PC Doctor Ltd is a firmly established, family run PC and laptop repair business servicing thousands of home and small business users in the South East. Our highly skilled engineers have the expertise to quickly solve all your PC and laptop* issues quickly and efficiently, with many repairs completed within only one-hour.
We provide a genuine 30 day guarantee for total peace of mind. Above all, we aim to provide a trusted and responsive IT support service to all our customers who value honesty and genuine professional care at affordable prices. Established in 1997 - PC Doctor ltd continue to run as a family business, providing same day, Saturday and Bank Holiday domestic PC repairs to our customer database.
We provide a genuine 30 day guarantee for total peace of mind. Above all, we aim to provide a trusted and responsive IT support service to all our customers who value honesty and genuine professional care at affordable prices. Established in 1997 - PC Doctor ltd continue to run as a family business, providing same day, Saturday and Bank Holiday domestic PC repairs to our customer database.
Services
All our PC's are hand-built, using quality parts, featuring the latest AMD Processor with 8 GB of RAM (DDR4), and 240 GB SSD hard drive, suited for the domestic and small business user with a 1 year hardware guarantee. See below for more details. We are happy to build a custom machine for those who have specific requirements.
Our Service Guarantee PC Doctor Ltd operates a 30 day Service (labour) guarantee. This means that if the same fault returns we will book a return visit to ascertain the cause and carry out any remedial repairs free of charge should the fault be a result of our workmanship.
If the issue relates to something which is completely beyond our control, i.e. customer/third party use/software/hardware/internet/service providers etc. or any exclusion listed within our terms, you will be liable for additional labour costs at the current rate to rectify any outstanding issues.Contracts made by telephone allow customers to cancel their contract within 14 days.
If the issue relates to something which is completely beyond our control, i.e. customer/third party use/software/hardware/internet/service providers etc. or any exclusion listed within our terms, you will be liable for additional labour costs at the current rate to rectify any outstanding issues.Contracts made by telephone allow customers to cancel their contract within 14 days.
Reviews (10)
Wendy
Nov 17, 2021
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Nina Battleday
Sep 02, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Have used them for several years and always been pleased with their service. They have installed a couple of new PCs for me - something I can't tackle myself, and have also taken the trouble to make sure that I understand how new systems etc work. Reasonable prices - and well worth it to have everything working properly!
Have used them for several years and always been pleased with their service. They have installed a couple of new PCs for me - something I can't tackle myself, and have also taken the trouble to make sure that I understand how new systems etc work. Reasonable prices - and well worth it to have everything working properly!
Carole Ellis
Aug 31, 2021
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We have been using PC Doctor Ltd for 15 years or so. PC Doctor Ltd provide a speedy, sound and reliable service. We have always requested Terry Austen as our service engineer. No job is too small or too complicated for him to resolve. He is reliable, knowledgable and efficient, (important when experiencing computer problems which can be both costly and inconvenient). PC Doctor should be top of your priority list if you need help.
Andy Lightbody
Aug 23, 2021
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PC Doctor offer an excellent on site service. I have spent my whole career working for electronics and computer service companies and I can normally fix PC and network issues myself - but occasionally I can't. PC Doctor are the first company that I call as they deliver a fast on site response. The engineers keep their technical skills up to date, are polite, personable and are good to work with. Over the years I have found them totally dependable and to date they have solved 100% of the problems I have given them to fix. I highly recommend PC Doctor as a first class service provider.
Monica Hall
Aug 22, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Highly recommended. I am elderly and not very computer literate. Pc Doctor came to the rescue several times and kept me in touch with the outside world during lockdown. Nice friendly engineers and always willing to make a home visit when necessary. Very efficient and solved all my problems quickly.
Highly recommended. I am elderly and not very computer literate. Pc Doctor came to the rescue several times and kept me in touch with the outside world during lockdown. Nice friendly engineers and always willing to make a home visit when necessary. Very efficient and solved all my problems quickly.
Sarah Brough
Aug 16, 2021
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I have been a customer of PC Doctor for over 15 years and they are my absolute 'go to' whenever I need tech support. I am truly glad to be able to call upon the services of a business who have been reliable, professional and unfailingly helpful all these years. I am very un-tech-savvy but the engineers are always patient, understanding and supremely reassuring. Five well deserved stars to all the team at PC Doctor!
Seneca
Aug 16, 2021
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Positive: Professionalism, Quality, Value
I have bought two PCs over the years from this company. They proved to be very reliable and good value. On both occasions they were set up by the engineer who backed up my data and transferred it to the new computer. The whole process went very smoothly and the engineer was very helpful and courteous. I am happy to recommend PC Doctor.
I have bought two PCs over the years from this company. They proved to be very reliable and good value. On both occasions they were set up by the engineer who backed up my data and transferred it to the new computer. The whole process went very smoothly and the engineer was very helpful and courteous. I am happy to recommend PC Doctor.
Anthony Seymour
Aug 15, 2021
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I have been using P.C. Doctor's services for over the last ten or more years. During that time I have found that their staff are Polite, Trustworthy and have excellent knowledge of the items that they work on. When ever I have trouble with my P.C, I give them a call and the engineer arrives later. I would just like to say this. I would always recommend P.C.. Doctor Ltd, to anyone who requires a good repair, along with polite engineers, who know what they are doing.
Dee Collins
Aug 15, 2021
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Ian Rance
Aug 14, 2021
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