Richmond Hearing Care
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Richmond Hearing Care
Richmond Hearing has over 25 years of experience and is run by qualified audiologist Paul McKay. Paul and his friendly team are here to diagnose any hearing problems. We pride ourselves on providing you with the best support and advice necessary on how to find the most suitable solution. Richmond Hearing is an Independent Company which means we are not tied to, or owned by, any manufacturer.

This enables us to offer all models of Hearing Aids from every manufacturer. Many modern Hearing Aids now come with Remote Care. This enables us to programme the Hearing Aid from the UK to anywhere in the world and can therefore allow adjustments to take place immediately whilst in the comfort of your own home.
Services
Richmond Hearing has over 25 years of experience and is run by qualified audiologist Paul McKay. We are an independent Hearing Aid company and as such we are able to provide any Hearing Aid from any manufacturer. Our qualified audiologists and friendly staff pride themselves on providing you the support and information necessary to find the best solutions specific to your hearing loss.
If you are concerned about your hearing or you know someone who is struggling to hear, it may be time to book a FREE Hearing Test at Richmond Hearing Centre. We can provide you with a full Free Hearing Test at one of our clinics or from the comfort of your own home. If you wish to book a Test or have any questions please call one of our team on 0800 772 0006 or 0208 004 7991 or if you prefer message us below.
For information or availability on Oticon Hearing Aids please call 0208 004 7991 or send us a message. The Oticon More is their latest range with their 'BrainHearing' technology that made the Opn S a groundbreaking aid working alongside their newest advances; 'MoreIntelligence' and 'MoreAmplifier'.
The More uses Oticon 'BrainHearing' technology to reduce the effort required in every soundscape. As well as the 'MoreSound Intelligence' and 'MoreSound Amplifier' to create a precise and natural representation of individual sounds in your environment and process them in a way that offers your brain all the information it requires.
Oticon BrainHearing technology reduces the effort required in every situation, no matter how noisy. The Oticon S1 provides the best hearing in noise of the Xceed range. With a higher balancing power effect, noise reduction and a high level Open Sound Navigator and Speech Guard LX to aid with speech understanding.
Reviews (10)
Zoya I.
Zoya I.
Nov 14, 2021
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Having gone through 2 other very biased audiologists, trying to sell us a certain hearing aid that wasn't suitable, we were very pleased to have come across Richmond Hearing.
They are extremely professional, patient and kind. I would wholly recommend them to anyone who needed help regarding their hearing loss.
A special thank you to Paul and Marie for their help.
Jim Berry
Jim Berry
Sep 27, 2021
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I needed micro-suction to clear my right ear. I was booked in within two days had a very present visit and a complimentary hearing test after the procedure. Very professional and easy.
Juliana Taras
Juliana Taras
Jul 24, 2021
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Paul is an excellent audiologist and has looked after me with great care for some time. However, I shall not be using this shop again after my latest very unpleasant and upsetting experience; I am so sad to lose him. However I spoke to two women, one who answers the 0800 appointment number and the manager of the shop. Both, but the manager in particular, are so rude, condescending and patronising that I cancelled my approaching appointment and ended the conversation. It is a great pity that Paul has to lose customers( I am not the only one, as a friend of mine has left for the same reason and I
Derek Lea
Derek Lea
Jul 22, 2021
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Supplied hearing aids for my elderly mother and she is delighted with them.
Ginny Carroll
Ginny Carroll
Jan 23, 2021
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If you can get over what a rude, condescending and supercilious woman runs the reception, I am sure the service may be very good. We walked out before actually having gone in to our appointment when we saw her being patronising and talking over an elderly man with severe hearing issues.
Shuhrat Tv
Shuhrat Tv
Nov 21, 2020
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Had earwax removal, was told there nothing in my second ear Even tho In hospital earlier they told me there is a wax in both of them!?
Went to different doctor to clean it properly later and they confirmed there was a wax build up for a months 👎
M. Vd
M. Vd
Nov 20, 2019
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We have been trying to get a repair done to a hearing aid. Unfortunately not purchased through them, so we were not treated as a priority and actually told this by the audiologist! Appalling statement to make to a customer, regardless of whether the purchaser was made there! If you offer to take on the work you commit as a provider.
After several visits and phone calls managed to get the earpiece replaced but the synchronisation with the working earpiece could not effectively be set. Complete incompetence. Went to Specsavers audiologists and got fantastic service. Will definitely NOT recommend
Terence Lutre
Terence Lutre
Oct 25, 2018
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Paul was great and did a very good job at removing my ear wax. I highly reccommend him
Anne Bramley
Anne Bramley
Dec 14, 2017
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My husband and I both had free hearing tests. Paul gave a first rate service; I didn't need aids but my husband did and they've well exceeded his expectations. We both received excellent advice and service. We also mentioned a serious hearing problem experienced by our daughter, and Paul was generous in giving time to talk to us about this. We would recommend him to anyone.
James Longman
James Longman
May 30, 2017
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Very happy with the service all round, receptionist there was helpful and explained prior to the appointment what they can offer for tinnitus. Would definiately recommend!