Without the right systems in place you are effectively trying to manage in the dark. It's the perfect solution for us and one that I am sure other progressive organisations will want to explore. The Ascent Collection system gives Hellix the automation required to manage large volumes of accounts in an easy to use and compliant process.
It's simple to operate, keeps agent interaction to a minimum, and DDI's continuous product improvement programme ensures that they will continue to be a formidable force for many years to come. Ascent has proven to be a hugely reliable, dynamic and exciting collection system encompassing a wealth of functionality and speed of data access.
It's simple to operate, keeps agent interaction to a minimum, and DDI's continuous product improvement programme ensures that they will continue to be a formidable force for many years to come. Ascent has proven to be a hugely reliable, dynamic and exciting collection system encompassing a wealth of functionality and speed of data access.
Services
Our clients operate in the highly competitive contact centre arena and rely upon our tools and technology to improve performance levels and give them a competitive edge. We also help them to ensure customer engagement is optimised and they not only achieve compliance but are able to demonstrate this to the regulatory authorities.
DDI Software boasts an enviable track record of supporting best practice for our clients and enabling Oversight across all of their key operations. From business start-ups with only a few users to multi-site international businesses with hundreds of users, our clients have utilised our technology to innovate, to facilitate compliance with regulatory authorities and to attain real competitive edge.
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