EU orders: If you are browsing our site from the EU you are now shown prices with 20% UK VAT removed. You are given the opportunity to pre-pay the VAT in your country when going through the checkout so you avoid any extra fees and delays. Your overall cost is very similar to before. Please ensure you order an in-stock item as all other items will be delayed due to some of the factories that supply us being closed and others at very low capacity.
All Herring brand stock and sale stock is in our warehouse ready for next day despatch. We offer free international delivery on a selection of styles, and make it easy to return your purchases for exchange or refund if you are not satisified.
All Herring brand stock and sale stock is in our warehouse ready for next day despatch. We offer free international delivery on a selection of styles, and make it easy to return your purchases for exchange or refund if you are not satisified.
Services
We are following safe working practices as closely as possible during this difficult time, including working from home where possible. We are still committed to providing the very best customer service experience we can, but we advise customers to use live chat or email instead of the telephone where possible.
Reviews (13)
Mrfour Twenty
Apr 10, 2021
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Babak Najand
Mar 26, 2021
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After 2 years of wearing a pair of herring shoes, on and off, the sole of of the shoes was damaged, made it impossible to wear. When ask the customer service for advice, a very rude person responded that it would have been normal, and that I would have needed to send the shoes for changing the soles and pay 120£ ! When I mentioned that I had never seen this problem with other reputable brands, he simply denied my opinion. I believe their attitude to clients is unhelpful and unprofessional.
Joseph Stanley
Mar 10, 2021
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Frankie J.
Jan 11, 2021
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Ian Carroll
Jan 01, 2021
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Tim Pockett
Sep 24, 2020
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An absolute pleasure to visit the store in Kingsbridge. Adam went way beyond expectation, helping me find the right size and last shape for my feet and guiding me on which brands would best fit me. Although the pair I wanted was not in store, he organised for them to be sent directly to my address in the next few days. Really couldn’t recommend him or the company enough. When I contacted the company to return an addition pair of boots, I spoke with Chris who was just as friendly and helpful, demonstrating Herring’s companywide excellent customer service. Great boots too!
Nikitas Tsaousis
Mar 28, 2020
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Simon Lewis
Mar 11, 2020
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Alan Berger
Jan 06, 2020
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Herring Shoes should provide a free return service. I just sent back a pair of shoes that did not fit from the U.S. to Herring, via United States Postal Service, and the charge was $66.55. Unless you are absolutely sure that the shoes will fit. the risk is too great to purchase and possibly have to return the shoes. Most upscale retailers provide a free return service.
Andrew D. King
Jun 18, 2019
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After breakfast at Café Bewleys up the hill (see my separate review), my mate wanted to show me this shoe shop. He very much liked their shoes which carried the name of the shop and wanted to know where they came from, as he had never seen them for sale anywhere else. The very amiable and forthcoming lady assistant explained that they designed the shoe styles, then got famous shoe manufacturers like Loake, Barker and Cheaney to make them on their behalf, so that explains their excellent quality.
The shoes on show in the shop are displayed better than any other shoe shop I've ever been in, so
The shoes on show in the shop are displayed better than any other shoe shop I've ever been in, so
Harry Chisholm
Jun 12, 2019
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Sumit
Oct 27, 2018
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Four months ago I ordered some Richmond brogues from Herring which were on sale (they are still on sale today which confirms that their quality was misrepresented). I was impressed by the positive reviews. The shes arrived on time in very good packaging. However the fit of the shoes is really bad and feels very uncomfortable to wear. I know Jones is not everyone's favourite brand, but my previous shoes were from there and were so comfortable to wear. Unfortunately it seems that the shoes were fairly priced rather than keenly as claimed by the retailer (the spiel was that they were saving on marketing
Kasper Miller
Dec 04, 2017
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This is one of those rare occasions where a company deserves to receive a positive review. I ordered a pair of shoes which unfortunately arrived with minor but noticeable size difference between the two. I managed to get in contact with the customer service through skype with no waiting time. A second pair of shoes (Different as the first ones were sold out; still beautiful) arrived. This time, after being in contact with the customer service, I realized that both the second pair were large in size - The sour reality of buying shoes online. Herring Shoes were very understanding and offered me a
