The New Surgery
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Stay at home: Only go outside for food, health reasons or work (but only if you cannot work from home) If you go out, stay 2 metres (6ft) away from other people at all times Wash your hands as soon as you get home Do not meet others, even friends or family. You can spread the virus even if you don't have symptoms.

Advice: Please book an appointment online, or contact reception on 0208 743 1511 to make an appointment. Advice: If you are having a severe asthma attack, please telephone 999 or 111. Otherwise for a Practice Nurse appointment, please contact reception on 0208 743 1511 to make an appointment.
Services
We are a small friendly family practice with excellent access for patients situated in a busy cosmopolitan part of West London. The practice has good connections with local hospitals and other services. The New Surgery provides the highest quality healthcare to patients in the W12 area.

Our doctors, nurse and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.Please note that we are a teaching practice and from time to time we have fifth year medical students in the practice in a supervised capacity.
NHS 111 is a service that's been introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it's not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
There are GP services open to all patients in the borough running 7 days a week in Hammersmith and Fulham. You can book an appointment from your own practice with a GP at 3 practices across the borough in the evening or at the weekend. During the practice's opening hours, you can call and ask the receptionist to book an appointment at one of these sites for an evening or weekend appointment.
We do understand that sometimes you may forget your appointment, or that other important life incidents happen and that you sometimes no longer need the appointment. We do ask that if you cannot attend your appointment, please cancel it or notify the practice why you did not attend at your earliest convenience.
It is clinically better for you to be seen at the surgery where we have better facilities, diagnostic aids and lighting to assess you, however, if you need a home visit please contact the surgery as early as possible in the morning, before 10:00, and give one of our receptionists your specific details.
Reviews (10)
Nicole Gomes
Nicole Gomes
Jan 29, 2022
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Dr. Seth is very attentive and professional. I can tell that he genuinely wants to help patients by the questions that he asks. He acts quickly when making decisions and wastes no time in getting to the bottom of what needs to be done.
The reception team are also very well organised and friendly. Something that lacks in most surgeries, but not here. They care about people.
Amali A.
Amali A.
Jan 27, 2022
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Sadly gone downhill. Been with the surgery for 6 years, and service has become very poor over the past 2 years. Most of the doctors are actually ok, but service from reception and appointments process has become very poor. One of the receptionists particularly struggled to be friendly or helpful and always makes you feel like they are doing you a favour and then blames you for their mistakes. Takes 2-3 weeks if you want to see your doctor with a normal appointment. For on the day emergency appointment requests, you can't actually book a slot, they say they will just call you at some point during
Tessa Hennessy
Tessa Hennessy
Oct 22, 2021
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I am not a patient at this surgery but have had to ring many many times regarding a member of my family. The receptionists Gilly , Jessica and Nancy are amazing they are meticulous, polite, helpful and kind. I cannot thank them enough for all the help they have given. Absolutely Wonderful ladies. Thank you for all your wonderful help you have given me .
Steve West
Steve West
Sep 20, 2021
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The New Surgery team are terrific. Dr Seth, Thembi, Gilly and the whole reception team should be recognised for their professionalism and kindness.
Highly recommended
Adbul Wahid
Adbul Wahid
Aug 29, 2021
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This review is on behalf of my relative who doesn’t speak or write English very well.
The surgery always helps her at her most difficult times. They give her extra time because of the language barriers. She says they are very friendly, make her comfortable and explain things really well.
She would like to thank everyone.
Mabel Arku Adjei
Mabel Arku Adjei
Aug 23, 2021
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Is a shame one Receptionist staff Called Nancy can be soo rude to destory the good and friendly reputation of the surgery. Learn Customer service patients dont call or come to the surgery for money they are sick and they need help.
No Appointments Ever!!!!
Nelly Magoux
Nelly Magoux
Jun 12, 2021
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I don’t really give reviews usually but I really wanted to express how great is this gp surgery!!!!
I have lived in UK for 7 years and have been registered in different gp surgeries and I have only ever had terrible experiences with terrible follow up, mistakes or rude attitude from staff members.
Ever since I have I have joined the new surgery Uxbridge rd (just under a year) I have been feeling over the moon with how kind all staff members are from receptionists to nurses to doctors! Everything goes smoothly and everybody is really easy to talk to. And most important I feel that everybody
Miss Sonja
Miss Sonja
May 16, 2021
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I was registered with this practice while I lived in Shepherd's Bush and I had a very good experience with them. The registration process was quick and easy, it was always easy to get an appointment and the waiting times weren't crazy. In addition, the staff was always kind and polite.
Most importantly, when I struggled to get pregnant, the female doctor (I'm afraid I can't remember her name) took it seriously straight away and sent me and my partner for testing and referred us to specialist services - which I've later learned is not that common practice among NHS GPs.
Carol
Carol
Feb 22, 2021
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This is an excellent surgery from start to finish. I always get through when I call. The reception team are professional, friendly, caring and efficient. I always get a same morning appointment for emergency ailments. I am very pleased with both doctors I have seen, Dr. Shariff and Dr. Seth. Dr. Shariff has seen me in the mornings for emergency visits and has always reassured and advised or swiftly referred me accordingly. My pre-booked phone consultations with Dr. Seth always impresses me. He studies my medical history, understands and explains what I need to know so well, leaving me always feeling
Alvina Appleton
Alvina Appleton
Oct 03, 2020
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The best GP I have had. I always receive a great service. The young Asian female doctor (forgot her name, apologies) is absolutely amazing. Very thorough and attentive. The African nurse amazing also. The reception staff very warm, professional and kind.