We guarantee to offer a highly responsive Block Management Service to RMC's & Residents Groups. We are fast carving out a name as the Sectors most service-orientated Block Manager. It's why we've not only built a reputation for great service, but also for being a great place to work. Unusually for our sector, our team stick with us, which is good for us and good for our customers, too.
Like no other block management company in London, we're focussed on providing a great service - and prepared to step-up and guarantee it. Download our mobile app for an easier way to communicate, send useful info and get things done.
Like no other block management company in London, we're focussed on providing a great service - and prepared to step-up and guarantee it. Download our mobile app for an easier way to communicate, send useful info and get things done.
Services
We resource our portfolio properly, and look after our clients properties with a team of experienced, customer-focussed professionals. Ben comes to us from a lengthy career in Housing Associations, culminating in a senior position as an area manager for one of the country's largest social landlords.
We were established in 2008 and since then have worked to build a reputation as the sector's most service-focussed managing agent. Today, we have a team of 70 and we operate from two offices. London, which covers the M25 area and Manchester, which covers the Greater Manchester area, Liverpool and Leeds.
99% of our Management Portfolio is made up of Residents Management Companies or other Residents groups. If this is you, you wont find another Block Management Company as committed to providing you with a great service. Our 70-strong team of professionals has the skills, experience and resources you need to manage your property effectively.
Our suite of management reports has been designed exclusively with the Directors of Management Companies and Right to Manage Companies in mind. They are clear, concise, and designed to offer you absolute clarity. To accompany our reports, our property management team have a system to book and deliver a regular regime of client meetings - and we meet with most clients at least each month.
When you or your co-owners report a fault or repair, we're able to offer warranties on response times. We will guarantee all new non-emergency issues are logged as a request within 24hrs and are generally able to arrange for contractors to attend within a further 24hrs. We make sure our clients can contact us easily and quickly.
Reviews (10)
Sadia Latif
Jan 28, 2022
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I had the pleasure of dealing with Christine De Varies. I deal with a lot of management companies, which can be a challenge most of the time! I must say, after dealing with, Christine, I've changed my mind! Professional, efficient, and straight to the point, and gave me exactly what I was looking for without any hassle. Highly recommend this company, especially, Christine. Thank you!
Homie Ely
Jan 23, 2022
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Laura Hales is professional and helpful and she is keen to make changes in our RC Court which had been managed unfairly and badly by some of the directors whom abuse their responsibilities and don not sure information with other residence.
She listens and spends time to understand the problems and takes action, we hope to see a change in our resident with her firm decisions. Thank you Laura.
She listens and spends time to understand the problems and takes action, we hope to see a change in our resident with her firm decisions. Thank you Laura.
J. R. Haji
Jan 21, 2022
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Alina Tereshenko
Jan 21, 2022
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Very responsive service from the management, which has been fundamental in the first few weeks of moving into my new property. Everyone I have dealt with at the head office so far has been lovely and helpful, in particular my most recent experience with Matthew Turner - not only he responded to every question I threw at him this morning, he helped me get some quotes and provided advice with issues outside of the management’s responsibilities. As I’m still settling in, helps to know there is someone on the other side of the phone I can reach out to.
Luke Manhattan
Jan 20, 2022
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Absolutely terrible level of service. We have been waiting to have our gate and intercom sorted for the last 2 months, which is affecting every apartment within our complex. We have had multiple excuses as to why this hasn’t taken place from chasing up with the manufacturer, which was understandable at first but is now frankly unacceptable. Packages are subsequently being stolen as we aren’t aware as and when deliveries are here. Stay far far away if you value efficiency, and reasonable turnaround time for issues.
Douglas Santos
Jan 14, 2022
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Felicia Adu
Jan 12, 2022
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Since HAUS took over management of my block, the standards of the property has dropped. Service charges have increased immensely. They tried to charge £150 for sending a remainder email, which I challenged and got cancelled. There has been no meetings between Leaseholders and the Directors for concerns to be raised or for the continuous increase in rates to be challenged. Sent an email for escalation to the Directors before Christmas, still no direct response. Very disappointed.
M. Sasani
Jan 09, 2022
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An incredibly careless approach to their responsibilities as well as numerous changes in building management leading to a total break down in managing key issues and running up substantial debts for residents to cover. Queries take months to investigate, communications are slow and vague, clarifications are rarely available in time sensitive issues. Avoid this company at all costs. Their building managers treat their residents with contempt.
Sue Bowyer
Sep 19, 2021
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Positive: Professionalism, Responsiveness
As a contractor we have had the pleasure of working with Haus Block Management and in particular we cannot praise the accounts team headed by Tara highly enough. She is always there to assist and ensures invoices are paid promptly. Any problems arising she is very approachable and always makes sure they are dealt with swiftly.
As a contractor we have had the pleasure of working with Haus Block Management and in particular we cannot praise the accounts team headed by Tara highly enough. She is always there to assist and ensures invoices are paid promptly. Any problems arising she is very approachable and always makes sure they are dealt with swiftly.
Michelle Bain
Sep 09, 2021
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Haus are an exceptional Company to work alongside. They are incredibly professional on all fronts. They are reliable, loyal and there Customer front line team deliver outstanding seamless service. I would like to mention Tara Brazier for her exceptional, professional customer service and total dedication. Haus are a Leading Property Management Company that delivers 1K%
