Quite simply, if our engineers do not have the knowledge to fix your issue there is no fee. We provide an honest service and make sure that our customers get a fair result. So, if your computer is beyond economical repair, we will tell you and provide suggested alternatives to get you back up and running.

We have popular parts with us so we don't have to come back twice. During our initial call we will ascertain if there is anything else that we may need to bring. In these cases, we will book a visit when we have all the necessary parts with us. We will chat over the phone to qualify your requirements and provide an estimate prior to any work being carried out.

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Working on any computer device (except smart phones and tablets) on Windows or Mac, we can do the following:. We will chat over the phone to qualify your requirements and provide an estimate prior to any work being carried out. I met Karl a few weeks ago. Had an issue with 2 of my computers. Found his number in line.

Basildon Report

PC Services Essex is a mobile computer repair service for home and business covering Basildon. Since the early 1990's we have been installing, configuring and repairing computers. Over the years we have built up a level of expertise that means our clients receive a swift, knowledgeable and courteous service.

Reviews (18)

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OMGitzBigDave

Dec 01, 2021

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Positive: Professionalism, Quality, Responsiveness, Value
Karl was extremely helpful, professional and knowledgeable. I would highly recommend his business to anyone with tech issues.

Steve Brown

Nov 25, 2021

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Positive: Professionalism
Karl was very professionsl I dropped my laptop round in the afternoon and was repaired and ready for collection the next morning. Great service and highly recommend

Paul Russell

Oct 28, 2021

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This is the 2nd time I have used PC Services Essex and once again fantastic service. This time it was my laptop and really pleased with work done. 11 October 2021.
1st time used …From start to finish, very professional and I now have a working machine again in very good time. Superb service. Inexpensive. Highly recommended.

James Aitken

Sep 28, 2021

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Karl helped me out in sourcing a great company to recover data from an external drive that required physical work on the unit and even did the initial introduction to them for me. This was a completely free service and very much appreciated. Really recommend Karl and wouldn't hesitate to use his business. Thanks again!

Chris Hibbert

Jun 26, 2021

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Karl helped us out at our office setting up our network. The job was completed without any fuss and at a good price...

Justin

Apr 19, 2021

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Positive: Professionalism, Quality, Responsiveness, Value
Karl was excellent ! I emailed him about saving my pc and getting it all set up and he manage to within a few days restore it and provide wonderful value. I can only say thank you for your service and also for helping me save hundreds which i would have forked out for a new laptop. Highly recommended.

Chris Richards

Feb 18, 2021

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I met Karl a few weeks ago. Had an issue with 2 of my computers. Found his number in line. He dealt with both problems very quickly and I had both systems back up and running. So a big thank you and would have no problem with recommending you or using your services again in the future. Thanks 👍

Chris Richards

Feb 14, 2021

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Positive: Professionalism, Quality, Responsiveness, Value
Had an issue with 2 of my computers. Found Karl's company on line. Did a great job and turned around both computer really quickly. Thanks again, will recommend you to other people in the future.

Alison Goswell

Feb 12, 2021

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Had a problem with our desktop computer powering off when it felt like it, Karl was recommended to us, gave him a ring, he diagnosed the problem, I dropped it to him and all was fixed within 24hrs! Fab service and reasonably priced.....Thank you Karl

JimboMansi

Nov 23, 2020

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Contacted just before Christmas after my PC decided to stop working completely. Couldn’t have been more help, came to collect the pc and within 4/5hrs had diagnosed and fixed the problem.
Amazing service and would highly recommend (use again). Brilliant customer service, stayed in contact throughout the time and was beyond helpful.
Thanks for fixing my pc and saving a bit of Christmas!

Tim Bourne

Sep 23, 2020

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After my laptop harddrive crashed; it looked terminal to me, but 24hrs later I have all my files and data from it backed up. Prompt professional service at a good value. Brilliant! Many thanks.

Tina Connor

Jul 04, 2020

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Had a problem updating windows. Karl sorted this problem and also installed some additional ram. Computer now working better than ever. Fast and efficient service would definitely recomend.

Terry Claxton

Jan 18, 2020

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I received a very efficient, friendly service. The diagnosis was explained to me and I was given options. My computer was fixed and I would thoroughly recommend PC Services Essex for your computer problems.

Grace Watts

Jan 14, 2020

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Karl was very professional & helpful, he answered all my endless questions and provided me with lots of information so I could make the right decision on what to do about my laptop. My laptop is now repaired and working better than before it was broken! Will be recommending to friends & family

T. Stevens

Aug 15, 2019

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Amazing quick response Karl had a chat on the phone, then a very fast visit to my home. Karl found the problem within 5 mins, I was previously told to buy another computer..... I actually ended buying a new motherboard.... it WAS NOT needed.... I wished I have found him years ago.. Suzy H

Debbie Woods

Apr 14, 2019

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My computer at work was playing up last week. I phoned Karl. He was very reassuring over the phone and came promptly and fixed the problem. He explained the problem in very simple terms which for me was great. He was extremely helpful throughout the process and I would have no hesitation in recommending him to others.

Steve Davis

Apr 11, 2019

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My laptop was playing up really badly, called Karl, came round, sorted the problem without doing a complete re-install. Very Highly Recommended

Brian Collins

Nov 12, 2018

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We (DB Parish Limited) are always impressed with how quickly Karl responds. He is honest and reliable and keeps you informed with what he is doing. Unlike many computer specialists Karl explains it in a way that you can understand what the problem is and what needs to be done to sort it out. He has been a great help to us over the past year and we would recommend him