UnifiedFX Limited are a software development company and a recognised leader in Cisco telephony Endpoint Management Solutions. With an exclusive focus on the Cisco market place, UnifiedFX provide innovative solutions which enhance the ability of any organisation to fully manage thousands of IP telephones and contact centre agents across geographically dispersed regions from a central location.
UnifiedFX has an experienced team of developers committed to high standards of quality and service. As part of our commitment and further evidence of these high standards Unified FX are an authorised Cisco Preferred Solutions Partner.
UnifiedFX has an experienced team of developers committed to high standards of quality and service. As part of our commitment and further evidence of these high standards Unified FX are an authorised Cisco Preferred Solutions Partner.
Services
PhoneView ITL File Delete - the FASTEST way to bulk delete ITL files and CTL files and solve ITL File and CTL File issues. As of CUCM Version 8.0, Cisco has implemented Security by Default (SBD). With SBD it is mandatory that every Cisco Phone should obtain an Identity Trust List (ITL) File. An ITL File is a smaller version of a Certificate Trust List (CTL) File.
UnifiedFX introduces an embedded web based single phone remote control tool called PhoneFX that is ideal for Help Desk and training scenarios. It can be used with PhoneView or as a standalone application. PhoneFX is a multi-user/seat annual subscription license that is sold in license increments of 1000.
MigrationFX is the ideal tool for migrating Cisco's older technology phones to the latest Cisco models with just one click. MigrationFX is the easiest and fastest solution to migrate a phone's current configuration from the old phone to a new phone. Without requiring any system engineers to perform complex tasks, all the user has to do is unplug the old phone and plug in the new phone.
TAPS AF (Acceleration Feature) is a standalone product that provisions new/additional Cisco phones very fast and with great ease. TAPS AF can be upgraded to MigrationFX to enable not only the provisioning of new phones but also the migration from old Cisco phones to new Cisco phones. This short video demo of TAPS AF shows how easy it can be to ROLL OUT new Cisco phones the fast and easy way.
A simple to use notification application ideal for urgent communications in escalating scenarios. NotificationFX is powerful and simple to use mass notification software for Cisco VoIP phones. NotificationFX allows administrators to perform mass notifications to Cisco phones with simple text, audio messages or live paging.