Rice & Spice

Arrived after almost 2 hours of ordering, best part of meal was the onion Bhaji . Chicken so tough a knife wouldn’t go through it, onion and peppers on shaslik burnt to a crisp and freezing cold . Awful 😞

Ordered from them 5 times, food excellent. However, 80% of the time the food is over 45 mins to an hour late and 40% of the time the food is incorrect. Wrong meat in the curry, thank goodness no one is allergic otherwise I'd be hospital bound!

Appalling service. Order placed at 5.30, told
it would be delivered within the hour. When it hadn't been delivered at 7pm we rang and were told it was the next delivery. At 7.45 it had still not arrived and we rang and cancelled the order. At 8.15 (almost 3 hours post order) we received a call from the delivery driver who had not bothered to drive to the house but had parked in the village and expected us to walk to him to collect the cancelled order. Have no idea what the food is like but if the terrible customer service is any indication....

Ordered from the just eat app at six o clock last night and told it would be dilivered at quarter past seven, the dilivery time changed then to quarter past eight. At nine o'clock we tried to call 15 times in total but no answer. Food arrived at ten minites past midnight when we were all in bed! And by the time we got downstairs the driver was gone! We only know it was him as we could see him on our CCTV.
Without a doubt the worst takeaway expieriance I've ever had.
To top it off I received a message from just eat this morning tell me the restaurant won't give me a refund as their restaurant

Zero stars if I could! Do NOT order from them. Our last order we placed took 1 hour and 20 minutes. We let it slide thinking it must have been a busy Thursday night or something, but we did have two items missing that they refused to let us have after we called them, and advised we'd have to request a refund through the JustEat app.
Our latest order... We still haven't received! 3 hours and 20 minutes after ordering it's been posted as delivered and they're not answering the phone. Tried requesting a refund via the app to say we'll only get half our money back as they've delivered the food? We

AVOID THIS PLACE. On New Year’s Eve I ‘pre ordered’ a takeaway at 11pm for that evening as I knew it would be busier than usual. At 5.30 I had a notification on just eat saying they had received my order. They said it would be with us by 6.50 but by 8.30 there was no sign of it. At 9 o clock I decided to go down to the take away as it was clear they had taken the phone off the hook as they were getting so many calls chasing the food!!! When I got there I met around 6 or 7 unhappy customers who were all in the same boat as me and wanting refunds/ to complain.
How GREEDY to continue taking

The delivery used to be really inconsistent but it has improved massively in recent months, at least in my experience. The quality of the food has been consistently good, not hit and miss like some other local takeaways I've tried. Allow an hour at least for deliveries and you won't go far wrong.

They will accept orders they know they can't fulfil. Placed an order at 6pm - by 20:30 it wasn't delivered - an hour after the ETA. Take my advice and steer CLEAR. There are plenty of other Indian takeaways to choose from.

Food was very nice accept the chips were so hard you could not even put your fork in!
Rang up and complained. Young girl on phone who is clearly out of her depth. Told "sorry about that. Thankyou. Bye"! Not impressed.

Really, really disappointed with this place. Placed my order at 6.10 pm to be delivered. They said it would be delivered asap. Rang back after an hour to ask when I could expect my delivery to be told that it was out for delivery. Waited another 30 minutes and called again to be told it was out for delivery. I only live 5 minutes away! By 8pm my husband was getting really annoyed and phoned them yet again and the woman on the phone was not helpful at all. We ended up having a fish finger sandwich. The order finally turned up at 8.30 to which we told them to take it back we didn't want it now! £35