TAXI SERVICE Roadrunners has been established since 1990 in and around Reigate & Banstead. We have continued to provide all of our customers with the highest quality of service 24 hours a day, 365 days of the year. The management team at RoadRunners has continued to invest heavily into the latest technology in booking and dispatch software available in the Taxi and Private industry.
GPS From the moment you pick up the phone our call centre staff will take care of all your requirements. To ensure our customers waiting time is kept to an absolute minimum all vehicles utilized on our fleet are tracked by GPS. FULLY LICENSED For easy recognition our fully licensed drivers wear RoadRunners uniforms.
GPS From the moment you pick up the phone our call centre staff will take care of all your requirements. To ensure our customers waiting time is kept to an absolute minimum all vehicles utilized on our fleet are tracked by GPS. FULLY LICENSED For easy recognition our fully licensed drivers wear RoadRunners uniforms.
Services
TAXI SERVICE Roadrunners is without doubt the only Taxi company in Surrey and Sussex with a fully implemented 'GREEN POLICY'. Many of our vehicles are HYBRID reducing travelling charges in Central London and beyond. Our non HYBRID vehicles are fitted with the latest stop/start technology. We believe this reduces our CARBON FOOTPRINT by up to 50%.
Roadrunners with its GREEN fleet policy provide the GREENEST airport transfers in the UK. We provide services to all London airports. From the moment you book your vehicle, whether it is online, by email or via the telephone you can as a valued customer rest assured Roadrunners will take care of your needs.
Together with our GREEN policy Roadrunners have made a commitment to providing accessible transport to the community. In recent years through our commitment has seen partnerships and preferred supplier status to Local Authorities, Private Organisations, individuals and in particular providing specialist transport solutions for Special Educational Needs School children throughout Surrey.
Toyota, Skoda, Seat and VW were the chosen manufacturers to provide the latest vehicles on the market at present. All Toyota vehicles utilized by the company are HYBRID. All Skoda, Seat and VW cars have the latest stop start technology fitted to them. This ensures the vehicles omit the lowest emissions when transporting vehicles in and out of the traffic.
Reviews (10)
Mrs. S.
Dec 27, 2021
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Very poor service from Roadrunners, taxi late by 1hr meaning we stood in rain and cold with tired kids outside of Gatwick. How the events unfolded?
1. The taxi was showing on our app as 3mins away
2. next taxi was showing as couldn't find us
3. we called the office to be told that the taxi left gatwick as couldn't find us despite us standing outside of Sofitel (where we were told to be) and beibg the only family waiting there. The office said they have dispatched another taxi, 10 mins wait
4.after 10mins, we called again - advised another 10 mins
5. after that time, we called again, they said
1. The taxi was showing on our app as 3mins away
2. next taxi was showing as couldn't find us
3. we called the office to be told that the taxi left gatwick as couldn't find us despite us standing outside of Sofitel (where we were told to be) and beibg the only family waiting there. The office said they have dispatched another taxi, 10 mins wait
4.after 10mins, we called again - advised another 10 mins
5. after that time, we called again, they said
Jesus Alejandro Marval Diaz
Dec 14, 2021
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The first and last time I used their service. I booked a taxi for a given hour. I called them 10 min after the given hour because the driver did not arrive on time. They apologized and told me that the driver was doing another ride, but he would be coming with another 10 min of delay. I called them again after 30 min. They told me that the driver waited outside my home for 15 min and then left because no one got out. However, when I told them that I had a doorbell camera and could prove that he had not been outside, they did not say anything and sent another driver again. In the end, I lost 55
Tino Dangelo
Nov 15, 2021
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Never using Roadrunners again - a few weeks ago they left me waiting outside a hosptial for an hour after a procedure with no valid explanation as to why the driver was so ridiculously late.
I though that if i made a booking at least 12 hrs prior they might on time last night, but today the driver arrived nearly 30 mins late ( not the drivers fault as he was only just assigned the job) - absolutely useless management on the controllers part, no text message notifications and when I called them to express my frustrations that yet again I would miss a work meeting they just hung up the phone - HOW
I though that if i made a booking at least 12 hrs prior they might on time last night, but today the driver arrived nearly 30 mins late ( not the drivers fault as he was only just assigned the job) - absolutely useless management on the controllers part, no text message notifications and when I called them to express my frustrations that yet again I would miss a work meeting they just hung up the phone - HOW
Roan Hay
Nov 02, 2021
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Suzanne Hunt
Oct 31, 2021
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Sarah Wright
Oct 23, 2021
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Francois Smith
Oct 22, 2021
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Eloise Kimbowa
Oct 07, 2021
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Emma Jones
Sep 25, 2021
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Dave Zephyr Cantrill
Aug 14, 2021
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