patients. Conveniently situated close to Leatherhead (Junction 9 of the M25), the hospital is located in tranquil, wooded surroundings, providing a peaceful environment to aid a speedy recovery.
We love people with a positive, "can do" attitude who want to make a difference in their work. Ramsay recognises that whilst you may choose to work for many different reasons, it is important that you are fairly rewarded for your contribution. As a stable business growing across the UK, Ramsay Health Care is always looking for new Specialists to partner with us to establish their private practice.
Our aim is to provide a personalised service, ensuring you have an efficient pathway of care for your patients at all times. There are times when it is acceptable to make your patients aware of private self-funded treatments. View our frequently asked questions about referring private patients. We have a clear commitment to our patients, ensuring that those services provided and clinical outcomes are of the highest quality.
Non-surgical cosmetic treatments are gaining in popularity in both men and women. This is due to an increase in demand for a healthier and younger looking face with improved skin texture and quality as well as the benefits of low or no pain, no downtime and fitting in easily into busy daily lives. Here at Ashtead Hospital, our aesthetic nurse, Maggie Gardner performs a range of the latest non-surgical treatments.
Dermatology is a medical speciality concerned with the skin and hair and its various conditions. It's a broad field which includes skin conditions such as eczema, dermatosis, psoriasis, acne, moles and warts as well as various skin cancers and cosmetic procedures to improve the aesthetic appearance of the skin.
Reviews (13)
John Dombecki
Nov 20, 2021
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I had surgery at Ashtead Hospital today.
The staff are just amazing. Extremely polite and professional! I was feeling very anxious but was put at ease very quickly by the staff.
Angie was looking after me today. Even thought she was busy she did all she could do to make me as comfortable as possible. Very much appreciated!
The staff are just amazing. Extremely polite and professional! I was feeling very anxious but was put at ease very quickly by the staff.
Angie was looking after me today. Even thought she was busy she did all she could do to make me as comfortable as possible. Very much appreciated!
Tyrone Donnelly
Jun 22, 2021
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So this is a review, BEFORE I go to the hospital. I've been referred by Aviva, which I have a healthcare plan with, for a gastro problem I've been having. It may seem strange to review before... but all experiences are important. I've been referred by my local NHS GP. I waited on the phone for private care for around 8 minutes and spent another 20 minutes on the phone talking about symptoms and waiting for the receptionist to sort a day and time out. To be honest, this was extremely long and it seems like their systems aren't fit for purpose if you have to wait 20 minutes to find a consultant and
Simon Fall
May 06, 2020
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Sonia Watts
Feb 04, 2020
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Ricky Bennett
Dec 31, 2019
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Making enquiries for self funding treatment. Leaving numerous messages at reception for radio-ology. Also left messages numerous on radio-ology voice mail and still no return calls. Eventually due to the very poor service and breakdown in basic communications i and had to call head office to speak to anyone! I managed to speak to a Matron and then hand delivered my post to them the next day. No conformation or feedback. Tried calling main reception to chase up and for half hour and still couldn't speak to anyone. Really poor service and very disappointing.
Dion Mellows
Dec 30, 2019
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Nigel Raven
Jul 29, 2019
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Ricky Bennett
Jul 05, 2019
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I would like to update my last review. I spoke to Sophie and the staff on the radiology reception who was totally professional and understanding. I recieved numerous and genuine apologies from the whole team. I was treated with dignity and respect from everyone. Like all good companies I also recieved some honest feedback and didnt hide or make any excuses with their telephone system and this has now been changed for the best.
All the staff were a credit! I would highly recommend.
Thankyou to everyone.
All the staff were a credit! I would highly recommend.
Thankyou to everyone.
Baron Von Throphousen
Jun 28, 2019
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I can’t speak highly enough of Ashtead hospital. I was really quite anxious about my upcoming visit as my last hospital experience was, looking back back at it compared to Ashtead, an absolute disgrace. That was St Helliers just to be clear. Had my own room, the nursing staff were so friendly and thorough it was almost like being in a posh hotel. I have always found hospitals to be extremely challenging environments and always come away stressed and unhappy, so much so that I have even avoided going when I’ve broken bones. Not Ashtead, I actually found it surprisingly relaxing. So I have to
Robert Peters
Jun 19, 2019
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Charged me for a gastric bypass and gave me procedure of a gastric sleeve which is nearly £2,000 difference they will not refund the money even though they done the wrong operation they say that I still end up with the same result which is weight loss surgery. NO i wanted a gastric bypass witch is reversible a sleeve is not. Do not use do not sign anything in this absolute disgusting not very pleasant out-of-date hospital looks like a council block of flats please do your own research
Alice Wolsey
Sep 13, 2018
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MRI not done after 5 weeks of waiting for it. Only because I couldn’t find a babysitter for my kids (8&9) with anyone. Reseptionist gave me a look like I’ve done smtg very bad bringing them there. Other staff was telling me that it is my fault basically. And they can’t help me today. Will have to wait for another month for an appointment. Very negative experience. Even if it was my fault. They did call me a few times and never mentioned “kids not allowed” rule. When my son had his mri done 8 years ago, my husband and I were present in the room with him.
But hey ho I have plenty of time
But hey ho I have plenty of time
Mike Fisher
Jan 21, 2018
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I have been off an on visiting the hospital with my family and parents over the past 15 years.
I am sorry to say that over the past years there is a marked down spiral of service.
The staff seem under so much pressure that there is no time for them to extend simple pleasantries.
Just the other day I was checking in a relative and the receptionists was so busy on her computer that she didn't even look up when she said can I help you. We checked in and there was zero eye contact.
Directors - your hospital is under staffed and it shows. The staff are feeling it and the patients can sense it.
I am sorry to say that over the past years there is a marked down spiral of service.
The staff seem under so much pressure that there is no time for them to extend simple pleasantries.
Just the other day I was checking in a relative and the receptionists was so busy on her computer that she didn't even look up when she said can I help you. We checked in and there was zero eye contact.
Directors - your hospital is under staffed and it shows. The staff are feeling it and the patients can sense it.
Charlotte Baylis
Sep 14, 2016
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Writing this review on behalf of a relative without direct computer access; a very disappointing experience after going in for invasive back surgery. Brusque staff, no drinking water or soap in my room, poor communications (no communications from the surgeon either before/after surgery other than a very quick moment to sign a consent form). I would not choose to go back to Ashtead Hospital again and have submitted a complaint direct to the hospital also.
Two weeks on I still have zero information on what was actually done during the surgery.
On the plus side, some of the staff were very supportive
Two weeks on I still have zero information on what was actually done during the surgery.
On the plus side, some of the staff were very supportive
