Pughs Funeral Directors
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We know how important it is for you and your family to have peace of mind when it comes to arranging the funeral of a loved one. That first step of choosing the right funeral directors who will support you throughout this process is an important one. Our priority is to be there for you whenever you need us, which is why we are available to speak to 24 hours a day, 7 days a week all year round.

We understand that your loved ones funeral service is an opportunity to create a unique and personal tribute that honours, respects and celebrates their life. As a fourth generation family-owned business with over 130 years experience and reputation for excellence in the funeral industry, we consider our role as funeral directors as more than a job but an honour to be part of their final journey.
Services
As one of Shropshire's longest established and more experienced funeral directors, we can help unburden you from much of the stress of arranging a funeral, so you can focus on the things that are most important to you and your family. You will find a vast array of helpful information on our website; but your funeral director will also be able to answer any question you might have.
When someone has died within a place of professional care such as a nursing home and the death is both natural and expected, it will usually be confirmed by their Doctor or qualified carer. As soon as it has been confirmed please get in touch with us so that we can take some initial details and advise you on the next steps in regards to obtaining the medical certificate of cause of death and also how to register the death.
The following information is from the Shrewsbury and Telford Hospital NHS Trust (SATH) website:. The experienced Bereavement Care team at the Trust provides a caring and compassionate service, offering support and reassurance, information and guidance. A member of the hospital medical staff, who has been looking after your loved one at the time of death, will issue a Medical Certificate of Cause of Death (death certificate).
If someone dies unexpectedly, emergency services may have been notified and could have attended the address. After an initial investigation at the address which may involve the police they will arrange for the deceased to be taken to the Royal Shrewsbury Hospital or the Princess Royal Hospital Telford, or possibly directly into our care if we have been requested by the Police to attend.
After someone dies, a close family member will normally contact us to notify us of their passing, so that we can arrange for their transfer into our care. Following the initial call we will arrange for our team including one of our funeral directors to attend the address. Our caring staff realise how difficult this part can be for you and your family.
Reviews (9)
Jeremy Lloyd
Jeremy Lloyd
Aug 14, 2021
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Pughs dealt expertly at a difficult time. Their experience snd professionalism was exceptional. Thankyou Stuart and team
Barb Soden
Barb Soden
Aug 02, 2021
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I used Pugh's, as my husband had died and I wanted a good funeral directors . I couldn't have been more pleased with Paul O'brien and the way he organised everything. He was kind, understanding and helpful. Everything went perfectly on the day and I felt my husband had the service he would have wanted. Thanks to everyone who I spoke to at Pugh's .
Dan Hughes
Dan Hughes
May 06, 2021
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Ian & the team are a pleasure to work with, ensuring families receive all options available to them, with dignity and care.
Dan Brown
Dan Brown
Apr 28, 2021
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On behalf of the Six Ticks team, we'd like to share our thanks and recommendations for/of the professionalism experienced working with Ian, Julianne, and their wider team during the process of creating their new website.
Lynn White
Lynn White
Apr 13, 2021
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I have worked closely with Ian and his wonderful team - they are a delight to work with, always professional and caring, with attention to every detail.
Jo Price
Jo Price
Feb 16, 2021
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Paul showed compassion, support and attention to detail when helping to arrange my mother’s funeral which really helped us all to say goodbye at such a sad time. There was nothing I had issues about - which is a rare thing coming from a nursing professional myself, so would highly recommend them, thank you again
Jo & family
Andrew Milburn
Andrew Milburn
Oct 08, 2020
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Once again thanks to IAN at Pughs so professional. Has laid my Brother Father and recently my beloved Mother to eternal rest. Highly recommended you wont be disappointed. Andrew Milburn and Family.
Jo Woods
Jo Woods
Jul 05, 2020
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I Can’t thank you enough for the way you dealt with my father in laws funeral and went out of your way to make my husband feel at ease at such a sad time. You went above and beyond and we really appreciate it.
Phil Griffiths
Phil Griffiths
May 21, 2020
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Pughs helped us enormously with my father's funeral last year. They accommodated all our requests and provided excellent advice and guidance, including finding an excellent celebrant to conduct the service. The day went perfectly.