Drulight Ltd started life as a domestic appliance repair agent back in 1976, over the years we have grown to include selling spare parts direct to the trade and public, and being a stockist and distributor of domestic appliances. We supply spare parts for many more brands then we repair, please call us and we'll be able to help you.
We can meet all your service requirements for Washing Machines, Dish Washers, Fridge, Freezers etc. At Drulight we make every effort to ensure that when we contact clients relating to our services that the correspondence is Warranted, Relevant and (most importantly) Lawful. We use this data in order to fulfil the service request only; we do not process your information for marketing purposes.
We can meet all your service requirements for Washing Machines, Dish Washers, Fridge, Freezers etc. At Drulight we make every effort to ensure that when we contact clients relating to our services that the correspondence is Warranted, Relevant and (most importantly) Lawful. We use this data in order to fulfil the service request only; we do not process your information for marketing purposes.
Services
We have Smeg integrated appliances and have called out drulight engineers on probably 6 occasions. We have just had to replace our smeg dishwasher after 15 years. After 15 months Zanussi Tumble Dryer played up, Supplier and Manufacturer not interested supposedly big name appliance repairer called out but had no info on machine but luckily they recommended Drulight Ltd!
Reviews (6)
Richard
Apr 09, 2021
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Fridge freezer packed in and 1st engineer reckoned the compressor had gone. Ordered compressor (10 days) and then another engineer turned up and said it wasn't compressor it was a gas leakage. Charged me for two call outs (£66) just to be told you're better off buying a new one.
I appreciate the advice but why couldn't the first engineer tell me that and save me £33 and 14 days without a Fridge freezer 😢
I appreciate the advice but why couldn't the first engineer tell me that and save me £33 and 14 days without a Fridge freezer 😢
Jay Archer
Jan 21, 2021
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Linda Harman-Goodland
Aug 06, 2020
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Called and explained problem, prompt service. Date and time arranged, turned up on time, polite. Brought part after a telephone diagnosis, so did not have to wait to get part etc. Job done. Diagnosed another problem with cooker, so this part had to be ordered, give me prices for Smeg part and alternative as cost was high for Smeg. Rang me as soon as it arrived, again appointment made. Full PPE. Friendly and professional, cant fault them. I work for an estate agency and will be using these guys again. Thank your Drulight. :-)
Dave Cook
Jan 17, 2020
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I've used these guys a number of times for different appliances, they have always been completely fair. Definitely a company that provides customer service over profiteering (hence I go back to them every time so please keep doing it!).
Spoke to them again this morning over a faulty oven, provided advice over the phone that resolved the fault rather than turn out and charge for a visit. I feel that this is yet another demonstration of customer service over profiteering.
Spoke to them again this morning over a faulty oven, provided advice over the phone that resolved the fault rather than turn out and charge for a visit. I feel that this is yet another demonstration of customer service over profiteering.
Jaz
Dec 17, 2019
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Richard Mallinson
Sep 05, 2017
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I was sent to this company by Beko for a repair when my new washer stopped draining. After speaking to Matthew he advised me of many ways to check the issue wasn't minor, most of which Beko themselves had neglected to mention. After following his advice I discovered and fixed the problem myself. Matthew could of easily sent an engineer out and charged me for a very simple fix, and as Beko advised me several times, no fault with the machine itself leads to a charge for warranty repairs. Could not praise this company enough!😀
