Extended Thinking
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Extended Thinking
We're a supportive consultancy specialising in highly effective marketing, business development, customer retention activities and training for organisations and individuals. Whether it's giving practical advice, devising strategies and plans, or giving hands-on support with their implementation, our marketing consultants provide a helping hand to enable clients to achieve better results from their marketing and BD activities.

We also coach and train people in how to be more successful in their communications, business development, customer relationship management and stakeholder relations. Blending many years' experience with practical knowledge of the latest tools, techniques and technologies, we concentrate on finding the right solution to achieve our client's marketing and BD goals.
Services
At Extended Thinking, we're very proud to have worked with some great people, organisations and businesses over the years. Our main focus has been helping those whose expertise and knowledge are also their products - such as the professional services, marketing and creative industries, the educational sector and the arts.
We specialise in providing marketing services, business development, customer retention and thought leadership creation. Our clients use us as an extra pair of hands to help raise their profiles, enhance their reputations and generate new and repeat revenues. We also free them up to do the things they'd rather be concentrating on.
Sometimes, as business owners we spend so much time working 'in the business' we fail to work enough 'on the business'. It pays to use a trusted consultant from outside the business to facilitate on business change activities. Michelle has worked with us on a major systems and processes revamp that has led to massive improvements in our client delivery.
Here at Extended Thinking we take our responsibility to both our environment and community very seriously. We are making the following efforts and commitments to help protect and improve these for future generations. Sponsor the Award for Business and Marketing Communication and the Award for Business Planning at Guildford County School's annual award ceremony.
We know that copywriting and business writing can be a daunting task - one that many business people struggle to fit into busy days. That's why we happily do it for them, releasing them to focus on the things they need to. Our clients value how we manage to turn highly technical subjects and messages into easy to grasp, plain English.
Reviews (10)
Saskia Johnston
Saskia Johnston
Dec 19, 2019
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I have been on LinkedIn for years, but after hearing a talk from Michelle Daniels I realised I was missing some crucial aspects of it. I therefore approached Michelle to consult on my LinkedIn profile and help me re-work it. Michelle came back with a range of options and after engaging her services she has created an impact-full difference in my LinkedIn profile and content. I now have much higher levels of the right engagement and my profile is much more accurate and reflective of what I am trying to portray. Thank you! I would highly recommend Michelle and her team.
Natalie De Silva
Natalie De Silva
Jul 25, 2019
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I started working with Extended Thinking last year after hearing Michelle Daniels make an excellent presentation on the use of LinkedIn as a marketing tool. Following that, I hired Extended Thinking to support me with developing my own use of LinkedIn for my business and have been delighted with the support and advice I received. I have now recommended Extended Thinking to several colleagues as seeking the help of a marketing expert has been good for business and great value for money.
Phil Lindsay
Phil Lindsay
Jun 12, 2017
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Excellent! We have worked with Michelle at Extended Thinking in two capacities - firstly for helping us develop marketing strategy for our clients, and secondly helping us form our own business development plans. Her expertise in the B2B sector means she is our goto person when we need help developing marketing strategies for our B2B clients. Her experience in business also means she is a unique sounding board, when we want to explore and develop growth plans for our agency. Michelle helps us focus, and turn ideas into action. We have much to thank her for!
Chris Holmes
Chris Holmes
Jan 17, 2016
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I have worked with Michelle at Extended Thinking for the last six years or so. Efficient, creative and most importantly effective - her work always delivers. Her business writing is the best around and is effortlessly engaging and to the point. She's also great fun to work with too! Would highly recommend.
Ian Boardman
Ian Boardman
Dec 28, 2015
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For the last few years, we've worked with Michelle and her team for occasional strategic support for clients, but also for looking inwardly and putting ourselves under the microscope. I could not recommend her more. Her approach is analytical but accessible, logical and based on common sense. She's also incredibly thorough and utterly dependable.
Martin Bamford
Martin Bamford
Nov 29, 2015
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We engaged Extended Thinking for a complete overhaul of our marketing planning for the next couple of years. With 20 years of profitable and successful business behind us, we decided it was time to hire a professional marketing consultant to take our business to the next level. Michelle and Extended Thinking far exceeded our already high expectations. We can't recommend Extended Thinking highly enough. Valuable insight, challenging thinking and powerful ideas - Michelle brings the lot to the table, and does a great job holding us accountable as we start getting incredible results from her services
Robinson Buckley
Robinson Buckley
Oct 14, 2015
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Robinson Buckley has worked with Michelle and her team since 2009.
Collaborations with Extended Thinking have produced highly polished articles which we certainly would have struggled to write alone! In addition, Michelle has been able to have these published within some very prestigious magazines (both online and hard copy).
We certainly look forward to using Extended Thinking's services in the future.
Shaun Alexander
Shaun Alexander
Sep 12, 2015
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We have been working with Extended Thinking over the last three years to help enhance our company profile. Michelle has always delivered a cost effective and valuable service to our company. She has recently helped with the redesign of our website on which we have had great comments from existing and new clients. We intend to carry on working with her over the coming months to help keep our company profile where we want it.
Shaun Alexander
Flintstone Construction and Landscapes
John Timperley
John Timperley
Jun 11, 2015
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Michelle is a brilliant and insightful professional who is very responsive to the needs of clients. The Extended Thinking website is reflective of her approach - very thorough, and valuable with excellent attention to detail. I would highly recommend the service.
Sarah Hardwick
Sarah Hardwick
Jun 06, 2015
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Michelle provides a fabulous service that covers the A-Z in terms of marketing approach for your business. She understands the business pressures and helps ensure you keep focused on what is important.