We are Mobile Bitz - the UK's trusted and leading mobile phone accessories and repair specialists, serving customers for more than 17 years. Realising a dire need for a reliable, efficient and trustworthy repair specialist, we at Mobile Bitz, embarked on our journey in 2003 to fill this void. Mobile Bitz started out small with a stand-alone kiosk at Queensmere Observatory Shopping Centre in Slough.
And today we pride ourselves for building a widespread network of 70 outlets that are operating in major shopping centres, nationwide such as Westfield, Bluewater, intu Lakeside etc. The success of our business owes much to our strong business values which are part of our business DNA, and are at the core of everything that we do and how we serve our clients.
And today we pride ourselves for building a widespread network of 70 outlets that are operating in major shopping centres, nationwide such as Westfield, Bluewater, intu Lakeside etc. The success of our business owes much to our strong business values which are part of our business DNA, and are at the core of everything that we do and how we serve our clients.
Services
We are Mobilebitz - the UK's trusted leading mobile phone accessories and phone repair specialists, serving customers for more than 17 years. Realising a dire need for a reliable, efficient and trustworthy mobile phone repairs specialist, we at Mobilebitz, embarked on our journey in 2003 to fill this void.
Reviews (9)
Laura Sewell
Jan 15, 2022
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Awful customer service! Booked in online for an iPad repair, turned up for my booked time to be told they didn’t have the part?! When I asked why I wasn’t contacted prior to me turning up for my planned appointment I just got told because I booked online? Not sure why this makes a difference as they had my number. When I asked why the part hadn’t been ordered they just said there are lots of different models?! Again I had to log my model type when booking the appointment so they were well aware of this! Terrible customer service!
Nadine Harris
Dec 04, 2021
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Daniel Dale
Nov 27, 2021
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AVOID THIS AT ALL COSTS!!
Took my phone in for a screen replacement and LEEDS WHITE ROSE. Was charged £180 for what I thought would be the premium screen. Upon receiving the phone back the quality of the screen is poor. The screen is currently being held together by my screen protector which is obviously the service I wanted. I paid for the premium screen (quoted £170 charged £180) but this wasn't the service I received. This review is to stop people getting stung the same way I did.
Took my phone in for a screen replacement and LEEDS WHITE ROSE. Was charged £180 for what I thought would be the premium screen. Upon receiving the phone back the quality of the screen is poor. The screen is currently being held together by my screen protector which is obviously the service I wanted. I paid for the premium screen (quoted £170 charged £180) but this wasn't the service I received. This review is to stop people getting stung the same way I did.
Alessandra Montedoro
Nov 11, 2021
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Absolutely disgusting! I went 2 month ago to replace my cracked iPhone screen, paid £135 and I was told it’s under warranty if anything happens. The other day while I was on a phone call, my phone screen started playing up till eventually became completely dark. Went back to the shop in Southside Shopping Centre in Wandsworth and I was treated like… an ignorant by the guy in there, I was told I drop the phone but it wasn’t the case and the phone had not even a scratch on it and he wasn’t just having it. In the end he opened the phone to “check” and came
Lauren Hoyles
Nov 04, 2021
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Emz Keenan
Oct 02, 2021
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This is what you get back when taking your daughters phone to be repaired at Mobile Bitz in the White Rose shopping centre !!!! Phone went in with a small crack next to the camera and they confirmed it could be… repaired … they replaced the screen and damaged the phone beyond repair damaged the motherboard and battery in the phone. Told me they were ‘doing me a favour’ by replacing the phone with a replacement to the one they had damaged beyond repair. When I went in to retrieve the broken phone I have found the screen is cracked (looks like the phone has had a hammer
Kylie Musk
Jul 29, 2021
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Literally had the worst experience with Mobile Blitz In the Howard centre Welwyn garden city!! Bought a glass cover which then cracked 2 days later.. then third day cracked in two more places and then fourth day cracked some more and all along the side hanging off. Not even a week old so took it back to be laughed at by both of them whilst I was… talking and to be told ' yeah that happens sometimes, take it off yourself and throw it away' the funny thing is he recommended me that one as a good product before I brought it. so I've wasted £15 on a screen that didn't even last one week
Amelia Turpin
Jun 01, 2021
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Do not go here- worst worst place to get phone done. Had to go back three times as the screen they fitted did not work and Kept cutting out. They did not want to help at all with anything - have been in to another phone shop to get it fixed properly and they have said that lots of bits are missing (screws and other bits) mobile Bitz had taken these out - DO NOT GO HERE!!!
Refused a refund!
Refused a refund!
Sarah Rennie
Jan 08, 2021
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